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Casino profile

VivatBet Casino

Player complaints and reviews about VivatBet Casino, plus its operator (Vivatbet Partners), licences and welcome offers.

vivatbet.ee
vivatbet.ee
Capture of the VivatBet Casino website

Profile

Website
vivatbet.ee
Established
2023
Operator
Vivatbet Partnersaffiliate programme
Company
P.H. Primary OÜ
Licences
Languages
  • Estonian
  • Finnish
  • Russian
  • English
Currencies
  • Euros

About

VivatBet Casino belongs to the Vivatbet Partners affiliate programme. The site launched in 2023. It holds a licence from Estonian Tax and Customs Board. The interface is available in 4 languages: Estonian, Finnish, Russian, English. One account currency is listed: Euros. We list 7 welcome offers.

VivatBet Casino is listed in 2 markets: Finland and Estonia.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

205 records

What players report about VivatBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

6

83% resolved, of those with a known outcome

Total reviews

199

Across all review sites

Player rating

3.7 / 5

Trustpilot 3.0 · AskGamblers 4.4

GEO markets

14

Countries stated on 84% of records

VivatBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about VivatBet Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 6 complaints and 199 reviews about VivatBet Casino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 158 reviews. Reviews are up 365% on the 12 months before (34). The average review rating rose from 2.74 to 3.36 out of 5 year on year.

Reviewers give VivatBet Casino 3.28 out of 5 on average over 199 rated reviews, against 3.44 across all brands. 57% of the ratings are four or five stars, and 36% are one or two. The review sites’ own scores average 3.7 out of 5 across 2 sites. By that score, VivatBet Casino ranks 1,242nd of 4,286 rated casinos. Reviewers most often praise “Website & app” (40 reviews), “Customer support” (40 reviews) and “Withdrawals” (37 reviews). The most common criticism concerns “Customer support” (52 reviews), “Withdrawals” (42 reviews) and “Bonuses” (37 reviews).

The countries players state most often are Ireland (65%), Finland (12%) and Estonia (9.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about VivatBet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the smooth operation of the app and the intuitive interface, which makes betting and gaming enjoyable. Many also highlight the variety of betting options and the promptness of bonuses, particularly during major events like the World Cup.

Users express frustration over unclear bonus terms and conditions, particularly regarding capped winnings, which they feel leads to unfair practices. Additionally, there are complaints about slow withdrawal times and issues with customer support responsiveness, which detracts from the overall experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint categories

  • Bonus50%3
  • KYC / verification17%1
  • Responsible gambling17%1
  • Withdrawal17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved83%5
  • Unresolved17%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars46%92
  • 4 stars11%21
  • 3 stars7%14
  • 2 stars0.5%1
  • 1 star36%71
Share of 199 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app21%40
  • Customer support21%40
  • Withdrawals20%37
  • Bonuses14%26
  • Sportsbook13%25
  • Games12%22
Share of the 189 reviews that name at least one aspect.reviews

Criticised

  • Customer support28%52
  • Withdrawals22%42
  • Bonuses20%37
  • Trust & licence16%30
  • KYC / verification14%26
  • Website & app12%22
Share of the 189 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Ireland65%113
  • Finland12%20
  • Estonia9.8%17
  • Belgium2.9%5
  • United Kingdom2.9%5
  • Serbia1.7%3
  • Spain1.2%2
  • France1.2%2
  • Albania0.6%1
  • Ethiopia0.6%1
  • Other countries2.3%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1413.37
20255–482.95
20240–10–
20231–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1613.0 / 5
AskGamblers–304.4 / 5
Casino Guru45–
latestcasinobonuses.bet–3–
Casinomeister2––

Block 11

Latest complaints and reviews

The newest records about VivatBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Ireland · Trustpilot

  • Review

    1.0 of 5 stars

    Finland · Trustpilot

  • Complaint

    Wagering terms

    Resolved

    Casinomeister

  • Complaint

    Withdrawal refused

    Resolved

    Ireland · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

    Casinomeister

19 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about VivatBet Casino

Who owns VivatBet Casino?

VivatBet Casino is operated by P.H. Primary OÜ and runs under the Vivatbet Partners affiliate programme.

Is VivatBet Casino licensed?

Yes. VivatBet Casino holds a licence from Estonian Tax and Customs Board.

When was VivatBet Casino founded?

VivatBet Casino launched in 2023.

Which currencies does VivatBet Casino accept?

The one currency listed for VivatBet Casino is Euros. Its site is available in 4 languages: Estonian, Finnish, Russian, English.

What welcome bonuses does VivatBet Casino offer?

7 welcome offers are listed for VivatBet Casino. The first on the list is “100% up to €100”, with a 30× wagering requirement.

Which countries is VivatBet Casino available in?

VivatBet Casino is listed in 2 markets: Estonia, Finland.

What do players say about VivatBet Casino?

Players have filed 6 complaints and written 199 reviews about VivatBet Casino. Players rate VivatBet Casino 3.7 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about VivatBet Casino?

Praised most: “Website & app”, “Customer support” and “Withdrawals”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 57% of the rated reviews give four or five stars, and 36% give one or two.

How many complaints has VivatBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about VivatBet Casino.

Where do VivatBet Casino’s players come from?

The countries named most often in complaints and reviews about VivatBet Casino are Ireland (65%), Finland (12%) and Estonia (9.8%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with VivatBet Casino, and ones players rate about the same.