Casino profile
Jackpota Casino
Player complaints and reviews about Jackpota Casino, plus its operator (Silver Social), licences and welcome offers.
jackpota.com
Profile
- Website
- jackpota.com
- Established
- 2024
- Operator
- Silver Socialaffiliate programme
- Company
- B2Services OÜ
- Licences
- Unknown
- Languages
- English
- Currencies
- US dollars
About
Jackpota Casino belongs to the Silver Social affiliate programme. The site launched in 2024. The interface is in English. One account currency is listed: US dollars. We list one welcome offer.
Jackpota Casino is listed in one market, United States.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
5,929 records
What players report about Jackpota Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
21
29% resolved, of those with a known outcome
Total reviews
5,908
Across all review sites
Player rating
4.17 / 5
Trustpilot 4.5 · AskGamblers 3.5 · Tribuna 4.5
GEO markets
9
Countries stated on 100% of records
Jackpota Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Jackpota Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 21 complaints and 5,908 reviews about Jackpota Casino on 5 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 3,925 reviews. Reviews are up 120% on the 12 months before (1,782). The average review rating rose from 3.7 to 4.19 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 41% of the 17 complaints with a labelled problem. Next come “Documents rejected or requested again” (24%) and “Account blocked” (18%). Complaints about “Withdrawal” make up 53% of those with a topic, against 29% across all brands.
Of the 17 complaints with a known outcome, 29% were resolved, against 59% across all brands. That puts Jackpota Casino 1,844th of 1,915 casinos with at least 10 such complaints.
Reviewers give Jackpota Casino 3.98 out of 5 on average over 5,908 rated reviews, against 3.44 across all brands. 73% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 4.17 out of 5 across 3 sites. By that score, Jackpota Casino ranks 579th of 4,286 rated casinos. Reviewers most often praise “Games” (1,760 reviews), “Withdrawals” (1,314 reviews) and “Customer support” (717 reviews). The most common criticism concerns “Withdrawals” (680 reviews), “Customer support” (549 reviews) and “Fairness & RTP” (508 reviews).
The countries players state most often are United States (100%), United Kingdom (0.1%) and Netherlands (0.1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,913 brands Player Intelligence tracks.
Ask the AI analyst about Jackpota Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciate the fast deposits and withdrawals, as well as the enjoyable promotions and game selection. The platform is noted for its user-friendly navigation and reliable customer support.
Players are disappointed with the treasure chest bonus, feeling it doesn't offer a good chance for decent rewards. Additionally, some wish that the free chests provided more spins, but overall they still enjoy the experience.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
11
202420252026
| Period | Value |
|---|---|
| 2024 | 2 |
| 2025 | 11 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay41%7
- Documents rejected or requested again24%4
- Account blocked18%3
- Account closed5.9%1
- Verification delay5.9%1
- Withdrawal refused5.9%1
Block 03
Complaint categories
- Withdrawal53%10
- KYC / verification26%5
- Account21%4
Block 04
Complaint status
- Unresolved57%12
- Resolved24%5
- Closed without an outcome14%3
- No status published4.8%1
Block 05
Jackpota Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Jackpota Casino | All brands |
|---|---|---|
| Complaints resolved | 29% | 59% |
| Average review rating | 3.98 | 3.44 |
| Complaints per 100 reviews | 0.4 | 26.4 |
| Share of “Withdrawal” complaints | 53% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
3,684
202420252026
| Period | Value |
|---|---|
| 2024 | 358 |
| 2025 | 1,866 |
| 2026 | 3,684 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars65%3,820
- 4 stars8.7%515
- 3 stars5.1%302
- 2 stars3.4%203
- 1 star18%1,068
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games36%1,760
- Withdrawals27%1,314
- Customer support15%717
- Bonuses14%695
- Website & app9%442
- Trust & licence5%245
Criticised
- Withdrawals14%680
- Customer support11%549
- Fairness & RTP10%508
- Bonuses7.3%356
- Account5.6%275
- KYC / verification4.8%236
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.01
3.73
4.21
202420252026
| Period | Value |
|---|---|
| 2024 | 3.01 |
| 2025 | 3.73 |
| 2026 | 4.21 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United States100%5,888
- United Kingdom0.1%4
- Netherlands0.1%3
- Germany0%2
- Mexico0%2
- Argentina0%1
- Czechia0%1
- Israel0%1
- Puerto Rico0%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 3,684 | 4.21 |
| 2025 | 11 | 27% | 1,866 | 3.73 |
| 2024 | 2 | – | 358 | 3.01 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 5,901 | 4.5 / 5 |
| AskGamblers | 16 | 5 | 3.5 / 5 |
| LCB | 4 | – | – |
| Tribuna | – | 2 | 4.5 / 5 |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Jackpota Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
United States · Trustpilot
- Review
4.0 of 5 stars
United States · Trustpilot
- Complaint
Withdrawal delay
Unresolved - Complaint
Verification delay
Unresolved - Complaint
Account blocked
Unresolved
464 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
Questions about Jackpota Casino
Who owns Jackpota Casino?
Jackpota Casino is operated by B2Services OÜ and runs under the Silver Social affiliate programme.
When was Jackpota Casino founded?
Jackpota Casino launched in 2024.
Which currencies does Jackpota Casino accept?
The one currency listed for Jackpota Casino is US dollars. Its site is available in one language: English.
What welcome bonuses does Jackpota Casino offer?
One welcome offer is listed for Jackpota Casino. The first on the list is “Jackpota Casino Bonus: 80000 Gold Coins + 40 Sweepstake Coins + 75 Free SC Spins”.
Which countries is Jackpota Casino available in?
Jackpota Casino is listed in 1 market: United States.
What do players say about Jackpota Casino?
Players have filed 21 complaints and written 5,908 reviews about Jackpota Casino. Players rate Jackpota Casino 4.17 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Jackpota Casino?
“Withdrawal delay” – 41% of the 17 complaints about Jackpota Casino with a labelled problem. Followed by “Documents rejected or requested again” (24%) and “Account blocked” (18%).
Do players report withdrawal problems at Jackpota Casino?
Withdrawals are the topic of 10 complaints about Jackpota Casino: 53% of the 19 with a topic. The most common withdrawal problem is “Withdrawal delay” (70% of them).
Does Jackpota Casino resolve player complaints?
29% of the 17 complaints about Jackpota Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,915 casinos with at least 10 such complaints, Jackpota Casino is 1,844th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Jackpota Casino?
Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Fairness & RTP”. 73% of the rated reviews give four or five stars, and 22% give one or two.
How many complaints has Jackpota Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 3 complaints about Jackpota Casino.
Where do Jackpota Casino’s players come from?
The countries named most often in complaints and reviews about Jackpota Casino are United States (100%), United Kingdom (0.1%) and Netherlands (0.1%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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