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BetStorm Casino

Player complaints and reviews about BetStorm Casino, plus its operator (BetStorm Affiliates), licences and welcome offers.

betstorm.com

About

BetStorm Casino belongs to the BetStorm Affiliates affiliate programme. The site launched in 2021. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 5 languages, including English, French, Portuguese, Spanish. 6 account currencies are listed, including British pounds sterling, Canadian dollars, Indian rupees, Japanese yen. We list 10 welcome offers.

BetStorm Casino is listed in 5 markets, among them Canada, United Kingdom, New Zealand and Japan. On the BetStorm Casino site for Netherlands, we found 5 promotions.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

100% up to £200 + 50 Free Spins at BetStorm Casino
Bonus
100%
Max bonus
£200
Free spins
50
Min deposit
£10
Wagering
10xb
Wagering applies to the bonus amount.
100% up to €100 + 20 Bonus Spins on Book of Dead Slot at BetStorm Casino
Bonus
100%
Max bonus
€100
Min deposit
€20
Wagering
50xb
Wagering applies to the bonus amount.
25% up to $500
Bonus
25%
Max bonus
$500
Min deposit
$20
Wagering
10x bonus
Wagering applies to the bonus amount.
25% up to €500
Bonus
25%
Max bonus
€500
Min deposit
€20
Wagering
50x bonus
Wagering applies to the bonus amount.
120 EXTRA SPINS on Super Miner - Diamond Frenzy
Free spins
120
Min deposit
$50
Wagering
50x
60 EXTRA SPINS on Super Miner - Diamond Frenzy
Free spins
60
Min deposit
€50
Wagering
10x
60 EXTRA SPINS on Wolf Fang - Ice & Fire
Free spins
60
Min deposit
€20
Wagering
50x
30 EXTRA SPINS on Super Wild Fruits - On Ice
Free spins
30
Min deposit
$10
Wagering
50x
30 EXTRA SPINS on Wolf Fang - Ice & Fire
Free spins
30
Min deposit
€20
Wagering
10x
15 EXTRA SPINS on Super Wild Fruits - On Ice
Free spins
15
Min deposit
$10
Wagering
10x

