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Casino profile

Viu-viu Casino

Player complaints and reviews about Viu-viu Casino, plus its operator (Innovex Tech Holdings Limited), licences and welcome offers.

viu-viu.com
viu-viu.com
Capture of the Viu-viu Casino website

Profile

Website
viu-viu.com
Established
2025
Operator
Innovex Tech Holdings Limitedaffiliate programme
Company
Innovex Tech Holdings Limited
Licences
Languages
  • English
  • Greek
Currencies
  • Euros
  • ADA
  • Bitcoin Cash
  • Binance Coin
  • Bitcoin
  • Dogecoin
  • Ethereum
  • Litecoin
  • Solana
  • TRON
  • USD Coin
  • Tether
  • Ripple

About

Viu-viu Casino belongs to the Innovex Tech Holdings Limited affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 2 languages: English, Greek. 13 account currencies are listed, including Euros, ADA, Bitcoin Cash, Binance Coin. We list 11 welcome offers.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

161 records

What players report about Viu-viu Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

14

82% resolved, of those with a known outcome

Total reviews

147

Across all review sites

Player rating

3.1 / 5

Trustpilot 3.1

GEO markets

12

Countries stated on 99% of records

Viu-viu Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Viu-viu Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 14 complaints and 147 reviews about Viu-viu Casino on 3 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 72 reviews. Reviews are down 4% on the 12 months before (75). The average review rating fell from 3.32 to 3.15 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 31% of the 13 complaints with a labelled problem. Next come “Account blocked” (15%) and “Self-exclusion” (15%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Viu-viu Casino 741st of 1,917 casinos with at least 10 such complaints.

Reviewers give Viu-viu Casino 3.24 out of 5 on average over 147 rated reviews, against 3.44 across all brands. 55% of the ratings are four or five stars, and 43% are one or two. The review sites’ own scores average 3.1 out of 5 on one site. By that score, Viu-viu Casino ranks 2,295th of 4,286 rated casinos. Reviewers most often praise “Customer support” (32 reviews), “Games” (19 reviews) and “Bonuses” (9 reviews). The most common criticism concerns “Withdrawals” (45 reviews), “Trust & licence” (32 reviews) and “Customer support” (31 reviews).

The countries players state most often are Netherlands (91%), Germany (1.9%) and Belarus (1.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Viu-viu Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay31%4
  • Account blocked15%2
  • Self-exclusion15%2
  • Withdrawal refused15%2
  • Bonus winnings confiscated7.7%1
  • Wagering terms7.7%1
  • Documents rejected or requested again7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal46%6
  • Account15%2
  • Bonus15%2
  • Responsible gambling15%2
  • KYC / verification7.7%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved64%9
  • Closed without an outcome14%2
  • Unresolved14%2
  • Open7.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Viu-viu Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Viu-viu Casino against the market
MeasureViu-viu CasinoAll brands
Complaints resolved82%59%
Average review rating3.243.44
Complaints per 100 reviews9.526.4
Share of “Withdrawal” complaints46%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars50%73
  • 4 stars5.4%8
  • 3 stars2%3
  • 2 stars4.8%7
  • 1 star38%56
Share of 147 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support28%32
  • Games17%19
  • Bonuses7.9%9
  • Withdrawals7.9%9
  • Trust & licence6.1%7
  • Deposits & payment methods2.6%3
Share of the 114 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals39%45
  • Trust & licence28%32
  • Customer support27%31
  • Bonuses9.6%11
  • Fairness & RTP9.6%11
  • Account8.8%10
Share of the 114 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands91%144
  • Germany1.9%3
  • Belarus1.3%2
  • El Salvador1.3%2
  • Austria0.6%1
  • Belgium0.6%1
  • Brazil0.6%1
  • Canada0.6%1
  • Chile0.6%1
  • Curaçao0.6%1
  • Other countries1.3%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–321.72
20256–1153.66

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1453.1 / 5
Casino Guru122–
LCB2––

Block 13

Latest complaints and reviews

The newest records about Viu-viu Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Open

    Netherlands · Casino Guru

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    2.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal refused

    Unresolved

    Belarus · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Viu-viu Casino

Who owns Viu-viu Casino?

Viu-viu Casino is operated by Innovex Tech Holdings Limited and runs under the Innovex Tech Holdings Limited affiliate programme.

Is Viu-viu Casino licensed?

Yes. Viu-viu Casino holds a licence from Anjouan Gaming Board.

When was Viu-viu Casino founded?

Viu-viu Casino launched in 2025.

Which currencies does Viu-viu Casino accept?

Currencies listed for Viu-viu Casino: Euros, ADA, Bitcoin Cash, Binance Coin, Bitcoin, Dogecoin, Ethereum, Litecoin and 5 more. Its site is available in 2 languages: English, Greek.

What welcome bonuses does Viu-viu Casino offer?

11 welcome offers are listed for Viu-viu Casino. The first on the list is “111% up to €1,000”, with a 40× wagering requirement.

What do players say about Viu-viu Casino?

Players have filed 14 complaints and written 147 reviews about Viu-viu Casino. Players rate Viu-viu Casino 3.1 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Viu-viu Casino?

“Withdrawal delay” – 31% of the 13 complaints about Viu-viu Casino with a labelled problem. Followed by “Account blocked” (15%) and “Self-exclusion” (15%).

Do players report withdrawal problems at Viu-viu Casino?

Withdrawals are the topic of 6 complaints about Viu-viu Casino: 46% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).

Does Viu-viu Casino resolve player complaints?

82% of the 11 complaints about Viu-viu Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Viu-viu Casino is 741st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Viu-viu Casino?

Praised most: “Customer support”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 55% of the rated reviews give four or five stars, and 43% give one or two.

How many complaints has Viu-viu Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 6 complaints about Viu-viu Casino.

Where do Viu-viu Casino’s players come from?

The countries named most often in complaints and reviews about Viu-viu Casino are Netherlands (91%), Germany (1.9%) and Belarus (1.3%).

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