Casino profile

BetUS Casino

Player complaints and reviews about BetUS Casino, plus its operator (BetUS Affiliates), licences and welcome offers.

betus.com.pa

About

BetUS Casino belongs to the BetUS Affiliates affiliate programme. The site launched in 1994. It holds a licence from Curacao Gaming Control Board. The interface is in English. 5 account currencies are listed, including US dollars, Bitcoin, Bitcoin Cash, Litecoin.

BetUS Casino is listed in one market, United States. On the BetUS Casino site for Canada, we found 12 welcome bonuses.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

12 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

NEW200
Back to Promotions
SIGN-UP
200% Welcome Bonus
100% Sports + 100% Casino
PROMOCODE
NEW200
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
200% Welcome Bonus – Up to $1,000
Bonus Breakdown
Sports bonus: 100% match up to…
Read in full
NEW200
Back to Promotions
SIGN-UP
200% Welcome Bonus
100% Sports + 100% Casino
PROMOCODE
NEW200
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
200% Welcome Bonus – Up to $1,000
Bonus Breakdown
Sports bonus: 100% match up to $500
Casino bonus: 100% match up to $500
How to Participate
Open your free BetUS account. Enter promo code NEW200 at deposit and get up to a $1,000 bonus: valid on your first three (3) deposits. Available for all deposit methods. A minimum deposit of $50 is required. Bonus Details
Sports bonus
100% match up to $500
10x rollover on the combined deposit and bonus amount
Casino bonus
100% match up to $500
25x rollover on casino bonus amount
After release, 25x rollover on released funds before withdrawal. Additional terms
Offer available to new customers only. Casino Bonus funds expire 14 days from the date credited. Limit one bonus per individual, household, IP address, or shared device. Bonus must be claimed within 48 hours of a qualifying deposit; late claims will not qualify. Withdrawals may be processed only after all rollover requirements are completed. See General Terms & Conditions for complete details. Rollover & Wagering Requirements
Sports Bonus
“Rollover” refers to the total wagering requirement that must be completed before bonus funds convert to withdrawable cash. Maximum rollover for this bonus is $10,000. Only eligible sports bets placed with real money count toward the rollover requirement. Pushes and cancelled bets do not count toward rollover. For each wager, the lower of the risk amount or potential win is applied toward rollover progress. Example:
Bet A: $220 to win $200
Bet B: $100 to win $140
Rollover credit = $200 (from Bet A) + $100 (from Bet B) = $300. Maximum of $2,000 per bet counts toward rollover. (Example: A $2,500 wager counts as $2,000.)
Total rollover = Deposit + Bonus amount. Baseball wagers contribute 50% of the risk/win amount toward rollover. (Example: $130 to win $100 → $50 counts.)
Opposing wagers on the same event (using real money and/or free play) do not qualify and may be cancelled. Casino Bonus
Standard casino bonuses require 25x playthrough on both the bonus amount and any released bonus funds before a withdrawal can be requested. Example:
A $500 bonus must be wagered 25 times ($12,500 in total wagers) before release. Once any winnings from this playthrough are transferred to the real-money balance, they are subject to an additional 25x rollover before withdrawal. Released funds may be used across sports, casino, or poker; however, the casino rollover requirement must be fully completed before any withdrawal is processed. Casino Game Eligibility & Contribution
○ Craps
○ Roulette
○ Pai Gow Poker
○ Baccarat
● Live dealer games
● Pontoon
● Craps
● Roulette
● Daily promotional blackjack/poker tables
The games listed below contribute toward rollover:
Game Type: Slots / Bonus contribution (as % of wagered amount): 100%
Game Type: Draw Hi-Lo, Three Card Rummy / Bonus contribution (as % of wagered amount): 20%
Game Type: American/European Blackjack / Bonus contribution (as % of wagered amount): 10%
Game Type: Red Dog, Pontoon, Pai Gow, Super 7, Roulette, War / Bonus contribution (as % of wagered amount): 5%
Operational rules
Unused bonuses may be removed at management’s discretion, particularly in cases of suspected bonus abuse. Casino promotions are intended for recreational play. Abusive betting strategies, manipulation of promotions, or participation in tournaments primarily to circumvent rollover requirements may result in bonus removal and/or restrictions on account access. Other terms and conditions
Bonuses are non-transferable and have no cash value until all rollover requirements are completed. Limit one welcome bonus per account, household, or shared computer/network environment
JOIN200
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CRYPTO
200% Crypto Welcome Bonus
150% Sports + 50% Casino
PROMOCODE
JOIN200
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
200% Crypto Welcome Bonus on your first Crypto deposit. Minimum…
Read in full
JOIN200
Back to Promotions
SIGN-UP
CRYPTO
200% Crypto Welcome Bonus
150% Sports + 50% Casino
PROMOCODE
JOIN200
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
200% Crypto Welcome Bonus on your first Crypto deposit. Minimum deposit: $50
150% Sports Bonus – up to $1,500
18X Rollover on Sports
50% Casino Bonus – up to $1,250
30X Rollover on Casino Games for Release and cash out. $5,000 maximum release. 7-Day Expiry
TO CLAIM – USE PROMO CODE: JOIN200
Use of this bonus unlocks a 100% Bonus on your next two Crypto deposits
General Terms and Conditions Apply
LEARN MORE ABOUT CRYPTOCURRENCY
Sports General Terms & Conditions
Rollover is defined as the amount of cash action risked or won, depending on which is the lower amount on qualifying bet types and lines. Wagers will not count towards the rollover until grading is complete. Pushes and Cancelled Events do not count towards the rollover. Wagers placed using free play money will not qualify for or count towards rollover. Bonuses are non-transferable and offer no cash value. Only one Bonus/free play per account/household or shared computer environments such as libraries and internet cafes. A bonus only gains cash value after the particular rollover requirements are met. Only the first $2,000 of any applicable wager will count towards rollover. Of the Risk/Win amounts, the lower of the two amounts is used when calculating rollover. For example if you place two wagers:
Wager A: $220 to win $200
Wager B: $100 to win $140
The win amount from Wager A would be added to the risk amount from Wager B to give you a total of $300 towards your Rollover requirements. Recycling of funds is not permitted and will be considered abusing the bonus privilege. *Recycling of funds is when a withdrawal is made and a deposit is made immediately afterwards in order to capitalize on the reload bonus. Please note some special bonuses may have individual requirements. Please refer to the terms and conditions of the special bonus for clarification. Bonus must be requested within 48 hours of deposit time. Free play “eligible sports” is the only action that counts towards rollover. If any combinations of free plays and/or cash wagers are placed on both sides of an event the wager amount will not count towards rollover and BetUS.com.pa reserves the right to cancel one or both of the wagers in such a situation. Casino General Terms & Conditions
