igamingcpo.com

Casino profile

CasoolaCasino

Player complaints and reviews about CasoolaCasino, plus its operator (Do It Partners), licences and welcome offers.

casoola.com
casoola.com
Capture of the CasoolaCasino website

Profile

Website
casoola.com
Established
2026
Operator
Do It Partnersaffiliate programme
Company
Lumina Holdings Limitada
Licences
Languages
  • English
  • German
  • Spanish
  • Finnish
  • French
  • Hungarian
  • Norwegian
  • Polish
  • Italian
  • Czech
  • Arabic
  • Greek
  • Slovak
  • Slovenian
  • Croatian
  • Dutch
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Czech Republic korunas
  • Hungarian forints
  • Swiss francs
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys
  • Ethereum
  • Tether
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ripple
  • USD Coin
  • ADA Show more

About

CasoolaCasino belongs to the Do It Partners affiliate programme. The site launched in 2026. It holds a licence from Costa Rica Gambling. The interface is available in 16 languages, including English, German, Spanish, Finnish. 18 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 10 welcome offers.

CasoolaCasino is listed in 19 markets, among them Canada, Germany, France and Belgium. On the CasoolaCasino site for Norway, we found 20 promotions, 4 tournaments and a loyalty programme with 5 tiers. In Norway, CasoolaCasino accepts 6 payment methods, among them Pay by Card, Revolut, Paysafecard and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in NOK is 115, the maximum 55,000.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

20 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Taso 1

    Taso 1 Sivuston kampanjat 24/7 Live Chat

  2. 2

    Taso 2

    Valitse bonuksesi
    Casinon tervetuliaisbonus
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  3. 3

    Taso 3

    Valitse bonuksesi
    Casinon tervetuliaisbonus
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  4. 4

    Taso 4

    Valitse bonuksesi
    Casinon tervetuliaisbonus
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  5. 5

    Taso 5

    Valitse bonuksesi
    Casinon tervetuliaisbonus
    100% jopa 500€ + 200 FS
    100% jopa 200€
    200% jopa 3,000 USDT
    100% jopa 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

Payment methods

21 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

NOK

  • Pay by Card

    Card

    120 – 20000

  • Revolut

    E-wallet

    120 – 20000

  • Paysafecard

    Voucher

    120 – 11000

  • Revolut

    E-wallet

    115 – 55000

  • Neteller

    E-wallet

    115 – 55000

  • MiFinity

    E-wallet

    125 – 23750

  • USDT

    Cryptocurrency

    20115 – 55000

  • Bitcoin Cash

    Cryptocurrency

    115 – 55000

  • USDT

    Cryptocurrency

    115 – 55000

  • USDT

    Cryptocurrency

    20115 – 55000

  • USDT

    Cryptocurrency

    20115 – 55000

  • Bitcoin

    Cryptocurrency

    300 – 50000

  • Ethereum

    Cryptocurrency

    115 – 55000

  • Litecoin

    Cryptocurrency

    115 – 55000

  • Tron

    Cryptocurrency

    115 – 55000

  • USDC

    Cryptocurrency

    115 – 55000

  • BNB

    Cryptocurrency

    115 – 55000

  • Dogecoin

    Cryptocurrency

    115 – 55000

  • Solana

    Cryptocurrency

    115 – 55000

  • USDC

    Cryptocurrency

    115 – 55000

  • Cardano

    Cryptocurrency

    115 – 55000

Cashier read on August 11, 2026

Player Intelligence

287 records

What players report about CasoolaCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

18% resolved, of those with a known outcome

Total reviews

276

Across all review sites

Player rating

1.3 / 5

Trustpilot 1.3

GEO markets

22

Countries stated on 97% of records

CasoolaCasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about CasoolaCasino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 11 complaints and 276 reviews about CasoolaCasino on 3 sites. In the 12 months to November 4, 2026, they filed 9 complaints and posted 51 reviews.

The problem players report most often is “Withdrawal delay”: 60% of the 10 complaints with a labelled problem. Next come “Wagering terms” (10%) and “Self-exclusion” (10%). Complaints about “Withdrawal” make up 64% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 18% were resolved, against 59% across all brands. That puts CasoolaCasino 1,900th of 1,917 casinos with at least 10 such complaints.

Reviewers give CasoolaCasino 1.94 out of 5 on average over 276 rated reviews, against 3.44 across all brands. 21% of the ratings are four or five stars, and 75% are one or two. The review sites’ own scores average 1.3 out of 5 on one site. By that score, CasoolaCasino ranks 4,133rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (37 reviews), “Games” (24 reviews) and “Withdrawals” (24 reviews). The most common criticism concerns “Withdrawals” (169 reviews), “Customer support” (117 reviews) and “KYC / verification” (76 reviews).