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

BET €10 GET A €40 FREE BET
MAKE YOUR FIRST DEPOSIT TODAY! WELCOME TO BETSTORM! YOUR WELCOME BONUS AWAITS... MAKE YOUR FIRST DEPOSIT TODAY OF €10 OR MORE TO GET YOUR €40 FREE BET! GET MY WELCOME BONUS NOW! Terms and Conditions:
The offer is valid from 01/01/2026 at 00:00 CET until…
Read in full
BET €10 GET A €40 FREE BET
MAKE YOUR FIRST DEPOSIT TODAY! WELCOME TO BETSTORM! YOUR WELCOME BONUS AWAITS... MAKE YOUR FIRST DEPOSIT TODAY OF €10 OR MORE TO GET YOUR €40 FREE BET! GET MY WELCOME BONUS NOW! Terms and Conditions:
The offer is valid from 01/01/2026 at 00:00 CET until 31/12/2026 at 23:59 CET. Players must make a minimum deposit of €10 and place bets to the value of €10 or more to get a €40 Free Bet. The free bet is a one-time stake of €40, with minimum odds of 1.5 and the stake is not returned. Once you made an eligible deposit, the bonus will be credited to your account as a ‘pending’ bonus. When you have accumulated the €10 of real bets, the bonus will automatically be activated and available for use. Bonus is redeemable once upon your first deposit. The bonus win generated from the free bet must be wagered 1 time before converting to real money. Bets must be settled in order to calculate toward the Wagering Requirement. Any bonus and winnings will expire 7 days after being credited from the date and time the Free Bet credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of €200) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. Any player can receive up to 1 (one) sport welcome bonus on the Progressplay Network. Withdrawal requests void all active/pending bonuses. In order to qualify for the bonus, the player must deposit using the sports cashier only. Bets made toward the wagering requirement to receive the bonus cannot be cashed out. If you have multiple open free bets, they must be used in the order it was credited to your account. Any player can receive up to 5 (five) free bet bonuses per month on their account. Free bets cannot be accumulated and must be used separately. Excluded Skrill and Neteller deposits. All active bonuses or pending bonuses and promotional offers, and any winnings generated through the wagering of either of the aforementioned, will be cancelled upon withdrawal request if any of the applicable conditions have not been met in full prior to withdrawal request being submitted. The promotion is subject to the BetStorm's Terms and Conditions. BetStorm reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies. A. General
The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. The Company operates online games in accordance with Malta Gaming Authority, License Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Gambling can be addictive. Play responsibly. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)
B. Definitions
€ - shall mean the currency with which You registered Your Account. "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site. "Bet" shall mean a bet placed by You on an Event. “Welcome Bonus” shall mean an offer which is available to a new player who makes first deposit on the site to which the offer applies. “Registration offer” - an offer which is available to a new player who has registered for the first time on the site to which the offer applies. "Company Network" shall mean all of the following Sites: the official list of the Sites regulated by the Malta Gaming Authority can be found here
"Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below. "Event" shall mean any event upon which a Bet is available on the Site. "Games" shall mean any of the games made available on the Site including Events. "Restricted Territories" shall mean the following countries: Austria, Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, The Netherlands, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time. "Services" shall mean the Company's Games and any other services and activities offered at the Site. "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below. "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company. "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors. “Fiat” A government-issued currency. “Cryptocurrency “ A digital currency. “PSP” A Payment service provider that allows to accept electronic payments. “Crypto Exchange” An exchange platform that allows customers to trade cryptocurrencies to Fiat money. “Crypto Wallet” A digital wallet which may be used to store, send and receive Cryptocurrencies
C. Subordination to the Terms and Conditions and the Binding Effect Thereof
By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions. D. Who is Entitled to Participate
You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity. You have not previously self-excluded from another account of the Company Network including without limitation the sites under the Malta Gaming Authority (list available here)
The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warr
BET €35 GET A €15 FREE BET
USE PROMO CODE 15FREE
ELEVATE YOUR GAME! Secure your €15 Free Bet! How to claim:
1. Deposit €35 or more using Promo Code 15FREE,
2. Bet €35 on any sporting event,
3. Get your €15 Free Bet! Terms and Conditions:
The offer is valid between 00:00 CET on…
Read in full
BET €35 GET A €15 FREE BET
USE PROMO CODE 15FREE
ELEVATE YOUR GAME! Secure your €15 Free Bet! How to claim:
1. Deposit €35 or more using Promo Code 15FREE,
2. Bet €35 on any sporting event,
3. Get your €15 Free Bet! Terms and Conditions:
The offer is valid between 00:00 CET on 01/08/2026 and 23:59 CET on 07/08/2026. Players must make a minimum deposit of €35 or more with code: 15FREE, and place bets to the value of €35 or more on any Sporting event to get a €15 Free Bet. Once you have opted in by depositing with code: 15FREE the bonus will be credited to your account as a ‘pending’ bonus. When you have accumulated the €35 of real bets, the bonus will automatically be activated and available for use. Offer is valid for Sports betting only. Bonus is redeemable up to one (1) times during the promotional period. Withdrawal requests void all active/pending bonuses. In order to qualify for the bonus, the player must deposit using the sports cashier only. Excluded Skrill and Neteller deposits. Free Bet Terms & Conditions:
The free bet is a one-time stake with minimum odds of 1.5 and the stake is not returned. The bonus win generated from the free bet must be wagered 1 time before converting to real money. Any bonus and winnings will expire 7 days after being credited from the date and time the Free Bet was credited to a player's account. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of €100). Bets must be settled in order to calculate toward the Wagering Requirement. Bets made toward the wagering requirement to receive the bonus cannot be cashed out. If you have multiple open free bets, they must be used in the order they were credited to your account. Any player can receive up to 5 (five) free bet bonuses per month on their account. Free bets cannot be accumulated and must be used separately. All active bonuses or pending bonuses and promotional offers, and any winnings generated through the wagering of either of the aforementioned, will be cancelled upon withdrawal request if any of the applicable conditions have not been met in full prior to withdrawal request being submitted. The promotion is subject to the BetStorm's Terms and Conditions. BetStorm reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies. A. General
The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. The Company operates online games in accordance with Malta Gaming Authority, License Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Gambling can be addictive. Play responsibly. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)
B. Definitions
€ - shall mean the currency with which You registered Your Account. "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site. "Bet" shall mean a bet placed by You on an Event. “Welcome Bonus” shall mean an offer which is available to a new player who makes first deposit on the site to which the offer applies. “Registration offer” - an offer which is available to a new player who has registered for the first time on the site to which the offer applies. "Company Network" shall mean all of the following Sites: the official list of the Sites regulated by the Malta Gaming Authority can be found here
"Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below. "Event" shall mean any event upon which a Bet is available on the Site. "Games" shall mean any of the games made available on the Site including Events. "Restricted Territories" shall mean the following countries: Austria, Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, The Netherlands, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time. "Services" shall mean the Company's Games and any other services and activities offered at the Site. "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below. "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company. "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors. “Fiat” A government-issued currency. “Cryptocurrency “ A digital currency. “PSP” A Payment service provider that allows to accept electronic payments. “Crypto Exchange” An exchange platform that allows customers to trade cryptocurrencies to Fiat money. “Crypto Wallet” A digital wallet which may be used to store, send and receive Cryptocurrencies
C. Subordination to the Terms and Conditions and the Binding Effect Thereof
By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions. D. Who is Entitled to Participate
You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity. You have not previously self-excluded from another account of the Company Network including without limitation the sites under the Malta Gaming Authority (list available here)
The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in it
WEEKEND SPORTS CASHBACK
USE PROMO CODE WCB
WEEKEND SPORTS CASHBACK! The weekend action is heating up! SECURE YOUR SPORTS CASHBACK! If your bets don’t go your way, we’ve got your back with 10% up to €500 back on deposit losses from weekend sports bets. Terms and Conditions:
The offer…
Read in full
WEEKEND SPORTS CASHBACK
USE PROMO CODE WCB
WEEKEND SPORTS CASHBACK! The weekend action is heating up! SECURE YOUR SPORTS CASHBACK! If your bets don’t go your way, we’ve got your back with 10% up to €500 back on deposit losses from weekend sports bets. Terms and Conditions:
The offer is valid from 01/08/2026 at 00:00 CET until 31/08/2026 at 23:59 CET. In order to qualify for cashback, players must make a deposit with promo code: WCB. Players must make a minimum deposit of €10. Only real money wagers on weekend sports bets are eligible for the promotion. Weekend Sports Cashback is valid for any sports bets placed on weekends only. Only settled bets will be considered for the cashback promotion. Only single bets will be considered for the cashback promotion (multiple or chain bets will be ignored). Cashback is calculated on all deposit losses which were made during the promotional period. All cashback will be awarded as a zero (0) wagering bonus. Players need to be eligible to receive bonuses. All bonus payments awarded will be rounded down to the nearest 2 units (2 decimals). Unless otherwise stated, cashback is maxed at €500. The cashback payment will be awarded within 7 days to the player’s Real Money Balance from where it can be withdrawn as cash or used for non-promotional play. Anyone who attempts to abuse the cashback system will have their privileges revoked. Players must be at least 18 years old. Offer is valid for sports betting only. Withdrawal requests void all active/pending bonuses. In order to qualify for the bonus, the player must deposit using the sports cashier only. Excludes Skrill and Neteller deposits. All active bonuses or pending bonuses and promotional offers, and any winnings generated through the wagering of either of the aforementioned, will be cancelled upon withdrawal request if any of the applicable conditions have not been met in full prior to withdrawal request being submitted. The promotion is subject to the BetStorm's Terms and Conditions. BetStorm reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies. A. General