Casino and Sportsbook bonuses are two separate wallets and are non-transferable between accounts. If an active casino bonus is available, you are more than welcome to play with it and have the possibility of releasing it into your cash balance. At that point you would be able to use those funds to wager on sports if you desire. All casino bonuses carry a two-time 30x playthrough requirement on the bonus and released amounts before a withdrawal can be requested, unless stated or advised otherwise for a specific promotion. The rollover multiplier may vary depending on the credit type. Any unused casino bonuses will be removed if a payout is requested. Bonuses may be removed at any moment, per Casino Management discretion. Recycled casino cash bonus winnings may not be utilized to complete casino bonus playthrough requirements. BetUS Casino has the authority to reclaim any winnings that seemed fit. Craps, roulette, Pai Gow poker, and baccarat are not playable with bonus chips. Deposit bonuses expire 7 days after being credited. Once the player meets the required rollover, the remaining balance of the promotion bonus is released as cash into the player’s account up to the max cap restriction. Players need to claim all bonuses by contacting BetUS Support on the day of the promotion. BetUS will not issue bonuses retroactively. Bonuses are for recreational players only and require cash action in the casino before being eligible for a payout. As a standard, after payouts all casino deposit bonuses will include a three-time maximum release, until the payout amount has been covered. Casino is intended for recreational play. Management reserves the right to restrict casino access at their discretion. Casino play through action will only count in the BetUS Casino, Classic Casino, Nucleus and Betsoft Gaming. Live dealer casino action does not count. Action on Live Dealer Casino, pontoon, Craps, Roulette, or our daily promotional blackjack and poker tables will not count towards the rollover requirement. Casino deposit bonuses must be requested at the moment your deposit is verified to your BetUS account. Late casino deposit bonus requests will not be accepted. As per BetUS Casino Management, any players found utilizing the casino tournaments to circumvent, winnings will be reprimanded from the casino tournament usage and disabled from its use. When a bonus is activated on the Nucleus Gaming platform, different games contribute differently towards a rollover’s completion; as follows: Slots: 100%. Draw Hi-Lo, Three Card Rummy: 20%. American and European Blackjack: 10%. Red Dog, Pontoon, Pai Gow, Super 7, Roulette and War: 5%.
CAS200
Back to Promotions
SIGN-UP
200% Casino Welcome Bonus
Match Bonus up to $4,000
PROMOCODE
CAS200
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
200% Casino Welcome Bonus up to $4,000 on your first deposit. 35X Rollover…
Read in full
CAS200
Back to Promotions
SIGN-UP
200% Casino Welcome Bonus
Match Bonus up to $4,000
PROMOCODE
CAS200
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
200% Casino Welcome Bonus up to $4,000 on your first deposit. 35X Rollover on Casino Games for Release and Cashout. Minimum deposit: $50
7-Day Expiry
TO CLAIM – USE PROMO CODE: CAS200
General Terms and Conditions Apply
Casino General Terms & Conditions
Casino and sportsbook bonuses are two separate wallets and are non-transferable between accounts. If an active casino bonus is available, you are more than welcome to play with it and have the possibility of releasing it into your cash balance. At that point you would be able to use those funds to wager on sports if you desire. All casino bonuses carry a two-time 35x play-through requirement on the bonus and released amounts before a withdrawal can be requested, unless stated or advised otherwise for a specific promotion. The rollover multiplier may vary depending on the credit type. Any unused casino bonuses will be removed if a payout is requested. Bonuses may be removed at any moment, per Casino Management discretion. Recycled casino cash bonus winnings may not be utilized to complete casino bonus playthrough requirements. BetUS Casino has the authority to reclaim any winnings that seemed fit. This promotion can be used to play Betsoft Gaming, Nucleus Gaming and Classic Casino games excluding Pai Gow Poker, Blackjack, Baccarat, Roulette and Craps. Live dealer games are not playable with bonus funds. Deposit bonuses expire 7 days after being credited. Once the player meets the required rollover, the remaining balance of the promotion bonus is released as cash into the player’s account up to the max cap restriction. Players need to claim all bonuses by contacting BetUS Support on the day of the promotion. BetUS will not issue bonuses retroactively. Bonuses are for recreational players only and require cash action in the casino before being eligible for a payout. As a standard, after payouts all casino deposit bonuses will include a three-time maximum release, until the payout amount has been covered. Casino is intended for recreational play. Management reserves the right to restrict casino access at their discretion. Casino play through action will only count in the BetUS Casino, Classic Casino, Nucleus and Betsoft Gaming. Live dealer casino action does not count. Action on Live Dealer Casino, and/or games that are not intended to be played with bonus funds will not count towards the rollover requirement. Casino deposit bonuses must be requested at the moment your deposit is verified to your BetUS account. Late casino deposit bonus requests will not be accepted. As per BetUS Casino Management, any players found utilizing the casino tournaments to to circumvent, winnings will be reprimanded from the casino tournament usage and disabled from its use. When a bonus is activated on the Nucleus Gaming platform, different games contribute differently towards a rollover’s completion; as follows: Slots: 100%. Draw Hi-Lo, Three Card Rummy: 20%. American and European Blackjack: 10%. Red Dog, Pontoon, Pai Gow, Super 7, Roulette and War: 5%.
CAS250
Back to Promotions
SIGN-UP
CRYPTO
250% Casino Crypto Welcome Bonus
Up to $5,000 on your first deposit
PROMOCODE
CAS250
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
250% Casino Crypto Welcome Bonus is up to $5,000…
Read in full
CAS250
Back to Promotions
SIGN-UP
CRYPTO
250% Casino Crypto Welcome Bonus
Up to $5,000 on your first deposit
PROMOCODE
CAS250
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
250% Casino Crypto Welcome Bonus is up to $5,000 on your first deposit. 40X Rollover on Casino Slots Games for Release and Cashout. Minimum deposit: $50
7-Day Expiry
TO CLAIM – USE PROMO CODE: CAS250
General Terms and Conditions Apply. LEARN MORE ABOUT CRYPTOCURRENCY
Casino General Terms & Conditions
