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Casino profile

Lord Lucky Casino

Player complaints and reviews about Lord Lucky Casino, plus its operator (Rabbit Entertainment Ltd.), licences and welcome offers.

lordlucky.com

About

Lord Lucky Casino belongs to the Rabbit Entertainment Ltd. affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2018. It holds a licence from Malta Gaming Authority.

Player Intelligence

810 records

What players report about Lord Lucky Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

14

43% resolved, of those with a known outcome

Total reviews

796

Across all review sites

Player rating

4.6 / 5

Trustpilot 4.6

GEO markets

11

Countries stated on 99% of records

Lord Lucky Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lord Lucky Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 14 complaints and 796 reviews about Lord Lucky Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 43 reviews. Reviews are down 79% on the 12 months before (207). The average review rating fell from 4.63 to 4.05 out of 5 year on year.

The problem players report most often is “Withdrawal refused”: 21% of the 14 complaints with a labelled problem. Next come “Verification delay” (14%) and “Account blocked” (7.1%). Complaints about “Withdrawal” make up 36% of those with a topic, against 29% across all brands.

Of the 14 complaints with a known outcome, 43% were resolved, against 59% across all brands. That puts Lord Lucky Casino 1,701st of 1,917 casinos with at least 10 such complaints.

Reviewers give Lord Lucky Casino 4.6 out of 5 on average over 796 rated reviews, against 3.44 across all brands. 93% of the ratings are four or five stars, and 3.4% are one or two. The review sites’ own scores average 4.6 out of 5 on one site. By that score, Lord Lucky Casino ranks 199th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (416 reviews), “Games” (250 reviews) and “Customer support” (213 reviews). The most common criticism concerns “Bonuses” (27 reviews), “Fairness & RTP” (17 reviews) and “Withdrawals” (16 reviews).

The countries players state most often are Germany (99%), Netherlands (0.2%) and Austria (0.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Lord Lucky Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused21%3
  • Verification delay14%2
  • Account blocked7.1%1
  • Registration7.1%1
  • Bonus winnings confiscated7.1%1
  • Documents rejected or requested again7.1%1
  • Refund7.1%1
  • Game malfunction7.1%1
  • Other problems21%3
Share of the 14 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal36%5
  • KYC / verification21%3
  • Account14%2
  • Bonus7.1%1
  • Other7.1%1
  • Payments & refunds7.1%1
  • Technical7.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved57%8
  • Resolved43%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Lord Lucky Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Lord Lucky Casino against the market
MeasureLord Lucky CasinoAll brands
Complaints resolved43%59%
Average review rating4.63.44
Complaints per 100 reviews1.826.4
Share of “Withdrawal” complaints36%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars73%582
  • 4 stars20%161
  • 3 stars3.3%26
  • 2 stars0.5%4
  • 1 star2.9%23
Share of 796 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals62%416
  • Games38%250
  • Customer support32%213
  • Bonuses20%130
  • Website & app15%99
  • Deposits & payment methods14%94
Share of the 666 reviews that name at least one aspect.reviews

Criticised

  • Bonuses4.1%27
  • Fairness & RTP2.6%17
  • Withdrawals2.4%16
  • Games1.8%12
  • Website & app1.4%9
  • Deposits & payment methods1.2%8
Share of the 666 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany99%794
  • Netherlands0.2%2
  • Austria0.1%1
  • France0.1%1
  • Jordan0.1%1
  • Pakistan0.1%1
  • Poland0.1%1
  • Portugal0.1%1
  • Saudi Arabia0.1%1
  • Sweden0.1%1
  • Other countries0.1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–373.89
20250–1824.61
20240–2474.74
20231–3304.58
20221–0–
20211–0–
20203–0–
20196–0–
20181–0–
20171–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–7944.6 / 5
AskGamblers8––
Casino Guru62–

Block 13

Latest complaints and reviews

The newest records about Lord Lucky Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Registration

    Resolved

    Germany · Casino Guru

  • Complaint

    Documents rejected or requested again

    Unresolved

    Germany · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Lord Lucky Casino

Who owns Lord Lucky Casino?

Lord Lucky Casino is operated by Rabbit Entertainment Ltd. and runs under the Rabbit Entertainment Ltd. affiliate programme.

Is Lord Lucky Casino licensed?

Yes. Lord Lucky Casino holds a licence from Malta Gaming Authority.

When was Lord Lucky Casino founded?

Lord Lucky Casino launched in 2018. The site has since closed; its profile is kept for reference.

What do players say about Lord Lucky Casino?

Players have filed 14 complaints and written 796 reviews about Lord Lucky Casino. Players rate Lord Lucky Casino 4.6 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Lord Lucky Casino?

“Withdrawal refused” – 21% of the 14 complaints about Lord Lucky Casino with a labelled problem. Followed by “Verification delay” (14%) and “Account blocked” (7.1%).

Do players report withdrawal problems at Lord Lucky Casino?

Withdrawals are the topic of 5 complaints about Lord Lucky Casino: 36% of the 14 with a topic. The most common withdrawal problem is “Withdrawal refused” (60% of them).

Does Lord Lucky Casino resolve player complaints?

43% of the 14 complaints about Lord Lucky Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Lord Lucky Casino is 1,701st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Lord Lucky Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Bonuses”, “Fairness & RTP” and “Withdrawals”. 93% of the rated reviews give four or five stars, and 3.4% give one or two.

Where do Lord Lucky Casino’s players come from?

The countries named most often in complaints and reviews about Lord Lucky Casino are Germany (99%), Netherlands (0.2%) and Austria (0.1%).