The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. The Company operates online games in accordance with Malta Gaming Authority, License Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Gambling can be addictive. Play responsibly. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)
B. Definitions
€ - shall mean the currency with which You registered Your Account. "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site. "Bet" shall mean a bet placed by You on an Event. “Welcome Bonus” shall mean an offer which is available to a new player who makes first deposit on the site to which the offer applies. “Registration offer” - an offer which is available to a new player who has registered for the first time on the site to which the offer applies. "Company Network" shall mean all of the following Sites: the official list of the Sites regulated by the Malta Gaming Authority can be found here
"Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below. "Event" shall mean any event upon which a Bet is available on the Site. "Games" shall mean any of the games made available on the Site including Events. "Restricted Territories" shall mean the following countries: Austria, Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, The Netherlands, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time. "Services" shall mean the Company's Games and any other services and activities offered at the Site. "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below. "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company. "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors. “Fiat” A government-issued currency. “Cryptocurrency “ A digital currency. “PSP” A Payment service provider that allows to accept electronic payments. “Crypto Exchange” An exchange platform that allows customers to trade cryptocurrencies to Fiat money. “Crypto Wallet” A digital wallet which may be used to store, send and receive Cryptocurrencies
C. Subordination to the Terms and Conditions and the Binding Effect Thereof
By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions. D. Who is Entitled to Participate
You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity. You have not previously self-excluded from another account of the Company Network including without limitation the sites under the Malta Gaming Authority (list available here)
The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Si
UEFA CLUB QUALIFIERS CASHBACK
USE PROMO CODE EURO
The qualifiers action is heating up! SECURE YOUR FOOTBALL CASHBACK! If your bets don’t go your way, we’ve got your back with 10% up to €500 back on deposit losses from football bets. Terms and Conditions:
The offer is valid from 04/08/2026…
Read in full
UEFA CLUB QUALIFIERS CASHBACK
USE PROMO CODE EURO
The qualifiers action is heating up! SECURE YOUR FOOTBALL CASHBACK! If your bets don’t go your way, we’ve got your back with 10% up to €500 back on deposit losses from football bets. Terms and Conditions:
The offer is valid from 04/08/2026 at 00:00 CET until 27/08/2026 at 23:59 CET. In order to qualify for cashback, players must make a deposit with promo code: EURO. Players must make a minimum deposit of €10. Only real money wagers on football bets are eligible for the promotion. UEFA Club Qualifiers Cashback is valid for any football bets placed during the promotional period. Only settled bets will be considered for the cashback promotion. Only single bets will be considered for the cashback promotion (multiple or chain bets will be ignored). Cashback is calculated on all deposit losses which were made during the promotional period. All cashback will be awarded as a zero (0) wagering bonus. Players need to be eligible to receive bonuses. All bonus payments awarded will be rounded down to the nearest 2 units (2 decimals). Unless otherwise stated, cashback is maxed at €500. The cashback payment will be awarded within 7 days to the player’s Real Money Balance from where it can be withdrawn as cash or used for non-promotional play. Anyone who attempts to abuse the cashback system will have their privileges revoked. Players must be at least 18 years old. Offer is valid for sports betting only. Withdrawal requests void all active/pending bonuses. In order to qualify for the bonus, the player must deposit using the sports cashier only. Excludes Skrill and Neteller deposits. All active bonuses or pending bonuses and promotional offers, and any winnings generated through the wagering of either of the aforementioned, will be cancelled upon withdrawal request if any of the applicable conditions have not been met in full prior to withdrawal request being submitted. The promotion is subject to the BetStorm's Terms and Conditions. BetStorm reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies. A. General
The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. The Company operates online games in accordance with Malta Gaming Authority, License Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Gambling can be addictive. Play responsibly. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)
B. Definitions
€ - shall mean the currency with which You registered Your Account. "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site. "Bet" shall mean a bet placed by You on an Event. “Welcome Bonus” shall mean an offer which is available to a new player who makes first deposit on the site to which the offer applies. “Registration offer” - an offer which is available to a new player who has registered for the first time on the site to which the offer applies. "Company Network" shall mean all of the following Sites: the official list of the Sites regulated by the Malta Gaming Authority can be found here
"Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below. "Event" shall mean any event upon which a Bet is available on the Site. "Games" shall mean any of the games made available on the Site including Events. "Restricted Territories" shall mean the following countries: Austria, Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, The Netherlands, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time. "Services" shall mean the Company's Games and any other services and activities offered at the Site. "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below. "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company. "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors. “Fiat” A government-issued currency. “Cryptocurrency “ A digital currency. “PSP” A Payment service provider that allows to accept electronic payments. “Crypto Exchange” An exchange platform that allows customers to trade cryptocurrencies to Fiat money. “Crypto Wallet” A digital wallet which may be used to store, send and receive Cryptocurrencies
