Casinoland complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Casinoland, the way Player Intelligence PRO computes it.
Since 2016, players have posted 26 complaints and 85 reviews about Casinoland on 4 sites.
The problem players report most often is “Withdrawal delay”: 42% of the 24 complaints with a labelled problem. Next come “Self-exclusion” (13%) and “Withdrawal refused” (13%). Complaints about “Withdrawal” make up 62% of those with a topic, against 29% across all brands.
Of the 26 complaints with a known outcome, 58% were resolved, against 59% across all brands. That puts Casinoland 1,456th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 50%.
Reviewers give Casinoland 2.06 out of 5 on average over 85 rated reviews, against 3.44 across all brands. 25% of the ratings are four or five stars, and 66% are one or two. The review sites’ own scores average 2.35 out of 5 across 2 sites. By that score, Casinoland ranks 3,348th of 4,286 rated casinos. Reviewers most often praise “Games” (24 reviews), “Website & app” (22 reviews) and “Withdrawals” (14 reviews). The most common criticism concerns “Withdrawals” (33 reviews), “KYC / verification” (24 reviews) and “Bonuses” (21 reviews).
The countries players state most often are United Kingdom (88%), New Zealand (7.1%) and Canada (3.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
