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Casino profile

Highbet Casino

Player complaints and reviews about Highbet Casino, plus its operator (Affiliate Park), licences and welcome offers.

highbet.co.uk
Capture of the Highbet Casino website

About

Highbet Casino belongs to the Affiliate Park affiliate programme. The site launched in 2021. It holds a licence from UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list 4 welcome offers.

Highbet Casino is listed in 2 markets: United Kingdom and Austria. In Netherlands, Highbet Casino accepts 6 payment methods, among them Sports Welcome Offer, Casino Welcome Offer, Boosted Odds and Acca Mega Boost.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Sports Welcome Offer

    Other

    –

  • Casino Welcome Offer

    Other

    –

  • Boosted Odds

    Other

    –

  • Acca Mega Boost

    Other

    –

  • Fantasy Premier Legaue

    Other

    –

  • Sport Weekly Cashback

    Other

    –

Cashier read on August 7, 2026

Player Intelligence

276 records

What players report about Highbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

80% resolved, of those with a known outcome

Total reviews

271

Across all review sites

Player rating

3.15 / 5

Trustpilot 1.5 · AskGamblers 4.8

GEO markets

16

Countries stated on 96% of records

Highbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Highbet Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 5 complaints and 271 reviews about Highbet Casino on 4 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 93 reviews. Reviews are down 1% on the 12 months before (94). The average review rating rose from 1.22 to 1.35 out of 5 year on year.

Reviewers give Highbet Casino 1.43 out of 5 on average over 271 rated reviews, against 3.44 across all brands. 9.6% of the ratings are four or five stars, and 88% are one or two. The review sites’ own scores average 3.15 out of 5 across 2 sites. By that score, Highbet Casino ranks 2,245th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (19 reviews), “Games” (12 reviews) and “Website & app” (12 reviews). The most common criticism concerns “Bonuses” (126 reviews), “Customer support” (97 reviews) and “Trust & licence” (68 reviews).

The countries players state most often are United Kingdom (91%), Ireland (1.5%) and India (1.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,915 brands Player Intelligence tracks.

Ask the AI analyst about Highbet Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal60%3
  • KYC / verification20%1
  • Payments & refunds20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved80%4
  • Unresolved20%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars7.7%21
  • 4 stars1.8%5
  • 3 stars2.2%6
  • 2 stars1.8%5
  • 1 star86%234
Share of 271 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals7.2%19
  • Games4.5%12
  • Website & app4.5%12
  • Customer support3.8%10
  • Bonuses3.4%9
  • KYC / verification2.7%7
Share of the 264 reviews that name at least one aspect.reviews

Criticised

  • Bonuses48%126
  • Customer support37%97
  • Trust & licence26%68
  • Withdrawals22%57
  • Account16%43
  • Deposits & payment methods14%37
Share of the 264 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom91%242
  • Ireland1.5%4
  • India1.1%3
  • Australia0.8%2
  • Chile0.8%2
  • Finland0.8%2
  • Norway0.8%2
  • Canada0.4%1
  • China0.4%1
  • Spain0.4%1
  • Other countries2.3%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–761.38
20250–1011.22
20243–641.9
20231–241.21
20220–6–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2631.5 / 5
AskGamblers274.8 / 5
Casino Guru21–
CasinoReviews1––

Block 11

Latest complaints and reviews

The newest records about Highbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Source of funds checks

    Unresolved
  • Complaint

    Refund

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Chile · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Highbet Casino

Who owns Highbet Casino?

Highbet Casino is operated by SCGO Limited and runs under the Affiliate Park affiliate programme.

Is Highbet Casino licensed?

Yes. Highbet Casino holds a licence from UK Gambling Commission.

When was Highbet Casino founded?

Highbet Casino launched in 2021.

Which currencies does Highbet Casino accept?

The one currency listed for Highbet Casino is British pounds sterling. Its site is available in one language: English.

What welcome bonuses does Highbet Casino offer?

4 welcome offers are listed for Highbet Casino. The first on the list is “Highbet Casino Bonus: Stake £10 get 100 Free Spins”.

Which countries is Highbet Casino available in?

Highbet Casino is listed in 2 markets: Austria, United Kingdom.

Which payment methods does Highbet Casino accept in Netherlands?

The Highbet Casino cashier for Netherlands lists 6 payment methods: Sports Welcome Offer, Casino Welcome Offer, Boosted Odds, Acca Mega Boost, Fantasy Premier Legaue, Sport Weekly Cashback.

What do players say about Highbet Casino?

Players have filed 5 complaints and written 271 reviews about Highbet Casino. Players rate Highbet Casino 3.15 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Highbet Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Bonuses”, “Customer support” and “Trust & licence”. 9.6% of the rated reviews give four or five stars, and 88% give one or two.

How many complaints has Highbet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about Highbet Casino.

Where do Highbet Casino’s players come from?

The countries named most often in complaints and reviews about Highbet Casino are United Kingdom (91%), Ireland (1.5%) and India (1.1%).