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Gemini Casino

Player complaints and reviews about Gemini Casino, plus its licences and welcome offers.

geminicasino.com
Capture of the Gemini Casino website

About

The Gemini Casino site launched in 2023. The interface is available in 6 languages, including English, Chinese, French, Russian. One account currency is listed: US dollars.

Gemini Casino is listed in one market, United Arab Emirates.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

105 records

What players report about Gemini Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

100% resolved, of those with a known outcome

Total reviews

104

Across all review sites

Player rating

3.5 / 5

Trustpilot 3.5

GEO markets

12

Countries stated on 100% of records

Gemini Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Gemini Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 1 complaint and 104 reviews about Gemini Casino on 2 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 19 reviews. Reviews are down 37% on the 12 months before (30).

Reviewers give Gemini Casino 4.14 out of 5 on average over 104 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 21% are one or two. The review sites’ own scores average 3.5 out of 5 on one site. By that score, Gemini Casino ranks 1,576th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (43 reviews), “Customer support” (38 reviews) and “Games” (30 reviews). The most common criticism concerns “Bonuses” (10 reviews), “Customer support” (8 reviews) and “Fairness & RTP” (7 reviews).

The countries players state most often are United States (88%), Poland (2.9%) and United Arab Emirates (1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Gemini Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Complaint categories

  • Bonus100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars76%79
  • 4 stars1.9%2
  • 3 stars1%1
  • 2 stars2.9%3
  • 1 star18%19
Share of 104 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals46%43
  • Customer support41%38
  • Games32%30
  • Bonuses18%17
  • Deposits & payment methods12%11
  • Website & app11%10
Share of the 93 reviews that name at least one aspect.reviews

Criticised

  • Bonuses11%10
  • Customer support8.6%8
  • Fairness & RTP7.5%7
  • Withdrawals5.4%5
  • Deposits & payment methods4.3%4
  • Account2.2%2
Share of the 93 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States88%92
  • Poland2.9%3
  • United Arab Emirates1%1
  • Armenia1%1
  • Argentina1%1
  • Canada1%1
  • Colombia1%1
  • Costa Rica1%1
  • Cyprus1%1
  • France1%1
  • Other countries1.9%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–17–
20251–263.5
20240–394.51
20230–224.77

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–983.5 / 5
Casino Guru16–

Block 11

Latest complaints and reviews

The newest records about Gemini Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Complaint

    Bonus not credited

    Resolved

    United States · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Gemini Casino

When was Gemini Casino founded?

Gemini Casino launched in 2023.

Which currencies does Gemini Casino accept?

The one currency listed for Gemini Casino is US dollars. Its site is available in 6 languages: English, Chinese, French, Russian and 2 more.

Which countries is Gemini Casino available in?

Gemini Casino is listed in 1 market: United Arab Emirates.

What do players say about Gemini Casino?

Players have filed 1 complaint and written 104 reviews about Gemini Casino. Players rate Gemini Casino 3.5 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Gemini Casino?

Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Bonuses”, “Customer support” and “Fairness & RTP”. 78% of the rated reviews give four or five stars, and 21% give one or two.

How many complaints has Gemini Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Gemini Casino.

Where do Gemini Casino’s players come from?

The countries named most often in complaints and reviews about Gemini Casino are United States (88%), Poland (2.9%) and United Arab Emirates (1%).