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Casino profile

OlympusPlay Casino

Player complaints and reviews about OlympusPlay Casino, plus its operator (Chipstars Affiliates), licences and welcome offers.

olympusplay.com

About

OlympusPlay Casino belongs to the Chipstars Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2021.

Player Intelligence

87 records

What players report about OlympusPlay Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

28

7.1% resolved, of those with a known outcome

Total reviews

59

Across all review sites

Player rating

1.6 / 5

Trustpilot 1.6

GEO markets

9

Countries stated on 85% of records

OlympusPlay Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about OlympusPlay Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 28 complaints and 59 reviews about OlympusPlay Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 86% of the 28 complaints with a labelled problem. Next come “Deposit not credited” (7.1%) and “Bonus winnings confiscated” (3.6%). Complaints about “Withdrawal” make up 86% of those with a topic, against 29% across all brands.

Of the 28 complaints with a known outcome, 7.1% were resolved, against 59% across all brands. That puts OlympusPlay Casino 1,911th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 4.2%.

Reviewers give OlympusPlay Casino 1.44 out of 5 on average over 59 rated reviews, against 3.44 across all brands. 10% of the ratings are four or five stars, and 88% are one or two. The review sites’ own scores average 1.6 out of 5 on one site. By that score, OlympusPlay Casino ranks 3,982nd of 4,287 rated casinos. The most common criticism concerns “Withdrawals” (33 reviews), “Customer support” (24 reviews) and “Trust & licence” (16 reviews).

The countries players state most often are United Kingdom (70%), Netherlands (11%) and Germany (5.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about OlympusPlay Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay86%24
  • Deposit not credited7.1%2
  • Bonus winnings confiscated3.6%1
  • Verification delay3.6%1
Share of the 28 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal86%24
  • Deposit7.1%2
  • Bonus3.6%1
  • KYC / verification3.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved93%26
  • Resolved7.1%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

OlympusPlay Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

OlympusPlay Casino against the market
MeasureOlympusPlay CasinoAll brands
Complaints resolved7.1%59%
Average review rating1.443.44
Complaints per 100 reviews47.526.4
Share of “Withdrawal” complaints86%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars10%6
  • 3 stars1.7%1
  • 1 star88%52
Share of 59 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support6.9%4
  • Withdrawals6.9%4
  • Bonuses5.2%3
  • Games5.2%3
  • Fairness & RTP3.4%2
  • VIP & loyalty3.4%2
Share of the 58 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals57%33
  • Customer support41%24
  • Trust & licence28%16
  • Bonuses10%6
  • Deposits & payment methods10%6
  • Account8.6%5
Share of the 58 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom70%52
  • Netherlands11%8
  • Germany5.4%4
  • Ukraine5.4%4
  • Canada2.7%2
  • Finland1.4%1
  • Israel1.4%1
  • Portugal1.4%1
  • Türkiye1.4%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20231–1–
2022258%511.51
20212–7–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–511.6 / 5
Casino Guru148–
AskGamblers13––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about OlympusPlay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about OlympusPlay Casino

Who owns OlympusPlay Casino?

OlympusPlay Casino is operated by Games & More B.V. and runs under the Chipstars Affiliates affiliate programme.

When was OlympusPlay Casino founded?

OlympusPlay Casino launched in 2021. The site has since closed; its profile is kept for reference.

What do players say about OlympusPlay Casino?

Players have filed 28 complaints and written 59 reviews about OlympusPlay Casino. Players rate OlympusPlay Casino 1.6 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at OlympusPlay Casino?

“Withdrawal delay” – 86% of the 28 complaints about OlympusPlay Casino with a labelled problem. Followed by “Deposit not credited” (7.1%) and “Bonus winnings confiscated” (3.6%).

Do players report withdrawal problems at OlympusPlay Casino?

Withdrawals are the topic of 24 complaints about OlympusPlay Casino: 86% of the 28 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them). Of the withdrawal complaints with a known outcome, 4.2% were resolved.

Does OlympusPlay Casino resolve player complaints?

7.1% of the 28 complaints about OlympusPlay Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, OlympusPlay Casino is 1,911th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about OlympusPlay Casino?

Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 10% of the rated reviews give four or five stars, and 88% give one or two.

Where do OlympusPlay Casino’s players come from?

The countries named most often in complaints and reviews about OlympusPlay Casino are United Kingdom (70%), Netherlands (11%) and Germany (5.4%).