100% up to €500 and 100 extra spins
- Bonus
- 100%
- Max bonus
- €500
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 20x bonus + deposit
- Max bet
- €5
Wagering applies to deposit plus bonus.
Casino profile
Ruby Vegas Casino
Player complaints and reviews about Ruby Vegas Casino, plus its operator (Ruby Vegas Affiliates), licences and welcome offers.
Closedrubyvegas.com
rubyvegas.com
Profile
- Website
- rubyvegas.com
- Established
- 2022
- Operator
- Ruby Vegas Affiliatesaffiliate programme
- Company
- Mountberg B.V.
- Licences
- Languages
- English
- French
- German
- Currencies
- Euros
- Canadian dollars
- US dollars
- Indian rupees
About
Ruby Vegas Casino belongs to the Ruby Vegas Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, French, German. 4 account currencies are listed: Euros, Canadian dollars, US dollars, Indian rupees. We list 4 welcome offers.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €500 and 100 extra spins
- Bonus
- 100%
- Max bonus
- €500
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 20x bonus + deposit
- Max bet
- €5
Wagering applies to deposit plus bonus.
100% up to €1,000
- Bonus
- 100%
- Max bonus
- €1,000
- Min deposit
- €20
- Wagering
- 20x bonus + deposit
- Max bet
- €5
Wagering applies to deposit plus bonus.
100 EXTRA SPINS on Big Bass Bonanza
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 10x
- Max bet
- €5
Player Intelligence
31 records
What players report about Ruby Vegas Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
15
73% resolved, of those with a known outcome
Total reviews
16
Across all review sites
Player rating
4.0 / 5
Tribuna 4.0
GEO markets
7
Countries stated on 52% of records
Ruby Vegas Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Ruby Vegas Casino, the way Player Intelligence PRO computes it.
Since 2022, players have posted 15 complaints and 16 reviews about Ruby Vegas Casino on 4 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 9 reviews.
The problem players report most often is “Game malfunction”: 21% of the 14 complaints with a labelled problem. Next come “Withdrawal delay” (21%) and “Bonus winnings confiscated” (14%). Complaints about “Withdrawal” make up 33% of those with a topic, against 29% across all brands.
Of the 15 complaints with a known outcome, 73% were resolved, against 59% across all brands. That puts Ruby Vegas Casino 1,063rd of 1,917 casinos with at least 10 such complaints.
The review sites’ own scores average 4.0 out of 5 on one site. By that score, Ruby Vegas Casino ranks 758th of 4,286 rated casinos.
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Ruby Vegas Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
6
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 6 |
| 2023 | 5 |
| 2024 | 0 |
| 2025 | 3 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Game malfunction21%3
- Withdrawal delay21%3
- Bonus winnings confiscated14%2
- Account closed7.1%1
- Deposit not credited7.1%1
- Verification delay7.1%1
- Documents rejected or requested again7.1%1
- Gambling limits7.1%1
- Other problems7.1%1
Block 03
Complaint categories
- Withdrawal33%5
- Technical20%3
- Bonus13%2
- KYC / verification13%2
- Account6.7%1
- Deposit6.7%1
- Responsible gambling6.7%1
Block 04
Complaint status
- Resolved73%11
- Unresolved27%4
Block 05
Ruby Vegas Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Ruby Vegas Casino | All brands |
|---|---|---|
| Complaints resolved | 73% | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | – | 26.4 |
| Share of “Withdrawal” complaints | 33% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
9
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 3 |
| 2026 | 9 |
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
2
1
3.67
2.67
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 3.67 |
| 2026 | 2.67 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany50%8
- France19%3
- Austria6.3%1
- Belgium6.3%1
- Switzerland6.3%1
- Malta6.3%1
- New Zealand6.3%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 9 | – |
| 2025 | 3 | – | 3 | – |
| 2024 | 0 | – | 1 | – |
| 2023 | 5 | – | 1 | – |
| 2022 | 6 | – | 2 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 12 | 4 | – |
| Tribuna | – | 12 | 4.0 / 5 |
| CasinoReviews | 2 | – | – |
| AskGamblers | 1 | – | – |
Block 11
Latest complaints and reviews
The newest records about Ruby Vegas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
2.0 of 5 stars
- Complaint
Account closed
ResolvedNew Zealand · Casino Guru
- Complaint
Game malfunction
Unresolved - Complaint
Game malfunction
ResolvedBelgium · Casino Guru
2 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Tribuna.
Questions about Ruby Vegas Casino
Who owns Ruby Vegas Casino?
Ruby Vegas Casino is operated by Mountberg B.V. and runs under the Ruby Vegas Affiliates affiliate programme.
Is Ruby Vegas Casino licensed?
Yes. Ruby Vegas Casino holds a licence from Curacao Gaming Control Board.
When was Ruby Vegas Casino founded?
Ruby Vegas Casino launched in 2022. The site has since closed; its profile is kept for reference.
Which currencies does Ruby Vegas Casino accept?
Currencies listed for Ruby Vegas Casino: Euros, Canadian dollars, US dollars, Indian rupees. Its site is available in 3 languages: English, French, German.
What welcome bonuses does Ruby Vegas Casino offer?
4 welcome offers are listed for Ruby Vegas Casino. The first on the list is “100% up to €500 and 100 extra spins”, with a 20× wagering requirement.
What do players say about Ruby Vegas Casino?
Players have filed 15 complaints and written 16 reviews about Ruby Vegas Casino. Players rate Ruby Vegas Casino 4.0 out of 5 on average on the 1 site that publishes a rating.
What do players complain about most at Ruby Vegas Casino?
“Game malfunction” – 21% of the 14 complaints about Ruby Vegas Casino with a labelled problem. Followed by “Withdrawal delay” (21%) and “Bonus winnings confiscated” (14%).
Do players report withdrawal problems at Ruby Vegas Casino?
Withdrawals are the topic of 5 complaints about Ruby Vegas Casino: 33% of the 15 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them).
Does Ruby Vegas Casino resolve player complaints?
73% of the 15 complaints about Ruby Vegas Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Ruby Vegas Casino is 1,063rd. Open complaints and complaints closed without an outcome are left out.
How many complaints has Ruby Vegas Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 3 complaints about Ruby Vegas Casino.
Similar casinos
Casinos that share a market, a licence or an operator with Ruby Vegas Casino, and ones players rate about the same.
Other casinos licensed by Curacao Gaming Control Board
Rated alike by players
Casinos whose player rating is closest to that of Ruby Vegas Casino.
