12% up to $250 and up to 150 extra spins
- Bonus
- 12%
- Max bonus
- $250
- Free spins
- 150
- Min deposit
- $20
- Wagering
- 25x bonus + deposit
- Max bet
- $5
Wagering applies to deposit plus bonus.
Casino profile
Kudos Casino
Player complaints and reviews about Kudos Casino, plus its operator (IG Services N.V.), licences and welcome offers.
kudoscasino.com
Profile
- Website
- kudoscasino.com
- Established
- 2016
- Operator
- IG Services N.V.affiliate programme
- Company
- IG Services N.V.
- Licences
- Unknown
- Languages
- English
- Currencies
- US dollars
About
Kudos Casino belongs to the IG Services N.V. affiliate programme. The site launched in 2016. The interface is in English. One account currency is listed: US dollars. We list one welcome offer.
Kudos Casino is listed in one market, United States.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
109 records
What players report about Kudos Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
47
70% resolved, of those with a known outcome
Total reviews
62
Across all review sites
Player rating
2.5 / 5
Trustpilot 2.5
GEO markets
25
Countries stated on 80% of records
Kudos Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Kudos Casino, the way Player Intelligence PRO computes it.
Since 2016, players have posted 47 complaints and 62 reviews about Kudos Casino on 5 sites. In the 12 months to October 20, 2026, they filed 4 complaints and posted 19 reviews.
The problem players report most often is “Withdrawal refused”: 32% of the 41 complaints with a labelled problem. Next come “Withdrawal delay” (20%) and “Documents rejected or requested again” (15%). Complaints about “Withdrawal” make up 55% of those with a topic, against 31% across all brands.
Of the 47 complaints with a known outcome, 70% were resolved, against 61% across all brands. That puts Kudos Casino 1,146th of 1,907 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 81%.
Reviewers give Kudos Casino 2.26 out of 5 on average over 62 rated reviews, against 3.46 across all brands. 32% of the ratings are four or five stars, and 68% are one or two. The review sites’ own scores average 2.5 out of 5 on one site. By that score, Kudos Casino ranks 3,139th of 4,260 rated casinos. Reviewers most often praise “Customer support” (9 reviews), “Withdrawals” (9 reviews) and “Bonuses” (5 reviews). The most common criticism concerns “Withdrawals” (33 reviews), “Bonuses” (19 reviews) and “Trust & licence” (16 reviews).
The countries players state most often are United States (67%), Canada (3.4%) and United Kingdom (3.4%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to October 20, 2026. “All brands” covers the 11,764 brands Player Intelligence tracks.
Ask the AI analyst about Kudos Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 4 |
| 2017 | 6 |
| 2018 | 5 |
| 2019 | 6 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 4 |
| 2024 | 7 |
| 2025 | 4 |
| 2026 | 4 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal refused32%13
- Withdrawal delay20%8
- Documents rejected or requested again15%6
- Bonus winnings confiscated9.8%4
- Winnings voided7.3%3
- Account blocked4.9%2
- Verification delay4.9%2
- Bonus not credited2.4%1
- Other problems4.9%2
Block 03
Complaint categories
- Withdrawal55%26
- KYC / verification17%8
- Bonus11%5
- Payments & refunds11%5
- Account4.3%2
- Other2.1%1
Block 04
Complaint status
- Resolved70%33
- Unresolved30%14
Block 05
Kudos Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Kudos Casino | All brands |
|---|---|---|
| Complaints resolved | 70% | 61% |
| Average review rating | 2.26 | 3.46 |
| Complaints per 100 reviews | 75.8 | 23.9 |
| Share of “Withdrawal” complaints | 55% | 31% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
18
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 11 |
| 2024 | 18 |
| 2025 | 6 |
| 2026 | 17 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars24%15
- 4 stars8.1%5
- 2 stars4.8%3