Casino and sportsbook bonuses are two separate wallets and are non-transferable between accounts. If an active casino bonus is available, you are more than welcome to play with it and have the possibility of releasing it into your cash balance. At that point you would be able to use those funds to wager on sports if you desire. Most casino bonuses carry a two-time 30x play-through requirement on the bonus and released amounts before a withdrawal can be requested, unless stated or advised otherwise for a specific promotion. The rollover multiplier may vary depending on the credit type. Code CAS250 comes with a 40X play-through. Any unused casino bonuses will be removed if a payout is requested. Bonuses may be removed at any moment, per Casino Management discretion. Recycled casino cash bonus winnings may not be utilized to complete casino bonus playthrough requirements. BetUS Casino has the authority to reclaim any winnings that seemed fit. This promotion can be used to play Betsoft Gaming, Nucleus Gaming and Classic Casino games excluding Pai Gow Poker, Blackjack, Baccarat, Roulette and Craps. Live dealer games are not playable with bonus funds. Deposit bonuses expire 7 days after being credited. Once the player meets the required rollover, the remaining balance of the promotion bonus is released as cash into the player’s account up to the max cap restriction. Players need to claim all bonuses by contacting BetUS Support on the day of the promotion. BetUS will not issue bonuses retroactively. Bonuses are for recreational players only and require cash action in the casino before being eligible for a payout. As a standard, after payouts all casino deposit bonuses will include a three-time maximum release, until the payout amount has been covered. Casino is intended for recreational play. Management reserves the right to restrict casino access at their discretion. Casino play through action will only count in the BetUS Casino, Classic Casino, Nucleus and Betsoft Gaming. Live dealer casino action does not count. Action on Live Dealer Casino, and/or games that are not intended to be played with bonus funds will not count towards the rollover requirement. Casino deposit bonuses must be requested at the moment your deposit is verified to your BetUS account. Late casino deposit bonus requests will not be accepted. As per BetUS Casino Management, any players found utilizing the casino tournaments to to circumvent, winnings will be reprimanded from the casino tournament usage and disabled from its use. When a bonus is activated on the Nucleus Gaming platform, different games contribute differently towards a rollover’s completion; as follows: Slots: 100%. Draw Hi-Lo, Three Card Rummy: 20%. American and European Blackjack: 10%. Red Dog, Pontoon, Pai Gow, Super 7, Roulette and War: 5%.
FIRST200
Back to Promotions
CRYPTO
RE-UP
200% Bonus On Your First Crypto Deposit
150% Sports + 50% Casino
PROMOCODE
FIRST200
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
200% Bonus on your First Crypto Deposit. Minimum…
Read in full
FIRST200
Back to Promotions
CRYPTO
RE-UP
200% Bonus On Your First Crypto Deposit
150% Sports + 50% Casino
PROMOCODE
FIRST200
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
200% Bonus on your First Crypto Deposit. Minimum deposit: $100
150% Sports Bonus – up to $1,500
18X Rollover on Sports
50% Casino Bonus – up to $1,250
30X Rollover on Casino Games for Release and Cash out. $2,500 maximum release. 7-Day Expiry
TO CLAIM – USE PROMO CODE: FIRST200
In addition, use of this promo code unlocks a 100% Bonus on your next two Crypto deposits. General Terms and Conditions Apply
LEARN MORE ABOUT CRYPTOCURRENCY
Sports General Terms & Conditions
Rollover is defined as the amount of cash action risked or won, depending on which is the lower amount on qualifying bet types and lines. Wagers will not count towards the rollover until grading is complete. Pushes and Cancelled Events do not count towards the rollover. Wagers placed using free play money will not qualify for or count towards rollover. Bonuses are non-transferable and offer no cash value. Only one bonus/free play per account/household or shared computer environments such as libraries and internet cafes. A bonus only gains cash value after the particular rollover requirements are met. Only the first $2,000 of any applicable wager will count towards rollover. Of the Risk/Win amounts, the lower of the two amounts is used when calculating rollover. For example if you place two wagers:
Wager A: $220 to win $200
Wager B: $100 to win $140
The win amount from Wager A would be added to the risk amount from Wager B to give you a total of $300 towards your Rollover requirements. Recycling of funds is not permitted and will be considered abusing the bonus privilege. *Recycling of funds is when a withdrawal is made and a deposit is made immediately afterwards in order to capitalize on the reload bonus. Please note some special bonuses may have individual requirements. Please refer to the terms and conditions of the special bonus for clarification. Bonus must be requested within 48 hours of deposit time. Free play “eligible sports” is the only action that counts towards rollover. If any combinations of free plays and/or cash wagers are placed on both sides of an event the wager amount will not count towards rollover and BetUS.com.pa reserves the right to cancel one or both of the wagers in such a situation. Casino General Terms & Conditions
Casino and Sportsbook bonuses are two separate wallets and are non-transferable between accounts. If an active casino bonus is available, you are more than welcome to play with it and have the possibility of releasing it into your cash balance. At that point you would be able to use those funds to wager on sports if you desire. All casino bonuses carry a two-time 30x playthrough requirement on the bonus and released amounts before a withdrawal can be requested, unless stated or advised otherwise for a specific promotion. The rollover multiplier may vary depending on the credit type. Any unused casino bonuses will be removed if a payout is requested. Bonuses may be removed at any moment, per Casino Management discretion. Recycled casino cash bonus winnings may not be utilized to complete casino bonus playthrough requirements. BetUS Casino has the authority to reclaim any winnings that seemed fit. Craps, roulette, Pai Gow poker and baccarat are not playable with bonus chips. Deposit bonuses expire 7 days after being credited. Once the player meets the required rollover, the remaining balance of the promotion bonus is released as cash into the player’s account up to the max cap restriction. Players need to claim all bonuses by contacting BetUS Support on the day of the promotion. BetUS will not issue bonuses retroactively. Bonuses are for recreational players only and require cash action in the casino before being eligible for a payout. As a standard, after payouts all casino deposit bonuses will include a three-time maximum release, until the payout amount has been covered. Casino is intended for recreational play. Management reserves the right to restrict casino access at their discretion. Casino play through action will only count in the BetUS Casino, Classic Casino, Nucleus and Betsoft Gaming. Live dealer casino action does not count. Action on Live Dealer Casino, pontoon, Craps, Roulette, or our daily promotional blackjack and poker tables will not count towards the rollover requirement. Casino deposit bonuses must be requested at the moment your deposit is verified to your BetUS casino account. Late deposit bonus requests will not be accepted. As per BetUS Casino Management, any players found utilizing the casino tournaments to to circumvent, winnings will be reprimanded from the casino tournament usage and disabled from its use. When a bonus is activated on the Nucleus Gaming platform, different games contribute differently towards a rollover’s completion; as follows: Slots: 100%. Draw Hi-Lo, Three Card Rummy: 20%. American and European Blackjack: 10%. Red Dog, Pontoon, Pai Gow, Super 7, Roulette and War: 5%.
JOIN225
Back to Promotions
SIGN-UP
225% Welcome Bonus
100% Sports and 25% Casino + Extra 100% Bonus
PROMOCODE
JOIN225
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
225% Welcome Bonus Terms and Details
Minimum deposit:…
Read in full
JOIN225
Back to Promotions
SIGN-UP
225% Welcome Bonus
100% Sports and 25% Casino + Extra 100% Bonus
PROMOCODE
JOIN225
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
225% Welcome Bonus Terms and Details
Minimum deposit: $50
