200% up to €300 at Palm Casino
- Bonus
- 200%
- Max bonus
- €300
- Min deposit
- €50
- Wagering
- 30xb
Wagering applies to the bonus amount.
Casino profile
Palm Casino
Player complaints and reviews about Palm Casino, plus its operator (Shark Partners), licences and welcome offers.
Closedpalm.casino
palm.casino
Profile
- Website
- palm.casino
- Established
- 2023
- Operator
- Shark Partnersaffiliate programme
- Company
- Non Videri B.V.
- Licences
- Languages
- English
- Norwegian
- German
- Spanish
- French
- Italian
- Polish
- Dutch
- Finnish
- Danish
- Portuguese
- Currencies
- Euros
- Bitcoin
- Tether
- Litecoin
- Ethereum
About
Palm Casino belongs to the Shark Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, Norwegian, German, Spanish. 5 account currencies are listed, including Euros, Bitcoin, Tether, Litecoin. We list 5 welcome offers.
Welcome bonuses
5 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €1,500
- Bonus
- 100%
- Max bonus
- €1,500
- Min deposit
- €25
- Wagering
- 30x bonus + deposit
Wagering applies to deposit plus bonus.
100% up to €5,000
- Bonus
- 100%
- Max bonus
- €5,000
- Min deposit
- €25
- Wagering
- 30x bonus + deposit
Wagering applies to deposit plus bonus.
75% up to €1,200
- Bonus
- 75%
- Max bonus
- €1,200
- Min deposit
- €25
- Wagering
- 30x bonus + deposit
Wagering applies to deposit plus bonus.
50% up to €2,000
- Bonus
- 50%
- Max bonus
- €2,000
- Min deposit
- €25
- Wagering
- 30x bonus + deposit
Wagering applies to deposit plus bonus.
Player Intelligence
24 records
What players report about Palm Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
16
38% resolved, of those with a known outcome
Total reviews
8
Across all review sites
Player rating
3.0 / 5
Trustpilot 3.0
GEO markets
5
Countries stated on 96% of records
Palm Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Palm Casino, the way Player Intelligence PRO computes it.
Since 2023, players have posted 16 complaints and 8 reviews about Palm Casino on 3 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 6 reviews.
The problem players report most often is “Withdrawal refused”: 25% of the 16 complaints with a labelled problem. Next come “Bonus winnings confiscated” (19%) and “Withdrawal delay” (19%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.
Of the 16 complaints with a known outcome, 38% were resolved, against 59% across all brands. That puts Palm Casino 1,759th of 1,917 casinos with at least 10 such complaints.
The review sites’ own scores average 3.0 out of 5 on one site. By that score, Palm Casino ranks 2,421st of 4,286 rated casinos.
The countries players state most often are United Kingdom (74%), Netherlands (13%) and Spain (4.3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Palm Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
8
2023202420252026
| Period | Value |
|---|---|
| 2023 | 8 |
| 2024 | 4 |
| 2025 | 2 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal refused25%4
- Bonus winnings confiscated19%3
- Withdrawal delay19%3
- Account blocked13%2
- Account closed13%2
- Self-exclusion6.3%1
- Winnings voided6.3%1
Block 03
Complaint categories
- Withdrawal50%8
- Account25%4
- Bonus19%3
- Responsible gambling6.3%1
Block 04
Complaint status
- Unresolved63%10
- Resolved38%6
Block 05
Palm Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Palm Casino | All brands |
|---|---|---|
| Complaints resolved | 38% | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | – | 26.4 |
| Share of “Withdrawal” complaints | 50% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
6
20252026
| Period | Value |
|---|---|
| 2025 | 2 |
| 2026 | 6 |
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
1.67
20252026
| Period | Value |
|---|---|
| 2025 | 4 |
| 2026 | 1.67 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom74%17
- Netherlands13%3
- Spain4.3%1
- Greece4.3%1
- Malta4.3%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 6 | – |
| 2025 | 2 | – | 2 | – |
| 2024 | 4 | – | 0 | – |
| 2023 | 8 | – | 0 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 15 | – | – |
| Trustpilot | – | 8 | 3.0 / 5 |
| CasinoReviews | 1 | – | – |
Block 11
Latest complaints and reviews
The newest records about Palm Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
Greece · Trustpilot
- Complaint
Withdrawal refused
UnresolvedUnited Kingdom · Casino Guru
- Complaint
Withdrawal delay
ResolvedUnited Kingdom · Casino Guru
- Complaint
Self-exclusion
UnresolvedSpain · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about Palm Casino
Who owns Palm Casino?
Palm Casino is operated by Non Videri B.V. and runs under the Shark Partners affiliate programme.
Is Palm Casino licensed?
Yes. Palm Casino holds a licence from Anjouan Gaming Board.
When was Palm Casino founded?
Palm Casino launched in 2023. The site has since closed; its profile is kept for reference.
Which currencies does Palm Casino accept?
Currencies listed for Palm Casino: Euros, Bitcoin, Tether, Litecoin, Ethereum. Its site is available in 11 languages: English, Norwegian, German, Spanish and 7 more.
What welcome bonuses does Palm Casino offer?
5 welcome offers are listed for Palm Casino. The first on the list is “200% up to €300 at Palm Casino”, with a 30× wagering requirement.
What do players say about Palm Casino?
Players have filed 16 complaints and written 8 reviews about Palm Casino. Players rate Palm Casino 3.0 out of 5 on average on the 1 site that publishes a rating.
What do players complain about most at Palm Casino?
“Withdrawal refused” – 25% of the 16 complaints about Palm Casino with a labelled problem. Followed by “Bonus winnings confiscated” (19%) and “Withdrawal delay” (19%).
Do players report withdrawal problems at Palm Casino?
Withdrawals are the topic of 8 complaints about Palm Casino: 50% of the 16 with a topic. The most common withdrawal problem is “Withdrawal refused” (50% of them).
Does Palm Casino resolve player complaints?
38% of the 16 complaints about Palm Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Palm Casino is 1,759th. Open complaints and complaints closed without an outcome are left out.
How many complaints has Palm Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 2 complaints about Palm Casino.
Where do Palm Casino’s players come from?
The countries named most often in complaints and reviews about Palm Casino are United Kingdom (74%), Netherlands (13%) and Spain (4.3%).
Similar casinos
Casinos that share a market, a licence or an operator with Palm Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of Palm Casino.
