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Hubio

Hubio

Hubio combines player support and behavioural engagement for iGaming operators. Its assistant answers player questions, while contextual cards help with failed deposits, unfinished verification, withdrawals and returning players.

General information

Website
hubio.pro
Contacts
Telegram: @v_work_bet
Category
Services
Problems it solves
  • Players abandoning failed deposits or unfinished verification
  • Repeated withdrawal questions and support tickets
  • Retention campaigns without a measured control group

Tools

  • AI support assistant

    Answers using player context and the brand's own documents, with escalation to a human.

  • Behavioural engagement cards

    Contextual help and reactivation cards triggered by deposit, verification, withdrawal and inactivity events.

  • Rewards hub

    Cases, card collections, a coin store, missions and seasons.

  • Control-group reporting

    Measures campaign effects against eligible players who receive no card.

  • Responsible gaming gates

    Consent, self-exclusion and safer-gambling checks restrict engagement messages.

AI

Uses AI

The support assistant uses player context and the operator's knowledge base to answer questions and hand conversations to staff.

About

Hubio is a player support and engagement platform for online casino operators. A website widget connects assistance with contextual interventions, human escalation and campaign measurement.