igamingcpo.com

ClosedThis site is no longer operating – the profile is kept for reference.

Casino profile

Casino Moons

Player complaints and reviews about Casino Moons, plus its operator (Revenue Giants), licences and welcome offers.

Closedcasinomoons.com
casinomoons.com

Profile

Website
casinomoons.com
Established
2008
Operator
Revenue Giantsaffiliate programme
Company
Blacknote Entertainment Group Limited Casinos
Licences
Unknown
Languages
Unknown
Currencies
Unknown

About

Casino Moons belongs to the Revenue Giants affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2008.

Player Intelligence

83 records

What players report about Casino Moons on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

81

80% resolved, of those with a known outcome

Total reviews

2

Across all review sites

Player rating

–

No site publishes a rating yet

GEO markets

11

Countries stated on 39% of records

Casino Moons complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casino Moons, the way Player Intelligence PRO computes it.

Since 2009, players have posted 81 complaints and 2 reviews about Casino Moons on 5 sites.

The problem players report most often is “Withdrawal delay”: 35% of the 75 complaints with a labelled problem. Next come “Withdrawal refused” (23%) and “Bonus winnings confiscated” (13%). Complaints about “Withdrawal” make up 60% of those with a topic, against 29% across all brands.

Of the 81 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts Casino Moons 820th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.

The countries players state most often are Australia (44%), Canada (13%) and Switzerland (9.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casino Moons: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
200920102011201220132014201520162017201820192020202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay35%26
  • Withdrawal refused23%17
  • Bonus winnings confiscated13%10
  • Documents rejected or requested again6.7%5
  • Account blocked5.3%4
  • Verification delay4%3
  • Account closed2.7%2
  • Wagering terms2.7%2
  • Other problems8%6
Share of the 75 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal60%48
  • Bonus16%13
  • KYC / verification11%9
  • Account8.8%7
  • Other1.3%1
  • Payments & refunds1.3%1
  • Technical1.3%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved80%65
  • Unresolved20%16
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casino Moons against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casino Moons against the market
MeasureCasino MoonsAll brands
Complaints resolved80%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints60%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201720182019202020212022
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2022
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia44%14
  • Canada13%4
  • Switzerland9.4%3
  • Finland9.4%3
  • Mexico9.4%3
  • Curaçao3.1%1
  • Spain3.1%1
  • Japan3.1%1
  • New Zealand3.1%1
  • Portugal3.1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20235–0–
20221573%1–
20211788%0–
20209–0–
20192286%0–
20184–0–
20175–1–
20163–0–
20091–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers38––
Casino Guru231–
CasinoReviews19––
Casinomeister1––
latestcasinobonuses.bet–1–

Block 11

Latest complaints and reviews

The newest records about Casino Moons as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Verification delay

    Unresolved

    Australia · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    CasinoReviews

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Curaçao · Casino Guru

  • Review

    1.0 of 5 stars

    Mexico · Casino Guru

  • Review

    No star rating

    Russia · latestcasinobonuses.bet

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casino Moons

Who owns Casino Moons?

Casino Moons is operated by Blacknote Entertainment Group Limited Casinos and runs under the Revenue Giants affiliate programme.

When was Casino Moons founded?

Casino Moons launched in 2008. The site has since closed; its profile is kept for reference.

What do players say about Casino Moons?

Players have filed 81 complaints and written 2 reviews about Casino Moons.

What do players complain about most at Casino Moons?

“Withdrawal delay” – 35% of the 75 complaints about Casino Moons with a labelled problem. Followed by “Withdrawal refused” (23%) and “Bonus winnings confiscated” (13%).

Do players report withdrawal problems at Casino Moons?

Withdrawals are the topic of 48 complaints about Casino Moons: 60% of the 80 with a topic. The most common withdrawal problem is “Withdrawal delay” (54% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.

Does Casino Moons resolve player complaints?

80% of the 81 complaints about Casino Moons with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casino Moons is 820th. Open complaints and complaints closed without an outcome are left out.

Where do Casino Moons’s players come from?

The countries named most often in complaints and reviews about Casino Moons are Australia (44%), Canada (13%) and Switzerland (9.4%).