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Casino profile

Oxi Casino

Player complaints and reviews about Oxi Casino, plus its operator (Oxi Partners), licences and welcome offers.

oxi.casino
Capture of the Oxi Casino website

About

Oxi Casino belongs to the Oxi Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, French, Russian, Finnish. 6 account currencies are listed, including Euros, Canadian dollars, Brazilian reals, New Zealand dollars.

Player Intelligence

62 records

What players report about Oxi Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

20

100% resolved, of those with a known outcome

Total reviews

42

Across all review sites

Player rating

4.83 / 5

AskGamblers 4.95 · casino.ru 4.7

GEO markets

15

Countries stated on 81% of records

Oxi Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Oxi Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 20 complaints and 42 reviews about Oxi Casino on 3 sites.

The problem players report most often is “Withdrawal delay”: 26% of the 19 complaints with a labelled problem. Next come “Account blocked” (11%) and “Account not closed on request” (11%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.

Of the 20 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Oxi Casino 1st of 1,917 casinos with at least 10 such complaints.

Reviewers give Oxi Casino 3.62 out of 5 on average over 41 rated reviews, against 3.44 across all brands. 63% of the ratings are four or five stars, and 34% are one or two. The review sites’ own scores average 4.83 out of 5 across 2 sites. By that score, Oxi Casino ranks 42nd of 4,286 rated casinos. Reviewers most often praise “Games” (22 reviews), “Bonuses” (15 reviews) and “Withdrawals” (15 reviews). The most common criticism concerns “Withdrawals” (9 reviews), “KYC / verification” (7 reviews) and “Customer support” (6 reviews).

The countries players state most often are Germany (40%), Canada (12%) and Greece (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Oxi Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

A wide game selection and bonuses appear to be highlights for many players. Payments generate the most concerns, with roughly as many negative as positive experiences reported.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay26%5
  • Account blocked11%2
  • Account not closed on request11%2
  • Verification delay11%2
  • Documents rejected or requested again11%2
  • Self-exclusion11%2
  • Wrong calculation5.3%1
  • Withdrawal limits5.3%1
  • Other problems11%2
Share of the 19 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal42%8
  • Account21%4
  • KYC / verification21%4
  • Responsible gambling11%2
  • Technical5.3%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved100%20
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Oxi Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Oxi Casino against the market
MeasureOxi CasinoAll brands
Complaints resolved100%59%
Average review rating3.623.44
Complaints per 100 reviews47.626.4
Share of “Withdrawal” complaints42%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars61%25
  • 4 stars2.4%1
  • 3 stars2.4%1
  • 2 stars7.3%3
  • 1 star27%11
Share of 41 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games54%22
  • Bonuses37%15
  • Withdrawals37%15
  • Website & app34%14
  • Customer support29%12
  • Trust & licence9.8%4
Share of the 41 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals22%9
  • KYC / verification17%7
  • Customer support15%6
  • Fairness & RTP12%5
  • Responsible gambling12%5
  • Bonuses9.8%4
Share of the 41 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany40%20
  • Canada12%6
  • Greece12%6
  • Australia6%3
  • Finland6%3
  • Spain4%2
  • New Zealand4%2
  • Poland4%2
  • Austria2%1
  • French Guiana2%1
  • Other countries8%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20241–0–
202310100%14–
20229–284.04

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru1931–
AskGamblers184.95 / 5
casino.ru–34.7 / 5

Block 13

Latest complaints and reviews

The newest records about Oxi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Greece · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Canada · Casino Guru

  • Review

    1.0 of 5 stars

    Canada · Casino Guru

  • Review

    1.0 of 5 stars

    United States · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, casino.ru.

Questions about Oxi Casino

Who owns Oxi Casino?

Oxi Casino is operated by Altacore N.V. and runs under the Oxi Partners affiliate programme.

Is Oxi Casino licensed?

Yes. Oxi Casino holds a licence from Curacao Gaming Control Board.

When was Oxi Casino founded?

Oxi Casino launched in 2022. The site has since closed; its profile is kept for reference.

Which currencies does Oxi Casino accept?

Currencies listed for Oxi Casino: Euros, Canadian dollars, Brazilian reals, New Zealand dollars, Australian dollars, Norwegian kroner. Its site is available in 6 languages: English, French, Russian, Finnish and 2 more.

What do players say about Oxi Casino?

Players have filed 20 complaints and written 42 reviews about Oxi Casino. Players rate Oxi Casino 4.83 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Oxi Casino?

“Withdrawal delay” – 26% of the 19 complaints about Oxi Casino with a labelled problem. Followed by “Account blocked” (11%) and “Account not closed on request” (11%).

Do players report withdrawal problems at Oxi Casino?

Withdrawals are the topic of 8 complaints about Oxi Casino: 42% of the 19 with a topic. The most common withdrawal problem is “Withdrawal delay” (63% of them).

Does Oxi Casino resolve player complaints?

100% of the 20 complaints about Oxi Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Oxi Casino is 1st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Oxi Casino?

Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Withdrawals”, “KYC / verification” and “Customer support”. 63% of the rated reviews give four or five stars, and 34% give one or two.

Where do Oxi Casino’s players come from?

The countries named most often in complaints and reviews about Oxi Casino are Germany (40%), Canada (12%) and Greece (12%).