100% Sports Bonus – up to $2,000
14X Rollover on Sports
Up to $1,500 on crypto deposits, 18X Rollover on Sports
25% Casino Bonus – up to $625
30X Rollover on Online Casino Games for Release and Cash out. Max cash out for Casino Bonus is $2,500
7-Days Expiry
Use Promo code JOIN225 to unlock and EXTRA 100% Bonus
An email invitation was sent to choose from one of the following:
100% Extra Casino Bonus – Get a 10% Casino Bonus credit every day, for the next 10 days. 100% Sports Bonus – Get a 25% Sports Bonus every week for the next 4 weeks. A 30X Rollover will apply. Must click on “Activate Your Bonus Now” for Extra bonus to be credited. TO CLAIM – USE PROMO CODE: JOIN225
General Terms and Conditions Apply
Sports General Terms & Conditions
Rollover is defined as the amount of cash action risked or won, depending on which is the lower amount on qualifying bet types and lines. Wagers will not count towards the rollover until grading is complete. Pushes and Cancelled Events do not count towards the rollover. Wagers placed using free play money will not qualify for or count towards rollover. Bonuses are non-transferable and offer no cash value. Only one bonus/free play per account/household or shared computer environments such as libraries and internet cafes. A bonus only gains cash value after the particular rollover requirements are met. Only the first $2,000 of any applicable wager will count towards rollover. Of the Risk/Win amounts, the lower of the two amounts is used when calculating rollover. For example, if you place two wagers:
Wager A: $220 to win $200
Wager B: $100 to win $140
The win amount from Wager A would be added to the risk amount from Wager B to give you a total of $300 towards your Rollover requirements. Recycling of funds is not permitted and will be considered abusing the bonus privilege. *Recycling of funds is when a withdrawal is made and a deposit is made immediately afterwards in order to capitalize on the reload bonus. Please note some special bonuses may have individual requirements. Please refer to the terms and conditions of the special bonus for clarification. Bonus must be requested within 48 hours of deposit time. Free play “eligible sports” is the only action that counts towards rollover. If any combinations of free plays and/or cash wagers are placed on both sides of an event the wager amount will not count towards rollover and BetUS.com.pa reserves the right to cancel one or both of the wagers in such a situation. Casino General Terms & Conditions
Casino and Sportsbook bonuses are two separate wallets and are non-transferable between accounts. If an active casino bonus is available, you are more than welcome to play with it and have the possibility of releasing it into your cash balance. At that point you would be able to use those funds to wager on sports if you desire. All casino bonuses carry a two-time 30x playthrough requirement on the bonus and released amounts before a withdrawal can be requested, unless stated or advised otherwise for a specific promotion. The rollover multiplier may vary depending on the credit type. Any unused casino bonuses will be removed if a payout is requested. Bonuses may be removed at any moment, per Casino Management discretion. Recycled casino cash bonus winnings may not be utilized to complete casino bonus playthrough requirements. BetUS Casino has the authority to reclaim any winnings that seemed fit. Craps, roulette, Pai Gow poker and baccarat are not playable with bonus chips. Deposit bonuses expire 7 days after being credited. Once the player meets the required rollover, the remaining balance of the promotion bonus is released as cash into the player’s account up to the max cap restriction. Players need to claim all bonuses by contacting BetUS Support on the day of the promotion. BetUS will not issue bonuses retroactively. Bonuses are for recreational players only and require cash action in the casino before being eligible for a payout. As a standard, after payouts all casino deposit bonuses will include a three-time maximum release, until the payout amount has been covered. Casino is intended for recreational play. Management reserves the right to restrict casino access at their discretion. Casino play through action will only count in the BetUS Casino, Classic Casino, Nucleus and Betsoft Gaming. Live dealer casino action does not count. Action on Live Dealer Casino, pontoon, Craps, Roulette, or our daily promotional blackjack and poker tables will not count towards the rollover requirement. Casino deposit bonuses must be requested at the moment your deposit is verified to your BetUS account. Late casino deposit bonus requests will not be accepted. As per BetUS Casino Management, any players found utilizing the casino tournaments to to circumvent, winnings will be reprimanded from the casino tournament usage and disabled from its use. When a bonus is activated on the Nucleus Gaming platform, different games contribute differently towards a rollover’s completion; as follows: Slots: 100%. Draw Hi-Lo, Three Card Rummy: 20%. American and European Blackjack: 10%. Red Dog, Pontoon, Pai Gow, Super 7, Roulette and War: 5%.
CRYPTO75
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CRYPTO
RE-UP
75% Sports Crypto Re-up Bonus
NO maximum deposit
PROMOCODE
CRYPTO75
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
SPORTS CRYPTO RE-UP BONUS
Minimum deposit: $10
75% Crypto Sports…
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CRYPTO75
Back to Promotions
CRYPTO
RE-UP
75% Sports Crypto Re-up Bonus
NO maximum deposit
PROMOCODE
CRYPTO75
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
SPORTS CRYPTO RE-UP BONUS
Minimum deposit: $10
75% Crypto Sports Re-Up Bonus
13X Rollover on Sports
Deposit method: Crypto
Use Promo code CRYPTO75
Extra 10% of Casino bonus comes with a 30X RO
LOYALTY TIER
Tier Members earn an Extra Loyalty Sports Bonus subject to a 5x rollover requirement. Your reward increases with your tier: Platinum – 5%, Diamond – 7.5%, and Black – 10%
General Terms and Conditions Apply
Sports General Terms & Conditions
Rollover is defined as the amount of cash action risked or won, depending on which is the lower amount on qualifying bet types and lines. Wagers will not count towards the rollover until grading is complete. Pushes and Cancelled Events do not count towards the rollover. Wagers placed using free play money will not qualify for or count towards rollover. Bonuses are non-transferable and offer no cash value. Only one bonus/free play per account/household or shared computer environments such as libraries and internet cafes. A bonus only gains cash value after the particular rollover requirements are met. Only the first $2,000 of any applicable wager will count towards rollover. Of the Risk/Win amounts, the lower of the two amounts is used when calculating rollover. For example, if you place two wagers:
Wager A: $220 to win $200
Wager B: $100 to win $140
The win amount from Wager A would be added to the risk amount from Wager B to give you a total of $300 towards your Rollover requirements. Recycling of funds is not permitted and will be considered abusing the bonus privilege. *Recycling of funds is when a withdrawal is made and a deposit is made immediately afterwards in order to capitalize on the reload bonus. Please note some special bonuses may have individual requirements. Please refer to the terms and conditions of the special bonus for clarification. Bonus must be requested within 48 hours of deposit time. Free play “eligible sports” is the only action that counts towards rollover. If any combinations of free plays and/or cash wagers are placed on both sides of an event the wager amount will not count towards rollover and BetUS.com.pa reserves the right to cancel one or both of the wagers in such a situation. Casino General Terms & Conditions
