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Casino profile

Fortune Games Casino

Player complaints and reviews about Fortune Games Casino, plus its operator (Fortune Games Affiliates), licences and welcome offers.

fortunegames.com
Capture of the Fortune Games Casino website

About

Fortune Games Casino belongs to the Fortune Games Affiliates affiliate programme. The site launched in 2024. It holds licences from Alderney Gambling Control Commission, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list 3 welcome offers.

Fortune Games Casino is listed in 2 markets: United Kingdom and Austria. On the Fortune Games Casino site for Austria, we found 10 promotions. The registration form for Austria has 10 fields, including first name, last name, date of birth, e-mail, phone and country.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

12 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. First name
  2. Last name
  3. Date of birthDay · 1 · 2 · 3 … +8
  4. Date of birthMonth · January · February · March … +8
  5. Date of birthYear · 2008 · 2007 · 2006 … +8
  6. E-mail
  7. Phone
  8. CountryAnguilla · Benin · Bermuda · Bolivia … +8
  9. Username
  10. Password

Sign in

  1. Username
  2. Password

Player Intelligence

44 records

What players report about Fortune Games Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

100% resolved, of those with a known outcome

Total reviews

43

Across all review sites

Player rating

2.2 / 5

Trustpilot 2.2

GEO markets

2

Countries stated on 100% of records

Fortune Games Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Fortune Games Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 1 complaint and 43 reviews about Fortune Games Casino on 2 sites.

Reviewers give Fortune Games Casino 2.77 out of 5 on average over 43 rated reviews, against 3.44 across all brands. 44% of the ratings are four or five stars, and 56% are one or two. The review sites’ own scores average 2.2 out of 5 on one site. By that score, Fortune Games Casino ranks 3,496th of 4,286 rated casinos. Reviewers most often praise “Games” (14 reviews) and “Website & app” (5 reviews). The most common criticism concerns “Withdrawals” (21 reviews), “Trust & licence” (17 reviews) and “Customer support” (13 reviews).

The countries players state most often are United Kingdom (98%) and United States (2.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Fortune Games Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023
Complaints count

Block 02

Complaint categories

  • Account100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2021202220232024
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars44%19
  • 1 star56%24
Share of 43 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games37%14
  • Website & app13%5
  • Bonuses5.3%2
  • KYC / verification2.6%1
  • Customer support2.6%1
Share of the 38 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals55%21
  • Trust & licence45%17
  • Customer support34%13
  • KYC / verification26%10
  • Bonuses7.9%3
  • Deposits & payment methods2.6%1
Share of the 38 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2021202220232024
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom98%43
  • United States2.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20240–1–
20231–10–
20220–303.53
20210–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–422.2 / 5
Casino Guru11–

Block 11

Latest complaints and reviews

The newest records about Fortune Games Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Casino Guru

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Account closed

    Resolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Fortune Games Casino

Who owns Fortune Games Casino?

Fortune Games Casino is operated by Jumpman Gaming Limited and runs under the Fortune Games Affiliates affiliate programme.

Is Fortune Games Casino licensed?

Yes. Fortune Games Casino holds 2 licences: Alderney Gambling Control Commission, UK Gambling Commission.

When was Fortune Games Casino founded?

Fortune Games Casino launched in 2024.

Which currencies does Fortune Games Casino accept?

The one currency listed for Fortune Games Casino is British pounds sterling. Its site is available in one language: English.

What welcome bonuses does Fortune Games Casino offer?

3 welcome offers are listed for Fortune Games Casino. The first on the list is “100 EXTRA SPINS on Big Bass Bonanza”, with a 10× wagering requirement.

Which countries is Fortune Games Casino available in?

Fortune Games Casino is listed in 2 markets: Austria, United Kingdom.

What bonuses and promotions does Fortune Games Casino run in Austria?

We read 10 live offers for Austria on the Fortune Games Casino site itself.

What does Fortune Games Casino ask for at registration in Austria?

The Fortune Games Casino registration form for Austria has 10 fields, including first name, last name, date of birth, e-mail, phone, country, username, password.

What do players say about Fortune Games Casino?

Players have filed 1 complaint and written 43 reviews about Fortune Games Casino. Players rate Fortune Games Casino 2.2 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Fortune Games Casino?

Praised most: “Games” and “Website & app”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 44% of the rated reviews give four or five stars, and 56% give one or two.

Where do Fortune Games Casino’s players come from?

The countries named most often in complaints and reviews about Fortune Games Casino are United Kingdom (98%) and United States (2.3%).