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Casino profile

GreenSpin Casino

Player complaints and reviews about GreenSpin Casino, plus its operator (Dama N.V.), licences and welcome offers.

greenspin.bet
Capture of the GreenSpin Casino website

About

GreenSpin Casino belongs to the Dama N.V. affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2020. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 3 languages: English, German, Finnish. 18 account currencies are listed, including Euros, US dollars, Japanese yen, Australian dollars. We list 3 welcome offers.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

81 records

What players report about GreenSpin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

30

83% resolved, of those with a known outcome

Total reviews

51

Across all review sites

Player rating

2.1 / 5

Trustpilot 2.1

GEO markets

21

Countries stated on 70% of records

GreenSpin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about GreenSpin Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 30 complaints and 51 reviews about GreenSpin Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 9 reviews.

The problem players report most often is “Account blocked”: 14% of the 29 complaints with a labelled problem. Next come “Withdrawal delay” (14%) and “Withdrawal refused” (14%). Complaints about “Withdrawal” make up 37% of those with a topic, against 29% across all brands.

Of the 30 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts GreenSpin Casino 662nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 82%.

Reviewers give GreenSpin Casino 3.06 out of 5 on average over 43 rated reviews, against 3.44 across all brands. 49% of the ratings are four or five stars, and 30% are one or two. The review sites’ own scores average 2.1 out of 5 on one site. By that score, GreenSpin Casino ranks 3,596th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (17 reviews), “Games” (17 reviews) and “Customer support” (16 reviews). The most common criticism concerns “Customer support” (12 reviews), “Bonuses” (10 reviews) and “Withdrawals” (8 reviews).

The countries players state most often are Russia (21%), Australia (18%) and Canada (7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about GreenSpin Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Bonuses and customer support appear to be highlights for players, with significantly more positive feedback than negative. Payments and the game selection receive generally positive comments, though feedback is less overwhelmingly favorable.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked14%4
  • Withdrawal delay14%4
  • Withdrawal refused14%4
  • Account closed10%3
  • Bonus not credited6.9%2
  • Verification delay6.9%2
  • Withdrawal limits6.9%2
  • Wagering terms3.4%1
  • Other problems24%7
Share of the 29 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal37%11
  • Account27%8
  • Bonus10%3
  • KYC / verification10%3
  • Responsible gambling6.7%2
  • Technical6.7%2
  • Customer support3.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved83%25
  • Unresolved17%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

GreenSpin Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

GreenSpin Casino against the market
MeasureGreenSpin CasinoAll brands
Complaints resolved83%59%
Average review rating3.063.44
Complaints per 100 reviews58.826.4
Share of “Withdrawal” complaints37%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars26%11
  • 4 stars23%10
  • 3 stars21%9
  • 1 star30%13
Share of 43 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses35%17
  • Games35%17
  • Customer support33%16
  • Withdrawals31%15
  • VIP & loyalty19%9
  • Deposits & payment methods17%8
Share of the 48 reviews that name at least one aspect.reviews

Criticised

  • Customer support25%12
  • Bonuses21%10
  • Withdrawals17%8
  • Trust & licence15%7
  • Account13%6
  • Website & app13%6
Share of the 48 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia21%12
  • Australia18%10
  • Canada7%4
  • Germany7%4
  • Austria5.3%3
  • Brazil5.3%3
  • Ireland5.3%3
  • United States5.3%3
  • New Zealand3.5%2
  • Poland3.5%2
  • Other countries19%11
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–9–
20250–1–
20245–4–
20239–7–
20225–8–
20214–8–
20207–14–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru2014–
latestcasinobonuses.bet822–
Trustpilot–152.1 / 5
CasinoReviews2––

Block 13

Latest complaints and reviews

The newest records about GreenSpin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about GreenSpin Casino

Who owns GreenSpin Casino?

GreenSpin Casino is operated by Dama N.V. and runs under the Dama N.V. affiliate programme.

Is GreenSpin Casino licensed?

Yes. GreenSpin Casino holds 2 licences: Anjouan Gaming Board, Curacao Gaming Control Board.

When was GreenSpin Casino founded?

GreenSpin Casino launched in 2020. The site has since closed; its profile is kept for reference.

Which currencies does GreenSpin Casino accept?

Currencies listed for GreenSpin Casino: Euros, US dollars, Japanese yen, Australian dollars, Norwegian kroner, New Zealand dollars, Canadian dollars, Russian rubles and 10 more. Its site is available in 3 languages: English, German, Finnish.

What welcome bonuses does GreenSpin Casino offer?

3 welcome offers are listed for GreenSpin Casino. The first on the list is “100% up to C$1,500 and up to 150 extra spins”, with a 40× wagering requirement.

What do players say about GreenSpin Casino?

Players have filed 30 complaints and written 51 reviews about GreenSpin Casino. Players rate GreenSpin Casino 2.1 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at GreenSpin Casino?

“Account blocked” – 14% of the 29 complaints about GreenSpin Casino with a labelled problem. Followed by “Withdrawal delay” (14%) and “Withdrawal refused” (14%).

Do players report withdrawal problems at GreenSpin Casino?

Withdrawals are the topic of 11 complaints about GreenSpin Casino: 37% of the 30 with a topic. The most common withdrawal problem is “Withdrawal delay” (36% of them). Of the withdrawal complaints with a known outcome, 82% were resolved.

Does GreenSpin Casino resolve player complaints?

83% of the 30 complaints about GreenSpin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, GreenSpin Casino is 662nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about GreenSpin Casino?

Praised most: “Bonuses”, “Games” and “Customer support”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 49% of the rated reviews give four or five stars, and 30% give one or two.

Where do GreenSpin Casino’s players come from?

The countries named most often in complaints and reviews about GreenSpin Casino are Russia (21%), Australia (18%) and Canada (7%).