C. Subordination to the Terms and Conditions and the Binding Effect Thereof
By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions. D. Who is Entitled to Participate
You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity. You have not previously self-excluded from another account of the Company Network including without limitation the sites under the Malta Gaming Authority (list available here)
The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site
UEFA SUPER CUP BET & GET
USE PROMO CODE UEFA
DEPOSIT, PLACE YOUR BETS, AND GET A €10 FREE BET FOR PSG VS. ASTON VILLA! FOLLOW THE STEPS BELOW TO CLAIM YOUR FREE BET. How to Bet & Get:
Deposit €30 or more with code: UEFA
Bet €20 or more on any sports event
Get a €10 Free Bet to use…
Read in full
UEFA SUPER CUP BET & GET
USE PROMO CODE UEFA
DEPOSIT, PLACE YOUR BETS, AND GET A €10 FREE BET FOR PSG VS. ASTON VILLA! FOLLOW THE STEPS BELOW TO CLAIM YOUR FREE BET. How to Bet & Get:
Deposit €30 or more with code: UEFA
Bet €20 or more on any sports event
Get a €10 Free Bet to use specifically on PSG Vs. Aston Villa only. Terms and Conditions:
The offer is valid from 07/08/2026 at 00:00 CET until 12/08/2026 at 23:59 CET. Players must make a minimum deposit of €30 or more with code: UEFA, and place bets to the value of €20 or more on any sports event during the promotional period to receive a €10 Free Bet. The €10 Free Bet can only be used on PSG Vs. Aston Villa match. Once you have opted in by depositing with code: UEFA, the bonus will be credited to your account as a ‘pending’ bonus. When you have accumulated €20 in real bets, the bonus will automatically be activated and available for use. Offer is valid for sports betting only. The offer is redeemable once only per player during the promotional period. Withdrawal requests void all active/pending bonuses. In order to qualify for the bonus, the player must deposit using the sports cashier only. Free Bet Terms & Conditions:
The free bet is a one-time stake with minimum odds of 1.5 and the stake is not returned. The bonus win generated from the free bet must be wagered 1 time before converting to real money. Any bonus and winnings will expire 7 days after being credited from the date and time the Free Bet was credited to a player's account. Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of €200). Bets must be settled in order to calculate toward the Wagering Requirement. Bets made toward the wagering requirement to receive the bonus cannot be cashed out. If you have multiple open free bets, they must be used in the order they were credited to your account. Any player can receive up to 5 (five) free bet bonuses per month on their account. Free bets cannot be accumulated and must be used separately. All active bonuses or pending bonuses and promotional offers, and any winnings generated through the wagering of either of the aforementioned, will be cancelled upon withdrawal request if any of the applicable conditions have not been met in full prior to withdrawal request being submitted. The promotion is subject to the BetStorm's Terms and Conditions. BetStorm reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us. These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies. A. General
The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. The Company operates online games in accordance with Malta Gaming Authority, License Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Gambling can be addictive. Play responsibly. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)
B. Definitions
€ - shall mean the currency with which You registered Your Account. "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site. "Bet" shall mean a bet placed by You on an Event. “Welcome Bonus” shall mean an offer which is available to a new player who makes first deposit on the site to which the offer applies. “Registration offer” - an offer which is available to a new player who has registered for the first time on the site to which the offer applies. "Company Network" shall mean all of the following Sites: the official list of the Sites regulated by the Malta Gaming Authority can be found here
"Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below. "Event" shall mean any event upon which a Bet is available on the Site. "Games" shall mean any of the games made available on the Site including Events. "Restricted Territories" shall mean the following countries: Austria, Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, The Netherlands, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time. "Services" shall mean the Company's Games and any other services and activities offered at the Site. "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below. "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company. "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors. “Fiat” A government-issued currency. “Cryptocurrency “ A digital currency. “PSP” A Payment service provider that allows to accept electronic payments. “Crypto Exchange” An exchange platform that allows customers to trade cryptocurrencies to Fiat money. “Crypto Wallet” A digital wallet which may be used to store, send and receive Cryptocurrencies
C. Subordination to the Terms and Conditions and the Binding Effect Thereof
By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions. D. Who is Entitled to Participate
You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity. You have not previously self-excluded from another account of the Company Network including without limitation the sites under the Malta Gaming Authority (list available here)
The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Service

