Loft Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Loft Casino, the way Player Intelligence PRO computes it.
Since 2023, players have posted 27 complaints and 44 reviews about Loft Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 8 reviews.
The problem players report most often is “Withdrawal delay”: 33% of the 27 complaints with a labelled problem. Next come “Withdrawal refused” (26%) and “Deposit not credited” (19%). Complaints about “Withdrawal” make up 59% of those with a topic, against 29% across all brands.
Of the 27 complaints with a known outcome, 89% were resolved, against 59% across all brands. That puts Loft Casino 447th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 81%.
Reviewers give Loft Casino 3.01 out of 5 on average over 35 rated reviews, against 3.44 across all brands. 37% of the ratings are four or five stars, and 23% are one or two. Reviewers most often praise “Games” (21 reviews), “Withdrawals” (20 reviews) and “Bonuses” (17 reviews). The most common criticism concerns “Customer support” (12 reviews), “Bonuses” (10 reviews) and “Fairness & RTP” (8 reviews).
The countries players state most often are Russia (56%), Germany (15%) and Australia (4.2%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
