Casino profile

Golden Hearts Games Casino

The operator behind Golden Hearts Games Casino (GoldenHeartGames), its licences and its welcome offers.

About

Golden Hearts Games Casino belongs to the GoldenHeartGames affiliate programme. The site launched in 2024. The interface is in English. One account currency is listed: US dollars.

Golden Hearts Games Casino is listed in one market, United States.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

4,011 records

What players report about Golden Hearts Games Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

No outcome published

Total reviews

4,011

Across all review sites

Player rating

4.23 / 5

Trustpilot 4.3 · AskGamblers 4.15

GEO markets

Countries stated on 100% of records

Golden Hearts Games Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Golden Hearts Games Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 4,011 reviews about Golden Hearts Games Casino on 2 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 2,718 reviews. Reviews are up 247% on the 12 months before (784). The average review rating rose from 3.76 to 4.17 out of 5 year on year.

Reviewers give Golden Hearts Games Casino 4.02 out of 5 on average over 4,011 rated reviews, against 3.44 across all brands. 74% of the ratings are four or five stars, and 19% are one or two. The review sites’ own scores average 4.23 out of 5 across 2 sites. By that score, Golden Hearts Games Casino ranks 523rd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (1,471 reviews), “Games” (1,360 reviews) and “Customer support” (375 reviews). The most common criticism concerns “Fairness & RTP” (575 reviews), “Bonuses” (312 reviews) and “Withdrawals” (281 reviews).

The countries players state most often are United States (100%), Canada (0.1%) and Australia (0%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Golden Hearts Games Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2,217

202120222023202420252026

Reviews count

Period	Value
2021	51
2022	128
2023	117
2024	235
2025	1,263
2026	2,217

Block 02

Review stars

How the rated reviews split by star.

5 stars61%2,451
4 stars13%516
3 stars7.2%288
2 stars4.6%183
1 star14%573

Share of 4,011 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals42%1,471
Games38%1,360
Customer support11%375
Bonuses8.9%316
Website & app7.3%257
Trust & licence6.8%239

Share of the 3,537 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP16%575
Bonuses8.8%312
Withdrawals7.9%281
Customer support3.9%138
Website & app3.1%111
Games2.7%94

Share of the 3,537 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

4.43

3.66

3.46

3.38

3.91

4.19

202120222023202420252026

Rating history

Period	Value
2021	4.43
2022	3.66
2023	3.46
2024	3.38
2025	3.91
2026	4.19

Block 05

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United States100%4,000
Canada0.1%3
Australia0%1
Chile0%1
Indonesia0%1
Mexico0%1
Puerto Rico0%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Resolved	Reviews	Average rating
2026	–	2,217	4.19
2025	–	1,263	3.91
2024	–	235	3.38
2023	–	117	3.46
2022	–	128	3.66
2021	–	51	4.43

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	4,008	4.3 / 5
AskGamblers	–	3	4.15 / 5

Block 08

Latest complaints and reviews

The newest records about Golden Hearts Games Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewNov 5, 2026
1.0 of 5 stars
United States · Trustpilot
ReviewNov 4, 2026
5.0 of 5 stars
United States · Trustpilot
ReviewNov 4, 2026
5.0 of 5 stars
United States · Trustpilot
ReviewNov 4, 2026
5.0 of 5 stars
United States · Trustpilot
ReviewNov 4, 2026
5.0 of 5 stars
United States · Trustpilot

140 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about Golden Hearts Games Casino

Who owns Golden Hearts Games Casino?

Golden Hearts Games Casino is operated by Golden Hearts Games, Inc. Casinos and runs under the GoldenHeartGames affiliate programme.

When was Golden Hearts Games Casino founded?

Golden Hearts Games Casino launched in 2024.

Which currencies does Golden Hearts Games Casino accept?

The one currency listed for Golden Hearts Games Casino is US dollars. Its site is available in one language: English.

Which countries is Golden Hearts Games Casino available in?

Golden Hearts Games Casino is listed in 1 market: United States.

What do players say about Golden Hearts Games Casino?

Players have written 4,011 reviews about Golden Hearts Games Casino. Players rate Golden Hearts Games Casino 4.23 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Golden Hearts Games Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Fairness & RTP”, “Bonuses” and “Withdrawals”. 74% of the rated reviews give four or five stars, and 19% give one or two.

Where do Golden Hearts Games Casino’s players come from?

The countries named most often in complaints and reviews about Golden Hearts Games Casino are United States (100%), Canada (0.1%) and Australia (0%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.