- 1 star63%39
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support15%9
- Withdrawals15%9
- Bonuses8.3%5
- Games8.3%5
- Fairness & RTP5%3
- Deposits & payment methods3.3%2
Criticised
- Withdrawals55%33
- Bonuses32%19
- Trust & licence27%16
- Customer support20%12
- KYC / verification15%9
- Account8.3%5
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.5
5
5
2.33
2.09
1.33
1
2.76
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 4.5 |
| 2020 | 5 |
| 2021 | 5 |
| 2022 | 2.33 |
| 2023 | 2.09 |
| 2024 | 1.33 |
| 2025 | 1 |
| 2026 | 2.76 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United States67%58
- Canada3.4%3
- United Kingdom3.4%3
- Ukraine2.3%2
- Argentina1.1%1
- Brazil1.1%1
- Belarus1.1%1
- Colombia1.1%1
- Czechia1.1%1
- Germany1.1%1
- Other countries17%15
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 4 | – | 17 | – |
| 2025 | 4 | – | 6 | – |
| 2024 | 7 | – | 18 | – |
| 2023 | 4 | – | 11 | – |
| 2022 | 2 | – | 3 | – |
| 2021 | 1 | – | 1 | – |
| 2020 | 3 | – | 2 | – |
| 2019 | 6 | – | 4 | – |
| 2018 | 5 | – | 0 | – |
| 2017 | 6 | – | 0 | – |
| 2016 | 4 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 58 | 2.5 / 5 |
| AskGamblers | 21 | – | – |
| Casino Guru | 14 | 4 | – |
| Casinomeister | 6 | – | – |
| CasinoReviews | 6 | – | – |
Block 13
Latest complaints and reviews
The newest records about Kudos Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United States · Trustpilot
- Review
1.0 of 5 stars
United States · Trustpilot
- Complaint
Payments & refunds
Resolved - Complaint
Payments & refunds
Resolved - Complaint
Bonus winnings confiscated
UnresolvedCzechia · Casino Guru
2 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about Kudos Casino
Who owns Kudos Casino?
Kudos Casino is operated by IG Services N.V. and runs under the IG Services N.V. affiliate programme.
When was Kudos Casino founded?
Kudos Casino launched in 2016.
Which currencies does Kudos Casino accept?
The one currency listed for Kudos Casino is US dollars. Its site is available in one language: English.
What welcome bonuses does Kudos Casino offer?
One welcome offer is listed for Kudos Casino. The first on the list is “12% up to $250 and up to 150 extra spins”, with a 25× wagering requirement.
Which countries is Kudos Casino available in?
Kudos Casino is listed in 1 market: United States.
What do players say about Kudos Casino?
Players have filed 47 complaints and written 62 reviews about Kudos Casino. Players rate Kudos Casino 2.5 out of 5 on average on the 1 site that publishes a rating.
What do players complain about most at Kudos Casino?
“Withdrawal refused” – 32% of the 41 complaints about Kudos Casino with a labelled problem. Followed by “Withdrawal delay” (20%) and “Documents rejected or requested again” (15%).
Do players report withdrawal problems at Kudos Casino?
Withdrawals are the topic of 26 complaints about Kudos Casino: 55% of the 47 with a topic. The most common withdrawal problem is “Withdrawal refused” (50% of them). Of the withdrawal complaints with a known outcome, 81% were resolved.
Does Kudos Casino resolve player complaints?
70% of the 47 complaints about Kudos Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 61%. Among the 1,907 casinos with at least 10 such complaints, Kudos Casino is 1,146th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Kudos Casino?
Praised most: “Customer support”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Trust & licence”. 32% of the rated reviews give four or five stars, and 68% give one or two.
How many complaints has Kudos Casino received in the last 12 months?
In the 12 months to October 20, 2026, players filed 4 complaints about Kudos Casino.
Where do Kudos Casino’s players come from?
The countries named most often in complaints and reviews about Kudos Casino are United States (67%), Canada (3.4%) and United Kingdom (3.4%).
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