Casino and Sportsbook bonuses are two separate wallets and are non-transferable between accounts. If an active casino bonus is available, you are more than welcome to play with it and have the possibility of releasing it into your cash balance. At that point you would be able to use those funds to wager on sports if you desire. All casino bonuses carry a two-time 30x playthrough requirement on the bonus and released amounts before a withdrawal can be requested, unless stated or advised otherwise for a specific promotion. The rollover multiplier may vary depending on the credit type. Any unused casino bonuses will be removed if a payout is requested. Bonuses may be removed at any moment, per Casino Management discretion. Recycled casino cash bonus winnings may not be utilized to complete casino bonus playthrough requirements. BetUS Casino has the authority to reclaim any winnings that seemed fit. Craps, roulette, Pai Gow poker and baccarat are not playable with bonus chips. Deposit bonuses expire 7 days after being credited. Once the player meets the required rollover, the remaining balance of the promotion bonus is released as cash into the player’s account up to the max cap restriction. Players need to claim all bonuses by contacting BetUS Support on the day of the promotion. BetUS will not issue bonuses retroactively. Bonuses are for recreational players only and require cash action in the casino before being eligible for a payout. As a standard, after payouts all casino deposit bonuses will include a three-time maximum release, until the payout amount has been covered. Casino is intended for recreational play. Management reserves the right to restrict casino access at their discretion. Casino play through action will only count in the BetUS Casino, Classic Casino, Nucleus and Betsoft Gaming. Live dealer casino action does not count. Action on Live Dealer Casino, pontoon, Craps, Roulette, or our daily promotional blackjack and poker tables will not count towards the rollover requirement. Casino deposit bonuses must be requested at the moment your deposit is verified to your BetUS account. Late casino deposit bonus requests will not be accepted. As per BetUS Casino Management, any players found utilizing the casino tournaments to to circumvent, winnings will be reprimanded from the casino tournament usage and disabled from its use. When a bonus is activated on the Nucleus Gaming platform, different games contribute differently towards a rollover’s completion; as follows: Slots: 100%. Draw Hi-Lo, Three Card Rummy: 20%. American and European Blackjack: 10%. Red Dog, Pontoon, Pai Gow, Super 7, Roulette and War: 5%.
GET50
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50% Sports Re-up Bonus
NO maximum deposit
PROMOCODE
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SPORTS RE-UP BONUS
Minimum deposit: $100
50% Sports Re-Up Bonus
10X Rollover on…
Read in full
GET50
Back to Promotions
RE-UP
50% Sports Re-up Bonus
NO maximum deposit
PROMOCODE
GET50
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
SPORTS RE-UP BONUS
Minimum deposit: $100
50% Sports Re-Up Bonus
10X Rollover on Sports
Deposit method: All
Use Promo code GET50
Extra 10% of Casino bonus comes with a 30X RO
LOYALTY TIER
Tier Members earn an Extra Loyalty Sports Bonus subject to a 5x rollover requirement. Your reward increases with your tier: Platinum – 5%, Diamond – 7.5%, and Black – 10%
General Terms and Conditions Apply
Sports General Terms & Conditions
Rollover is defined as the amount of cash action risked or won, depending on which is the lower amount on qualifying bet types and lines. Wagers will not count towards the rollover until grading is complete. Pushes and Cancelled Events do not count towards the rollover. Wagers placed using free play money will not qualify for or count towards rollover. Bonuses are non-transferable and offer no cash value. Only one bonus/free play per account/household or shared computer environments such as libraries and internet cafes. A bonus only gains cash value after the particular rollover requirements are met. Only the first $2,000 of any applicable wager will count towards rollover. Of the Risk/Win amounts, the lower of the two amounts is used when calculating rollover. For example, if you place two wagers:
Wager A: $220 to win $200
Wager B: $100 to win $140
The win amount from Wager A would be added to the risk amount from Wager B to give you a total of $300 towards your Rollover requirements. Recycling of funds is not permitted and will be considered abusing the bonus privilege. *Recycling of funds is when a withdrawal is made and a deposit is made immediately afterwards in order to capitalize on the reload bonus. Please note some special bonuses may have individual requirements. Please refer to the terms and conditions of the special bonus for clarification. Bonus must be requested within 48 hours of deposit time. Free play “eligible sports” is the only action that counts towards rollover. If any combinations of free plays and/or cash wagers are placed on both sides of an event the wager amount will not count towards rollover and BetUS.com.pa reserves the right to cancel one or both of the wagers in such a situation. Casino General Terms & Conditions
Casino and Sportsbook bonuses are two separate wallets and are non-transferable between accounts. If an active casino bonus is available, you are more than welcome to play with it and have the possibility of releasing it into your cash balance. At that point you would be able to use those funds to wager on sports if you desire. All casino bonuses carry a two-time 30x playthrough requirement on the bonus and released amounts before a withdrawal can be requested, unless stated or advised otherwise for a specific promotion. The rollover multiplier may vary depending on the credit type. Any unused casino bonuses will be removed if a payout is requested. Bonuses may be removed at any moment, per Casino Management discretion. Recycled casino cash bonus winnings may not be utilized to complete casino bonus playthrough requirements. BetUS Casino has the authority to reclaim any winnings that seemed fit. Craps, roulette, Pai Gow poker and baccarat are not playable with bonus chips. Deposit bonuses expire 7 days after being credited. Once the player meets the required rollover, the remaining balance of the promotion bonus is released as cash into the player’s account up to the max cap restriction. Players need to claim all bonuses by contacting BetUS Support on the day of the promotion. BetUS will not issue bonuses retroactively. Bonuses are for recreational players only and require cash action in the casino before being eligible for a payout. As a standard, after payouts all casino deposit bonuses will include a three-time maximum release, until the payout amount has been covered. Casino is intended for recreational play. Management reserves the right to restrict casino access at their discretion. Casino play through action will only count in the BetUS Casino, Classic Casino, Nucleus and Betsoft Gaming. Live dealer casino action does not count. Action on Live Dealer Casino, pontoon, Craps, Roulette, or our daily promotional blackjack and poker tables will not count towards the rollover requirement. Casino deposit bonuses must be requested at the moment your deposit is verified to your BetUS account. Late casino deposit bonus requests will not be accepted. As per BetUS Casino Management, any players found utilizing the casino tournaments to to circumvent, winnings will be reprimanded from the casino tournament usage and disabled from its use. When a bonus is activated on the Nucleus Gaming platform, different games contribute differently towards a rollover’s completion; as follows: Slots: 100%. Draw Hi-Lo, Three Card Rummy: 20%. American and European Blackjack: 10%. Red Dog, Pontoon, Pai Gow, Super 7, Roulette and War: 5%.
