200% up to 30,000 руб
- Bonus
- 200%
- Max bonus
- 30,000 руб
- Min deposit
- 500 руб
- Wagering
- 77x bonus
Wagering applies to the bonus amount.
Casino profile
Clubnika Casino
Player complaints and reviews about Clubnika Casino, plus its licences and welcome offers.
lombard-kristall.ru
Profile
- Website
- lombard-kristall.ru
- Established
- 2014
- Company
- Unknown
- Licences
- Unknown
- Languages
- Russian
- Currencies
- Russian rubles
About
The Clubnika Casino site launched in 2014. The interface is in Russian. One account currency is listed: Russian rubles. We list 4 welcome offers.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 20,000 руб and up to 50 extra spins
- Bonus
- 100%
- Max bonus
- 20,000 руб
- Free spins
- 50
- Min deposit
- 500 руб
- Wagering
- 49x bonus
Wagering applies to the bonus amount.
75% up to 20,000 руб
- Bonus
- 75%
- Max bonus
- 20,000 руб
- Min deposit
- 500 руб
- Wagering
- 44x bonus
Wagering applies to the bonus amount.
75% up to 30,000 руб
- Bonus
- 75%
- Max bonus
- 30,000 руб
- Min deposit
- 500 руб
- Wagering
- 40x bonus
Wagering applies to the bonus amount.
Player Intelligence
183 records
What players report about Clubnika Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
20
44% resolved, of those with a known outcome
Total reviews
163
Across all review sites
Player rating
4.7 / 5
casino.ru 4.7
GEO markets
5
Countries stated on 7.7% of records
Clubnika Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Clubnika Casino, the way Player Intelligence PRO computes it.
Since 2016, players have posted 20 complaints and 163 reviews about Clubnika Casino on 3 sites. In the 12 months to November 5, 2026, they filed 7 complaints and posted 6 reviews. Reviews are down 81% on the 12 months before (32).
The problem players report most often is “Withdrawal delay”: 44% of the 18 complaints with a labelled problem. Next come “Deposit not credited” (33%) and “Account blocked” (11%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.
Reviewers give Clubnika Casino 4.58 out of 5 on average over 154 rated reviews, against 3.44 across all brands. 90% of the ratings are four or five stars, and 7.8% are one or two. The review sites’ own scores average 4.7 out of 5 on one site. By that score, Clubnika Casino ranks 71st of 4,287 rated casinos. Reviewers most often praise “Bonuses” (53 reviews), “Withdrawals” (53 reviews) and “Games” (37 reviews). The most common criticism concerns “Bonuses” (22 reviews), “Trust & licence” (18 reviews) and “Fairness & RTP” (15 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Clubnika Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
11
201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 11 |
| 2026 | 5 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay44%8
- Deposit not credited33%6
- Account blocked11%2
- Account closed5.6%1
- Documents rejected or requested again5.6%1
Block 03
Complaint categories
- Withdrawal45%9
- Deposit30%6
- Account15%3
- KYC / verification5%1
- Other5%1
Block 04
Complaint status
- Open55%11
- Unresolved25%5
- Resolved20%4
Block 05
Clubnika Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Clubnika Casino | All brands |
|---|---|---|
| Complaints resolved | – | 59% |
| Average review rating | 4.58 | 3.44 |
| Complaints per 100 reviews | 12.3 | 26.4 |
| Share of “Withdrawal” complaints | 45% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
51
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 12 |
| 2022 | 26 |
| 2023 | 40 |
| 2024 | 51 |
| 2025 | 25 |
| 2026 | 6 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars83%128
- 4 stars6.5%10
- 3 stars2.6%4
- 2 stars4.5%7
- 1 star3.2%5
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Bonuses36%53
- Withdrawals36%53
- Games25%37
- Fairness & RTP15%22
- Website & app11%16
- Customer support10%15
Criticised
- Bonuses15%22
- Trust & licence12%18
- Fairness & RTP10%15
- Withdrawals8.2%12
- Games6.2%9
- Customer support3.4%5
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
5
4
4.65
5
4.76
4.38
1.34
2017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2017 | 5 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 4 |
| 2022 | 4.65 |
| 2023 | 5 |
| 2024 | 4.76 |
| 2025 | 4.38 |
| 2026 | 1.34 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Russia71%10
- United Arab Emirates7.1%1
- Germany7.1%1
- Poland7.1%1
- Ukraine7.1%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 5 | – | 6 | – |
| 2025 | 11 | – | 25 | 4.38 |
| 2024 | 1 | – | 51 | 4.76 |
| 2023 | 0 | – | 40 | 5.0 |
| 2022 | 0 | – | 26 | 4.65 |
| 2021 | 0 | – | 12 | – |
| 2020 | 1 | – | 0 | – |
| 2019 | 1 | – | 0 | – |
| 2018 | 1 | – | 0 | – |
| 2017 | 0 | – | 2 | – |
| 2016 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| casino.ru | – | 144 | 4.7 / 5 |
| latestcasinobonuses.bet | 9 | 19 | – |
| forum-casino.com | 11 | – | – |
Block 13
Latest complaints and reviews
The newest records about Clubnika Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
Russia · latestcasinobonuses.bet
- Review
2.0 of 5 stars
Germany · latestcasinobonuses.bet
- Complaint
Withdrawal delay
UnresolvedRussia · latestcasinobonuses.bet
- Complaint
Withdrawal delay
ResolvedRussia · latestcasinobonuses.bet
- Complaint
Deposit not credited
OpenRussia · forum-casino.com
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from casino.ru.
Questions about Clubnika Casino
When was Clubnika Casino founded?
Clubnika Casino launched in 2014.
Which currencies does Clubnika Casino accept?
The one currency listed for Clubnika Casino is Russian rubles. Its site is available in one language: Russian.
What welcome bonuses does Clubnika Casino offer?
4 welcome offers are listed for Clubnika Casino. The first on the list is “200% up to 30,000 руб”, with a 77× wagering requirement.
What do players say about Clubnika Casino?
Players have filed 20 complaints and written 163 reviews about Clubnika Casino. Players rate Clubnika Casino 4.7 out of 5 on average on the 1 site that publishes a rating.
What do players complain about most at Clubnika Casino?
“Withdrawal delay” – 44% of the 18 complaints about Clubnika Casino with a labelled problem. Followed by “Deposit not credited” (33%) and “Account blocked” (11%).
Do players report withdrawal problems at Clubnika Casino?
Withdrawals are the topic of 9 complaints about Clubnika Casino: 45% of the 20 with a topic. The most common withdrawal problem is “Withdrawal delay” (89% of them).
What do players like and dislike about Clubnika Casino?
Praised most: “Bonuses”, “Withdrawals” and “Games”. Criticised most: “Bonuses”, “Trust & licence” and “Fairness & RTP”. 90% of the rated reviews give four or five stars, and 7.8% give one or two.
How many complaints has Clubnika Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 7 complaints about Clubnika Casino.
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