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Casino profile

MasterPlay Casino

Player complaints and reviews about MasterPlay Casino, plus its operator (Master Affiliates), licences and welcome offers.

masterplay.io
Capture of the MasterPlay Casino website

About

MasterPlay Casino belongs to the Master Affiliates affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 7 languages, including English, German, Spanish, French. 4 account currencies are listed: Euros, US dollars, Canadian dollars, Tether. We list 9 welcome offers.

MasterPlay Casino is listed in 8 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

2 records

What players report about MasterPlay Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

100% resolved, of those with a known outcome

Total reviews

1

Across all review sites

Player rating

–

No site publishes a rating yet

GEO markets

2

Countries stated on 100% of records

MasterPlay Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about MasterPlay Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 1 complaint and 1 review about MasterPlay Casino on one site. In the 12 months to November 4, 2026, they filed 1 complaint and posted no reviews.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about MasterPlay Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Complaint categories

  • Withdrawal100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2025
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Switzerland50%1
  • Sweden50%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru11–

Block 08

Latest complaints and reviews

The newest records about MasterPlay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal refused

    Resolved

    Sweden · Casino Guru

  • Review

    4.0 of 5 stars

    Switzerland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about MasterPlay Casino

Who owns MasterPlay Casino?

MasterPlay Casino is operated by ActiveX technologies Limited and runs under the Master Affiliates affiliate programme.

Is MasterPlay Casino licensed?

Yes. MasterPlay Casino holds a licence from Anjouan Gaming Board.

When was MasterPlay Casino founded?

MasterPlay Casino launched in 2025.

Which currencies does MasterPlay Casino accept?

Currencies listed for MasterPlay Casino: Euros, US dollars, Canadian dollars, Tether. Its site is available in 7 languages: English, German, Spanish, French and 3 more.

What welcome bonuses does MasterPlay Casino offer?

9 welcome offers are listed for MasterPlay Casino. The first on the list is “150% up to $7500 + 100 Free Spins, 1st Deposit Bonus at MasterPlay Casino”, with a 35× wagering requirement.

Which countries is MasterPlay Casino available in?

MasterPlay Casino is listed in 8 markets: Belgium, Canada, France, Germany, Italy, Portugal, Spain, United Arab Emirates.

What do players say about MasterPlay Casino?

Players have filed 1 complaint and written 1 review about MasterPlay Casino.

How many complaints has MasterPlay Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about MasterPlay Casino.