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McLuck Casino

Player complaints and reviews about McLuck Casino, plus its operator (Pulsz Affiliates), licences and welcome offers.

mcluck.com
Capture of the McLuck Casino website

About

McLuck Casino belongs to the Pulsz Affiliates affiliate programme. The site launched in 2024. The interface is in English. One account currency is listed: US dollars. We list one welcome offer.

McLuck Casino is listed in one market, United States.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

6,977 records

What players report about McLuck Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

10

40% resolved, of those with a known outcome

Total reviews

6,967

Across all review sites

Player rating

3.23 / 5

Trustpilot 4.2 · AskGamblers 1.0 · Tribuna 4.5

GEO markets

16

Countries stated on 100% of records

McLuck Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about McLuck Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 10 complaints and 6,967 reviews about McLuck Casino on 4 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 2,475 reviews. Reviews are down 14% on the 12 months before (2,862). The average review rating fell from 4.0 to 3.96 out of 5 year on year.

Complaints about “KYC / verification” make up 30% of those with a topic, against 5% across all brands.

Of the 10 complaints with a known outcome, 40% were resolved, against 59% across all brands. That puts McLuck Casino 1,723rd of 1,916 casinos with at least 10 such complaints.

Reviewers give McLuck Casino 3.78 out of 5 on average over 6,967 rated reviews, against 3.44 across all brands. 68% of the ratings are four or five stars, and 26% are one or two. The review sites’ own scores average 3.23 out of 5 across 3 sites. By that score, McLuck Casino ranks 2,025th of 4,287 rated casinos. Reviewers most often praise “Games” (2,398 reviews), “Withdrawals” (1,590 reviews) and “Customer support” (1,116 reviews). The most common criticism concerns “Withdrawals” (1,199 reviews), “Customer support” (889 reviews) and “Fairness & RTP” (648 reviews).

The countries players state most often are United States (97%), Canada (2.4%) and Philippines (0.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about McLuck Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players expressed frustration over the lack of wins, noting that their chances of winning have significantly decreased over time. Many also mentioned issues with customer support, particularly with live chat disconnections and not receiving promised bonuses.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • KYC / verification30%3
  • Other30%3
  • Account10%1
  • Bonus10%1
  • Payments & refunds10%1
  • Withdrawal10%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved60%6
  • Resolved40%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

McLuck Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

McLuck Casino against the market
MeasureMcLuck CasinoAll brands
Complaints resolved40%59%
Average review rating3.783.44
Complaints per 100 reviews0.126.4
Share of “KYC / verification” complaints30%5%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars58%4,011
  • 4 stars11%743
  • 3 stars5.5%385
  • 2 stars4.4%306
  • 1 star22%1,522
Share of 6,967 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games39%2,398
  • Withdrawals26%1,590
  • Customer support18%1,116
  • Bonuses14%838
  • Website & app8.1%499
  • Trust & licence4.9%300
Share of the 6,181 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals19%1,199
  • Customer support14%889
  • Fairness & RTP10%648
  • Bonuses7.9%486
  • Account7.1%439
  • KYC / verification6.4%393
Share of the 6,181 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States97%6,756
  • Canada2.4%168
  • Philippines0.1%4
  • United Kingdom0%3
  • Netherlands0%3
  • Japan0%2
  • South Africa0%2
  • Australia0%1
  • Chile0%1
  • Colombia0%1
  • Other countries0.1%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–2,2144.02
20253–2,5983.98
20244–1,8493.33
20232–3063.03

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–6,9474.2 / 5
Tribuna–164.5 / 5
AskGamblers541.0 / 5
CasinoReviews5––

Block 12

Latest complaints and reviews

The newest records about McLuck Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

635 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about McLuck Casino

Who owns McLuck Casino?

McLuck Casino is operated by B-Two Operations Limited and runs under the Pulsz Affiliates affiliate programme.

When was McLuck Casino founded?

McLuck Casino launched in 2024.

Which currencies does McLuck Casino accept?

The one currency listed for McLuck Casino is US dollars. Its site is available in one language: English.

What welcome bonuses does McLuck Casino offer?

One welcome offer is listed for McLuck Casino. The first on the list is “McLuck Casino: 50000 Golden Coins + 25 Free Sweepstakes Coins”.

Which countries is McLuck Casino available in?

McLuck Casino is listed in 1 market: United States.

What do players say about McLuck Casino?

Players have filed 10 complaints and written 6,967 reviews about McLuck Casino. Players rate McLuck Casino 3.23 out of 5 on average across the 3 sites that publish one.

Do players report withdrawal problems at McLuck Casino?

Withdrawals are the topic of 1 complaint about McLuck Casino: 10% of the 10 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).

Does McLuck Casino resolve player complaints?

40% of the 10 complaints about McLuck Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, McLuck Casino is 1,723rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about McLuck Casino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Fairness & RTP”. 68% of the rated reviews give four or five stars, and 26% give one or two.

How many complaints has McLuck Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about McLuck Casino.

Where do McLuck Casino’s players come from?

The countries named most often in complaints and reviews about McLuck Casino are United States (97%), Canada (2.4%) and Philippines (0.1%).