CRYP2X
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CRYPTO
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100% Crypto Re-up Bonus
On your next two crypto deposits
PROMOCODE
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1 (888) 512-3887
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EMAIL US
100% Re-up Bonus up to $1,500 on your next two deposits. Can…
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CRYP2X
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CRYPTO
RE-UP
100% Crypto Re-up Bonus
On your next two crypto deposits
PROMOCODE
CRYP2X
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
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100% Re-up Bonus up to $1,500 on your next two deposits. Can ONLY redeem this promotion if promo code JOIN200 or FIRST200 was used on your first crypto deposit. Minimum deposit: $100
100% Sportsbook Bonus – up to $1,500
14X Rollover on Sports
TO CLAIM – USE PROMO CODE: CRYP2X
General Terms and Conditions Apply
This bonus promotion only applies if first initial deposit was through Cryptocurrency. LEARN MORE ABOUT CRYPTOCURRENCY
Sports General Terms & Conditions
Rollover is defined as the amount of cash action risked or won, depending on which is the lower amount on qualifying bet types and lines. Wagers will not count towards the rollover until grading is complete. Pushes and Cancelled Events do not count towards the rollover. Wagers placed using free play money will not qualify for or count towards rollover. Bonuses are non-transferable and offer no cash value. Only one Bonus/free play per account/household or shared computer environments such as libraries and internet cafes. A bonus only gains cash value after the particular rollover requirements are met. Only the first $2,000 of any applicable wager will count towards rollover. Of the Risk/Win amounts, the lower of the two amounts is used when calculating rollover. For example if you place two wagers:
Wager A: $220 to win $200
Wager B: $100 to win $140
The win amount from Wager A would be added to the risk amount from Wager B to give you a total of $300 towards your Rollover requirements. Recycling of funds is not permitted and will be considered abusing the bonus privilege. *Recycling of funds is when a withdrawal is made and a deposit is made immediately afterwards in order to capitalize on the reload bonus. Please note some special bonuses may have individual requirements. Please refer to the terms and conditions of the special bonus for clarification. Bonus must be requested within 48 hours of deposit time. Free play “eligible sports” is the only action that counts towards rollover. If any combination of free plays and/or cash wagers are placed on both sides of an event the wager amount will not count towards rollover and BetUS.com.pa reserves the right to cancel one or both of the wagers in such a situation.
RU10CASH
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10% Cash Bonus + 20% Casino Bonus
Up to a $750
PROMOCODE
RU10CASH
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
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10% CASH Bonus + 20% Casino Bonus up to $750
Minimum deposit: $100
Maximum…
Read in full
RU10CASH
Back to Promotions
RE-UP
10% Cash Bonus + 20% Casino Bonus
Up to a $750
PROMOCODE
RU10CASH
Need help with this offer? We're here to help 24/7
1 (888) 512-3887
CHAT WITH US
EMAIL US
10% CASH Bonus + 20% Casino Bonus up to $750
Minimum deposit: $100
Maximum deposit: $2500
Can be redeemed on every deposit
Payout rules will apply
Three-time rollover will apply on 10% Cash Bonus
20% casino bonus will carry a 30-time playthrough in casino bonus and cash winnings released from casino bonus
Casino deposit bonus will expire 7 days after being credited
This promotion is not applicable with the 50% extra for crypto deposits
10% CASH Bonus + 20% Casino Bonus CANNOT be combined with any other bonus offers
TO CLAIM – USE PROMO CODE: RU10CASH to verify if you’re eligible
General Terms and Conditions Apply
Sports General Terms & Conditions
Rollover is defined as the amount of cash action risked or won, depending on which is the lower amount on qualifying bet types and lines. Wagers will not count towards the rollover until grading is complete. Pushes and Cancelled Events do not count towards the rollover. Wagers placed using free play money will not qualify for or count towards rollover. Bonuses are non-transferable and offer no cash value. Only one bonus/free play per account/household or shared computer environments such as libraries and internet cafes. A bonus only gains cash value after the particular rollover requirements are met. Only the first $2,000 of any applicable wager will count towards rollover. Of the Risk/Win amounts, the lower of the two amounts is used when calculating rollover. For example if you place two wagers:
Wager A: $220 to win $200
Wager B: $100 to win $140
The win amount from Wager A would be added to the risk amount from Wager B to give you a total of $300 towards your Rollover requirements. Recycling of funds is not permitted and will be considered abusing the bonus privilege. *Recycling of funds is when a withdrawal is made and a deposit is made immediately afterwards in order to capitalize on the reload bonus. Please note some special bonuses may have individual requirements. Please refer to the terms and conditions of the special bonus for clarification. Bonus must be requested within 48 hours of deposit time. Free play “eligible sports” is the only action that counts towards rollover. If any combinations of free plays and/or cash wagers are placed on both sides of an event the wager amount will not count towards rollover and BetUS.com.pa reserves the right to cancel one or both of the wagers in such a situation. Casino General Terms & Conditions
Casino and Sportsbook bonuses are two separate wallets and are non-transferable between accounts. If an active casino bonus is available, you are more than welcome to play with it and have the possibility of releasing it into your cash balance. At that point you would be able to use those funds to wager on sports if you desire. All casino bonuses carry a two-time 30x playthrough requirement on the bonus and released amounts before a withdrawal can be requested, unless stated or advised otherwise for a specific promotion. The rollover multiplier may vary depending on the credit type. Any unused casino bonuses will be removed if a payout is requested. Bonuses may be removed at any moment, per Casino Management discretion. Recycled casino cash bonus winnings may not be utilized to complete casino bonus playthrough requirements. BetUS Casino has the authority to reclaim any winnings that seemed fit. Craps, roulette, Pai Gow poker and baccarat are not playable with bonus chips. Deposit bonuses expire 7 days after being credited. Once the player meets the required rollover, the remaining balance of the promotion bonus is released as cash into the player’s account up to