The countries players state most often are United Kingdom (66%), Netherlands (12%) and Canada (5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about CasoolaCasino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay60%6
  • Wagering terms10%1
  • Self-exclusion10%1
  • Game malfunction10%1
  • Withdrawal limits10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal64%7
  • Bonus9.1%1
  • Other9.1%1
  • Responsible gambling9.1%1
  • Technical9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved82%9
  • Resolved18%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

CasoolaCasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

CasoolaCasino against the market
MeasureCasoolaCasinoAll brands
Complaints resolved18%59%
Average review rating1.943.44
Complaints per 100 reviews426.4
Share of “Withdrawal” complaints64%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars18%49
  • 4 stars3.6%10
  • 3 stars3.6%10
  • 2 stars4.7%13
  • 1 star70%194
Share of 276 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support14%37
  • Games9%24
  • Withdrawals9%24
  • Website & app7.1%19
  • Bonuses3.4%9
  • KYC / verification2.3%6
Share of the 266 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals64%169
  • Customer support44%117
  • KYC / verification29%76
  • Trust & licence14%37
  • Account9%24
  • Fairness & RTP6.4%17
Share of the 266 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom66%184
  • Netherlands12%32
  • Canada5%14
  • New Zealand3.6%10
  • Germany2.2%6
  • Belgium1.8%5
  • South Africa1.4%4
  • Spain1.1%3
  • Austria0.7%2
  • Cyprus0.7%2
  • Other countries5.8%16
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20269–511.29
20230–7–
20220–1132.02
20210–952.24
20200–10–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2761.3 / 5
AskGamblers10––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about CasoolaCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    AskGamblers

  • Complaint

    Game malfunction

    Unresolved

    Casinomeister

  • Complaint

    Withdrawal delay

    Unresolved

    Greece · AskGamblers

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about CasoolaCasino

Who owns CasoolaCasino?

CasoolaCasino is operated by Lumina Holdings Limitada and runs under the Do It Partners affiliate programme.

Is CasoolaCasino licensed?

Yes. CasoolaCasino holds a licence from Costa Rica Gambling.

When was CasoolaCasino founded?

CasoolaCasino launched in 2026.

Which currencies does CasoolaCasino accept?

Currencies listed for CasoolaCasino: Euros, US dollars, Canadian dollars, Australian dollars, Czech Republic korunas, Hungarian forints, Swiss francs, New Zealand dollars and 10 more. Its site is available in 16 languages: English, German, Spanish, Finnish and 12 more.

What welcome bonuses does CasoolaCasino offer?

10 welcome offers are listed for CasoolaCasino. The first on the list is “100% up to €500 + 200 Free Spins at CasoolaCasino”, with a 35× wagering requirement.

Which countries is CasoolaCasino available in?

CasoolaCasino is listed in 19 markets: Australia, Austria, Belgium, Canada, Croatia, Czechia, Finland, France and 11 more.

Which payment methods does CasoolaCasino accept in Norway?

The CasoolaCasino cashier for Norway lists 6 payment methods: Pay by Card, Revolut, Paysafecard, Neteller, MiFinity, Cryptocurrencies. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at CasoolaCasino in Norway?

Deposits in NOK run from 115 to 55,000 per transaction. The lowest minimum, 115 NOK, is via Revolut.

What bonuses and promotions does CasoolaCasino run in Norway?

We read 20 live offers for Norway on the CasoolaCasino site itself.

Does CasoolaCasino run tournaments and a loyalty programme in Norway?

Yes. The CasoolaCasino site for Norway lists 4 tournaments. Its loyalty programme for Norway has 5 tiers.

What do players say about CasoolaCasino?

Players have filed 11 complaints and written 276 reviews about CasoolaCasino. Players rate CasoolaCasino 1.3 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at CasoolaCasino?

“Withdrawal delay” – 60% of the 10 complaints about CasoolaCasino with a labelled problem. Followed by “Wagering terms” (10%) and “Self-exclusion” (10%).

Do players report withdrawal problems at CasoolaCasino?

Withdrawals are the topic of 7 complaints about CasoolaCasino: 64% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (86% of them).

Does CasoolaCasino resolve player complaints?

18% of the 11 complaints about CasoolaCasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, CasoolaCasino is 1,900th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about CasoolaCasino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 21% of the rated reviews give four or five stars, and 75% give one or two.

How many complaints has CasoolaCasino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 9 complaints about CasoolaCasino.

Where do CasoolaCasino’s players come from?

The countries named most often in complaints and reviews about CasoolaCasino are United Kingdom (66%), Netherlands (12%) and Canada (5%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with CasoolaCasino, and ones players rate about the same.