igamingcpo.com

ClosedThis site is no longer operating – the profile is kept for reference.

Casino profile

Circus Casino

Player complaints and reviews about Circus Casino, plus its operator (Genting Bet Affiliates), licences and welcome offers.

circuscasino.com
Capture of the Circus Casino website

About

Circus Casino belongs to the Genting Bet Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2008. It holds a licence from Alderney Gambling Control Commission. 3 account currencies are listed: Euros, British pounds sterling, US dollars.

Player Intelligence

1,288 records

What players report about Circus Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

9

88% resolved, of those with a known outcome

Total reviews

1,279

Across all review sites

Player rating

3.8 / 5

Trustpilot 3.3 · Tribuna 4.3

GEO markets

26

Countries stated on 99% of records

Circus Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Circus Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 9 complaints and 1,279 reviews about Circus Casino on 6 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 288 reviews. Reviews are up 43% on the 12 months before (201). The average review rating rose from 1.58 to 2.46 out of 5 year on year.

Reviewers give Circus Casino 2.14 out of 5 on average over 1,277 rated reviews, against 3.44 across all brands. 28% of the ratings are four or five stars, and 70% are one or two. The review sites’ own scores average 3.8 out of 5 across 2 sites. By that score, Circus Casino ranks 1,088th of 4,286 rated casinos. Reviewers most often praise “Customer support” (113 reviews), “Withdrawals” (75 reviews) and “Games” (74 reviews). The most common criticism concerns “Fairness & RTP” (346 reviews), “Customer support” (273 reviews) and “Withdrawals” (236 reviews).

The countries players state most often are Belgium (47%), Netherlands (45%) and France (5.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Circus Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Bonus22%2
  • Responsible gambling22%2
  • Withdrawal22%2
  • Account11%1
  • KYC / verification11%1
  • Technical11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved78%7
  • No status published11%1
  • Unresolved11%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars23%296
  • 4 stars4.4%56
  • 3 stars2.7%34
  • 2 stars2.9%37
  • 1 star67%854
Share of 1,277 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support9.9%113
  • Withdrawals6.6%75
  • Games6.5%74
  • Website & app4.5%51
  • Bonuses3.1%35
  • Trust & licence2.5%28
Share of the 1,136 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP30%346
  • Customer support24%273
  • Withdrawals21%236
  • Bonuses19%215
  • Trust & licence17%197
  • Account9.1%103
Share of the 1,136 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Belgium47%594
  • Netherlands45%569
  • France5.7%73
  • United Kingdom0.3%4
  • Germany0.2%3
  • Luxembourg0.2%3
  • United States0.2%3
  • Spain0.2%2
  • Peru0.2%2
  • Portugal0.2%2
  • Other countries1.4%18
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–2592.59
20250–1921.51
20241–3672.65
20231–1881.97
20220–1321.92
20211–511.49
20202–691.17
20190–16–
20180–2–
20170–1–
20161–0–
20141–0–
20130–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,2663.3 / 5
Tribuna–104.3 / 5
Casino Guru61–
AskGamblers12–
Casinomeister1––
CasinoReviews1––

Block 11

Latest complaints and reviews

The newest records about Circus Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Belgium · Trustpilot

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Account closed

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Gambling limits

    Resolved

    Belgium · Casino Guru

71 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about Circus Casino

Which affiliate programme runs Circus Casino?

Circus Casino runs under the Genting Bet Affiliates affiliate programme.

Is Circus Casino licensed?

Yes. Circus Casino holds a licence from Alderney Gambling Control Commission.

When was Circus Casino founded?

Circus Casino launched in 2008. The site has since closed; its profile is kept for reference.

Which currencies does Circus Casino accept?

Currencies listed for Circus Casino: Euros, British pounds sterling, US dollars.

What do players say about Circus Casino?

Players have filed 9 complaints and written 1,279 reviews about Circus Casino. Players rate Circus Casino 3.8 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Circus Casino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Fairness & RTP”, “Customer support” and “Withdrawals”. 28% of the rated reviews give four or five stars, and 70% give one or two.

How many complaints has Circus Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about Circus Casino.

Where do Circus Casino’s players come from?

The countries named most often in complaints and reviews about Circus Casino are Belgium (47%), Netherlands (45%) and France (5.7%).