the max cap restriction. Players need to claim all bonuses by contacting BetUS Support on the day of the promotion. BetUS will not issue bonuses retroactively. Bonuses are for recreational players only and require cash action in the casino before being eligible for a payout. As a standard, after payouts all casino deposit bonuses will include a three-time maximum release, until the payout amount has been covered. Casino is intended for recreational play. Management reserves the right to restrict casino access at their discretion. Casino play through action will only count in the BetUS Casino, Classic Casino, Nucleus and Betsoft Gaming. Live dealer casino action does not count. Action on Live Dealer Casino, pontoon, Craps, Roulette, or our daily promotional blackjack and poker tables will not count towards the rollover requirement. Casino deposit bonuses must be requested at the moment your deposit is verified to your BetUS account. Late casino deposit bonus requests will not be accepted. As per BetUS Casino Management, any players found utilizing the casino tournaments to to circumvent, winnings will be reprimanded from the casino tournament usage and disabled from its use. When a bonus is activated on the Nucleus Gaming platform, different games contribute differently towards a rollover’s completion; as follows: Slots: 100%. Draw Hi-Lo, Three Card Rummy: 20%. American and European Blackjack: 10%. Red Dog, Pontoon, Pai Gow, Super 7, Roulette and War: 5%.
CASINO100
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100% Casino Re-up Bonus up to $2,000. 35X Rollover on Casino Games for…
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CASINO100
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RE-UP
100% Casino Re-up Bonus
Match Bonus up to $2,000
PROMOCODE
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100% Casino Re-up Bonus up to $2,000. 35X Rollover on Casino Games for Release and Cashout. Minimum deposit: $50
7-Day Expiry
TO CLAIM – USE PROMO CODE: CASINO100
General Terms and Conditions Apply
Casino General Terms & Conditions
Casino and sportsbook bonuses are two separate wallets and are non-transferable between accounts. If an active casino bonus is available, you are more than welcome to play with it and have the possibility of releasing it into your cash balance. At that point you would be able to use those funds to wager on sports if you desire. All casino bonuses carry a two-time 35x play-through requirement on the bonus and released amounts before a withdrawal can be requested, unless stated or advised otherwise for a specific promotion. The rollover multiplier may vary depending on the credit type. Any unused casino bonuses will be removed if a payout is requested. Bonuses may be removed at any moment, per Casino Management discretion. Recycled casino cash bous winnings may not be utilized to complete casino bonus playthrough requirements. BetUS Casino has the authority to reclaim any winnings that seemed fit. This promotion can be used to play Betsoft Gaming, Nucleus Gaming and Classic Casino games excluding Pai Gow Poker, Blackjack, Baccarat, Roulette and Craps. Live dealer games are not playable with bonus funds. Deposit bonuses expire 7 days after being credited. Once the player meets the required rollover, the remaining balance of the promotion bonus is released as cash into the player’s account up to the max cap restriction. Players need to claim all bonuses by contacting BetUS Support on the day of the promotion. BetUS will not issue bonuses retroactively. Bonuses are for recreational players only and require cash action in the casino before being eligible for a payout. As a standard, after payouts all casino deposit bonuses will include a three-time maximum release, until the payout amount has been covered. Casino is intended for recreational play. Management reserves the right to restrict casino access at their discretion. Casino play through action will only count in the BetUS Casino, Classic Casino, Nucleus and Betsoft Gaming. Live dealer casino action does not count. Action on Live Dealer Casino, and/or games that are not intended to be played with bonus funds will not count towards the rollover requirement. Casino deposit bonuses must be requested at the moment your deposit is verified to your BetUS account. Late casino deposit bonus requests will not be accepted. As per BetUS Casino Management, any players found utilizing the casino tournaments to to circumvent, winnings will be reprimanded from the casino tournament usage and disabled from its use. When a bonus is activated on the Nucleus Gaming platform, different games contribute differently towards a rollover’s completion; as follows: Slots: 100%. Draw Hi-Lo, Three Card Rummy: 20%. American and European Blackjack: 10%. Red Dog, Pontoon, Pai Gow, Super 7, Roulette and War: 5%.
RU20CASH
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CRYPTO
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20% Crypto Cash Bonus
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20% CASH Bonus up to $500 on your Crypto Deposit. In order to…
Terms
RU20CASH
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CRYPTO
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20% Crypto Cash Bonus
Up to $500 on your Crypto Deposit
PROMOCODE
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Need help with this offer? We're here to help 24/7
1 (888) 512-3887
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20% CASH Bonus up to $500 on your Crypto Deposit. In order to be eligible for the Offer, a qualifying real money deposit of $100 or more must be made into your account. Maximum deposit: $2,500
Payout rules will apply
Six times(6) rollover will apply on 20% Cash Bonus. 6X Rollover applies to both new and existing accounts. 20% CASH Bonus CANNOT be combined with any other bonus offers
You must opt-in to participate in the Offer – USE PROMO CODE: RU20CASH to verify if you’re eligible
General Terms and Conditions Apply
LEARN MORE ABOUT CRYPTOCURRENCY
Rollover is defined as the amount of cash action risked or won, depending on which is the lower amount on qualifying bet types and lines. Wagers will not count towards the rollover until grading is complete. Pushes and Cancelled Events do not count towards the rollover. Bonuses are non-transferable and offer no cash value. Only one Bonus per account/household or shared computer environments such as libraries and internet cafes. A bonus only gains cash value after the particular rollover requirements are met. Only the first $2,000 of any applicable wager will count towards rollover. Of the Risk/Win amounts, the lowest of the two amounts is used when calculating rollover. For example if you place two wagers:
Wager A: $220 to win $200
Wager B: $100 to win $140
The win amount from Wager A would be added to the risk amount from Wager B to give you a total of $300 towards your Rollover requirements. Recycling of funds is not permitted and will be considered abusing the bonus privilege. * Recycling of funds is when a withdrawal is made and a deposit is made immediately afterwards in order to capitalize on the reload bonus. Please note some special bonuses may have individual requirements. Please refer to the terms and conditions of the special bonus for clarification. Bonus must be requested within 48 hours of deposit time. If any combinations of free plays and/or cash wagers are placed on both sides of an event the wager amount will not count towards rollover and BetUS.com.pa reserves the right to cancel one or both of the wagers in such a situation.

