Casino profile

Hejgo Casino

Player complaints and reviews about Hejgo Casino, plus its operator (N1 Interactive Ltd), licences and welcome offers.

hejgo.com

About

Hejgo Casino belongs to the N1 Interactive Ltd affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2021. It holds a licence from Malta Gaming Authority.

Player Intelligence

18 records

What players report about Hejgo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

–

No site publishes a rating yet

GEO markets

Countries stated on 50% of records

Hejgo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Hejgo Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 14 complaints and 4 reviews about Hejgo Casino on 2 sites.

The problem players report most often is “Withdrawal delay”: 29% of the 14 complaints with a labelled problem. Next come “Account blocked” (21%) and “Deposit not credited” (14%). Complaints about “Withdrawal” make up 43% of those with a topic, against 29% across all brands.

Of the 14 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Hejgo Casino 1st of 1,917 casinos with at least 10 such complaints.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Hejgo Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2021202220232024

Complaints count

Period	Value
2021	6
2022	1
2023	6
2024	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay29%4
Account blocked21%3
Deposit not credited14%2
Withdrawal refused14%2
Bonus winnings confiscated7.1%1
Bonus not credited7.1%1
Documents rejected or requested again7.1%1

Share of the 14 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal43%6
Account21%3
Bonus14%2
Deposit14%2
KYC / verification7.1%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved100%14

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Hejgo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Hejgo Casino against the market
Measure	Hejgo Casino	All brands
Complaints resolved	100%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	43%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2021202220232024

Reviews count

Period	Value
2021	1
2022	0
2023	1
2024	2

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.5

2021202220232024

Rating history

Period	Value
2021	1
2022	0
2023	1
2024	1.5

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Germany44%4
Finland33%3
Denmark11%1
Ireland11%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2024	1	–	2	–
2023	6	–	1	–
2022	1	–	0	–
2021	6	–	1	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Casino Guru	5	4	–
CasinoReviews	9	–	–

Block 11

Latest complaints and reviews

The newest records about Hejgo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewApr 13, 2024
2.0 of 5 stars
Finland · Casino Guru
ReviewMar 5, 2024
1.0 of 5 stars
Finland · Casino Guru
ComplaintFeb 17, 2024
Deposit not credited
Resolved
CasinoReviews
ComplaintDec 22, 2023
Bonus not credited
Resolved
Germany · Casino Guru
ComplaintDec 11, 2023
Withdrawal delay
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

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Questions about Hejgo Casino

Who owns Hejgo Casino?

Hejgo Casino is operated by N1 Interactive Ltd and runs under the N1 Interactive Ltd affiliate programme.

Is Hejgo Casino licensed?

Yes. Hejgo Casino holds a licence from Malta Gaming Authority.

When was Hejgo Casino founded?

Hejgo Casino launched in 2021. The site has since closed; its profile is kept for reference.

What do players say about Hejgo Casino?

Players have filed 14 complaints and written 4 reviews about Hejgo Casino.

What do players complain about most at Hejgo Casino?

“Withdrawal delay” – 29% of the 14 complaints about Hejgo Casino with a labelled problem. Followed by “Account blocked” (21%) and “Deposit not credited” (14%).

Do players report withdrawal problems at Hejgo Casino?

Withdrawals are the topic of 6 complaints about Hejgo Casino: 43% of the 14 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).

Does Hejgo Casino resolve player complaints?

100% of the 14 complaints about Hejgo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Hejgo Casino is 1st. Open complaints and complaints closed without an outcome are left out.