Casino profile

Gale & Martin Casino

The operator behind Gale & Martin Casino (Vega World Solutions N.V.), its licences and its welcome offers.

galemartin.com

About

Gale & Martin Casino belongs to the Vega World Solutions N.V. affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2017. It holds a licence from Curacao Gaming Control Board.

Player Intelligence

11 records

What players report about Gale & Martin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

64% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

–

No site publishes a rating yet

GEO markets

Countries stated on 55% of records

Gale & Martin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Gale & Martin Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 11 complaints about Gale & Martin Casino on 2 sites.

The problem players report most often is “Bonus winnings confiscated”: 27% of the 11 complaints with a labelled problem. Next come “Withdrawal refused” (18%) and “Bonus not credited” (9.1%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 64% were resolved, against 59% across all brands. That puts Gale & Martin Casino 1,329th of 1,917 casinos with at least 10 such complaints.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Gale & Martin Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201720182019202020212022

Complaints count

Period	Value
2017	1
2018	1
2019	3
2020	5
2021	0
2022	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Bonus winnings confiscated27%3
Withdrawal refused18%2
Bonus not credited9.1%1
Wagering terms9.1%1
Verification delay9.1%1
Double charge9.1%1
Withdrawal delay9.1%1
Winnings voided9.1%1

Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal45%5
Bonus36%4
KYC / verification9.1%1
Payments & refunds9.1%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved64%7
Unresolved36%4

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Gale & Martin Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Gale & Martin Casino against the market
Measure	Gale & Martin Casino	All brands
Complaints resolved	64%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	45%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom100%6

Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Average rating
2022	1	–	–
2020	5	–	–
2019	3	–	–
2018	1	–	–
2017	1	–	–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Casino Guru	6	–	–
CasinoReviews	5	–	–

Block 09

Latest complaints and reviews

The newest records about Gale & Martin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintJul 30, 2022
Withdrawal delay
Resolved
United Kingdom · Casino Guru
ComplaintNov 16, 2020
Bonus not credited
Resolved
United Kingdom · Casino Guru
ComplaintAug 14, 2020
Verification delay
Resolved
United Kingdom · Casino Guru
ComplaintJul 25, 2020
Double charge
Resolved
United Kingdom · Casino Guru
ComplaintJun 3, 2020
Wagering terms
Resolved
United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

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Questions about Gale & Martin Casino

Who owns Gale & Martin Casino?

Gale & Martin Casino is operated by Vega World Solutions N.V. and runs under the Vega World Solutions N.V. affiliate programme.

Is Gale & Martin Casino licensed?

Yes. Gale & Martin Casino holds a licence from Curacao Gaming Control Board.

When was Gale & Martin Casino founded?

Gale & Martin Casino launched in 2017. The site has since closed; its profile is kept for reference.

What do players say about Gale & Martin Casino?

Players have filed 11 complaints about Gale & Martin Casino.

What do players complain about most at Gale & Martin Casino?

“Bonus winnings confiscated” – 27% of the 11 complaints about Gale & Martin Casino with a labelled problem. Followed by “Withdrawal refused” (18%) and “Bonus not credited” (9.1%).

Do players report withdrawal problems at Gale & Martin Casino?

Withdrawals are the topic of 5 complaints about Gale & Martin Casino: 45% of the 11 with a topic. The most common withdrawal problem is “Withdrawal refused” (40% of them).

Does Gale & Martin Casino resolve player complaints?

64% of the 11 complaints about Gale & Martin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Gale & Martin Casino is 1,329th. Open complaints and complaints closed without an outcome are left out.