Player Intelligence

2,904 records

What players report about BetUS Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

54% resolved, of those with a known outcome

Total reviews

2,889

Across all review sites

Player rating

3.67 / 5

Trustpilot 3.7 · AskGamblers 3.0 · Tribuna 4.3

GEO markets

Countries stated on 99% of records

BetUS Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BetUS Casino, the way Player Intelligence PRO computes it.

Since 2010, players have posted 15 complaints and 2,889 reviews about BetUS Casino on 6 sites. In the 12 months to November 4, 2026, they filed 5 complaints and posted 344 reviews. Reviews are down 84% on the 12 months before (2,178). The average review rating fell from 4.36 to 2.23 out of 5 year on year.

The problem players report most often is “Bonus winnings confiscated”: 15% of the 13 complaints with a labelled problem. Next come “Missing funds” (15%) and “Game malfunction” (15%). Complaints about “Bonus” make up 21% of those with a topic, against 21% across all brands.

Of the 13 complaints with a known outcome, 54% were resolved, against 59% across all brands. That puts BetUS Casino 1,523rd of 1,917 casinos with at least 10 such complaints.

Reviewers give BetUS Casino 3.83 out of 5 on average over 2,887 rated reviews, against 3.44 across all brands. 70% of the ratings are four or five stars, and 26% are one or two. The review sites’ own scores average 3.67 out of 5 across 3 sites. By that score, BetUS Casino ranks 1,371st of 4,286 rated casinos. Reviewers most often praise “Customer support” (973 reviews), “Withdrawals” (789 reviews) and “Games” (375 reviews). The most common criticism concerns “Withdrawals” (511 reviews), “Bonuses” (392 reviews) and “Customer support” (332 reviews).

The countries players state most often are United States (98%), Canada (0.8%) and Mexico (0.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BetUS Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201020122014201620182020202220242026

Complaints count

Period	Value
2010	1
2011	0
2012	0
2013	0
2014	1
2015	0
2016	1
2017	0
2018	0
2019	1
2020	1
2021	1
2022	0
2023	1
2024	0
2025	1
2026	4

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Bonus winnings confiscated15%2
Missing funds15%2
Game malfunction15%2
Account closed7.7%1
Wagering terms7.7%1
Self-exclusion7.7%1
Support conduct7.7%1
Wrong calculation7.7%1
Other problems15%2

Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

Bonus21%3
Payments & refunds21%3
Technical21%3
Withdrawal14%2
Account7.1%1
Responsible gambling7.1%1
Customer support7.1%1

Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

Resolved47%7
Unresolved40%6
Closed without an outcome13%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BetUS Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BetUS Casino against the market
Measure	BetUS Casino	All brands
Complaints resolved	54%	59%
Average review rating	3.83	3.44
Complaints per 100 reviews	0.5	26.4
Share of “Bonus” complaints	21%	21%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2,204

201220132014201520162017201820192020202120222023202420252026

Reviews count

Period	Value
2012	1
2013	0
2014	2
2015	0
2016	0
2017	0
2018	0
2019	0
2020	0
2021	2
2022	23
2023	61
2024	314
2025	2,204
2026	282

Block 07

Review stars

How the rated reviews split by star.

5 stars62%1,778
4 stars8.3%239
3 stars4.2%122
2 stars2.9%84
1 star23%664

Share of 2,887 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Customer support38%973
Withdrawals30%789
Games14%375
Sportsbook12%303
Website & app11%281
Deposits & payment methods9.4%243

Share of the 2,589 reviews that name at least one aspect.reviews

Criticised

Withdrawals20%511
Bonuses15%392
Customer support13%332
Trust & licence4.5%116
Fairness & RTP3.5%91
Account3.4%88

Share of the 2,589 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.17

1.9

2.09

4.35

2.23

2014201520162017201820192020202120222023202420252026

Rating history

Period	Value
2014	3
2015	0
2016	0
2017	0
2018	0
2019	0
2020	0
2021	3
2022	2.17
2023	1.9
2024	2.09
2025	4.35
2026	2.23

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United States98%2,807
Canada0.8%22
Mexico0.3%8
Brazil0.1%4
Bolivia0.1%2
Colombia0.1%2
Czechia0.1%2
Germany0.1%2
Dominican Republic0.1%2
United Kingdom0.1%2
Other countries0.8%22

Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	4	–	282	2.23
2025	1	–	2,204	4.35
2024	0	–	314	2.1
2023	1	–	61	1.9
2022	0	–	23	2.17
2021	1	–	2	–
2020	1	–	0	–
2019	1	–	0	–
2016	1	–	0	–
2014	1	–	2	–
2012	0	–	1	–
2010	1	–	0	–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	2,875	3.7 / 5
Tribuna	–	11	4.3 / 5
AskGamblers	2	3	3.0 / 5
Casinomeister	5	–	–
CasinoReviews	5	–	–
LCB	3	–	–

Block 13

Latest complaints and reviews

The newest records about BetUS Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewNov 5, 2026
1.0 of 5 stars
United States · Trustpilot
ReviewNov 4, 2026
1.0 of 5 stars
United States · Trustpilot
ComplaintSep 11, 2026
Missing funds
Unresolved
Casinomeister
ComplaintSep 11, 2026
Missing funds
Unresolved
Casinomeister
ComplaintAug 17, 2026
Payments & refunds
Unresolved
Casinomeister

18 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about BetUS Casino

Who owns BetUS Casino?

BetUS Casino is operated by Lunada N.V. and runs under the BetUS Affiliates affiliate programme.

Is BetUS Casino licensed?

Yes. BetUS Casino holds a licence from Curacao Gaming Control Board.

When was BetUS Casino founded?

BetUS Casino launched in 1994.

Which currencies does BetUS Casino accept?

Currencies listed for BetUS Casino: US dollars, Bitcoin, Bitcoin Cash, Litecoin, Ethereum. Its site is available in one language: English.

Which countries is BetUS Casino available in?

BetUS Casino is listed in 1 market: United States.

What bonuses and promotions does BetUS Casino run in Canada?

We read 12 live offers for Canada on the BetUS Casino site itself.

What do players say about BetUS Casino?

Players have filed 15 complaints and written 2,889 reviews about BetUS Casino. Players rate BetUS Casino 3.67 out of 5 on average across the 3 sites that publish one.

What do players complain about most at BetUS Casino?

“Bonus winnings confiscated” – 15% of the 13 complaints about BetUS Casino with a labelled problem. Followed by “Missing funds” (15%) and “Game malfunction” (15%).

Do players report withdrawal problems at BetUS Casino?

Withdrawals are the topic of 2 complaints about BetUS Casino: 14% of the 14 with a topic. The most common withdrawal problem is “Withdrawal limits” (50% of them).

Does BetUS Casino resolve player complaints?

54% of the 13 complaints about BetUS Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, BetUS Casino is 1,523rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BetUS Casino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 70% of the rated reviews give four or five stars, and 26% give one or two.

How many complaints has BetUS Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 5 complaints about BetUS Casino.

Where do BetUS Casino’s players come from?

The countries named most often in complaints and reviews about BetUS Casino are United States (98%), Canada (0.8%) and Mexico (0.3%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.