Player Intelligence

77 records

What players report about BetStorm Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

33% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.6 / 5

Trustpilot 1.7 · AskGamblers 3.5

GEO markets

Countries stated on 95% of records

BetStorm Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BetStorm Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 6 complaints and 71 reviews about BetStorm Casino on 3 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 6 reviews.

Reviewers give BetStorm Casino 1.41 out of 5 on average over 71 rated reviews, against 3.44 across all brands. 11% of the ratings are four or five stars, and 89% are one or two. The review sites’ own scores average 2.6 out of 5 across 2 sites. By that score, BetStorm Casino ranks 3,018th of 4,286 rated casinos. Reviewers most often praise “Customer support” (5 reviews) and “Withdrawals” (5 reviews). The most common criticism concerns “Withdrawals” (37 reviews), “Customer support” (23 reviews) and “Bonuses” (22 reviews).

The countries players state most often are United Kingdom (97%), Finland (1.4%) and United States (1.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BetStorm Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20222023202420252026

Complaints count

Period	Value
2022	1
2023	1
2024	0
2025	3
2026	1

Block 02

Complaint categories

Withdrawal83%5
Bonus17%1

Share of complaints by category.complaints

Block 03

Complaint status

Unresolved67%4
Resolved33%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20222023202420252026

Reviews count

Period	Value
2022	34
2023	23
2024	5
2025	3
2026	6

Block 05

Review stars

How the rated reviews split by star.

5 stars8.5%6
4 stars2.8%2
1 star89%63

Share of 71 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Customer support7.4%5
Withdrawals7.4%5
Bonuses4.4%3
Deposits & payment methods2.9%2
Website & app2.9%2
Games1.5%1

Share of the 68 reviews that name at least one aspect.reviews

Criticised

Withdrawals54%37
Customer support34%23
Bonuses32%22
KYC / verification28%19
Trust & licence26%18
Account10%7

Share of the 68 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.43

1.46

1.67

20222023202420252026

Rating history

Period	Value
2022	1.43
2023	1.46
2024	1
2025	1
2026	1.67

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom97%71
Finland1.4%1
United States1.4%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	1	–	6	–
2025	3	–	3	–
2024	0	–	5	–
2023	1	–	23	1.46
2022	1	–	34	1.43

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	69	1.7 / 5
AskGamblers	2	2	3.5 / 5
Casino Guru	4	–	–

Block 11

Latest complaints and reviews

The newest records about BetStorm Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 4, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintAug 26, 2026
Withdrawal delay
Unresolved
United Kingdom · Casino Guru
ReviewJul 25, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintAug 5, 2025
Withdrawal delay
Resolved
United Kingdom · Casino Guru
ComplaintApr 10, 2025
Withdrawal delay
Unresolved
Finland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about BetStorm Casino

Who owns BetStorm Casino?

BetStorm Casino is operated by ProgressPlay Limited and runs under the BetStorm Affiliates affiliate programme.

Is BetStorm Casino licensed?

Yes. BetStorm Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was BetStorm Casino founded?

BetStorm Casino launched in 2021.

Which currencies does BetStorm Casino accept?

Currencies listed for BetStorm Casino: British pounds sterling, Canadian dollars, Indian rupees, Japanese yen, New Zealand dollars, US dollars. Its site is available in 5 languages: English, French, Portuguese, Spanish and 1 more.

What welcome bonuses does BetStorm Casino offer?

10 welcome offers are listed for BetStorm Casino. The first on the list is “100% up to £200 + 50 Free Spins at BetStorm Casino”, with a 10× wagering requirement.

Which countries is BetStorm Casino available in?

BetStorm Casino is listed in 5 markets: Canada, India, Japan, New Zealand, United Kingdom.

What bonuses and promotions does BetStorm Casino run in Netherlands?

We read 5 live offers for Netherlands on the BetStorm Casino site itself.

What do players say about BetStorm Casino?

Players have filed 6 complaints and written 71 reviews about BetStorm Casino. Players rate BetStorm Casino 2.6 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about BetStorm Casino?

Praised most: “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 11% of the rated reviews give four or five stars, and 89% give one or two.

How many complaints has BetStorm Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about BetStorm Casino.

Where do BetStorm Casino’s players come from?

The countries named most often in complaints and reviews about BetStorm Casino are United Kingdom (97%), Finland (1.4%) and United States (1.4%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.