150% up to €1,000 and 150 extra spins
- Bonus
- 150%
- Max bonus
- €1,000
- Free spins
- 150
- Min deposit
- €75
- Wagering
- 45x bonus
- Max bet
- €2
Wagering applies to the bonus amount.
ClosedThis site is no longer operating – the profile is kept for reference.
Casino profile
Player complaints and reviews about Bass Win Casino, plus its licences and welcome offers.

The Bass Win Casino site launched in 2024. This site is no longer operating: the domain does not respond or has changed hands. The interface is in English. One account currency is listed: Euros. We list 3 welcome offers.
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
Wagering applies to the bonus amount.
114 records
What players report about Bass Win Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
26
72% resolved, of those with a known outcome
Total reviews
88
Across all review sites
Player rating
1.6 / 5
Trustpilot 1.6
GEO markets
9
Countries stated on 100% of records
Every figure below is computed from the complaints and reviews collected about Bass Win Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 26 complaints and 88 reviews about Bass Win Casino on 2 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 43 reviews. That is 79% fewer complaints than in the 12 months before (14). Reviews are up 13% on the 12 months before (38). The average review rating rose from 1.47 to 2.28 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 27% of the 26 complaints with a labelled problem. Next come “Withdrawal refused” (27%) and “Bonus winnings confiscated” (15%). Complaints about “Withdrawal” make up 58% of those with a topic, against 29% across all brands.
Of the 25 complaints with a known outcome, 72% were resolved, against 59% across all brands. That puts Bass Win Casino 1,108th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 86%.
Reviewers give Bass Win Casino 1.88 out of 5 on average over 88 rated reviews, against 3.44 across all brands. 22% of the ratings are four or five stars, and 75% are one or two. The review sites’ own scores average 1.6 out of 5 on one site. By that score, Bass Win Casino ranks 3,981st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (12 reviews), “Games” (11 reviews) and “Website & app” (7 reviews). The most common criticism concerns “Withdrawals” (40 reviews), “Trust & licence” (31 reviews) and “KYC / verification” (18 reviews).
The countries players state most often are United Kingdom (92%), United States (1.8%) and Austria (0.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Bass Win Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
No areas consistently receive praise from users. Payments appear to be a significant concern, with notably more negative than positive feedback.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2024 | 14 |
| 2025 | 9 |
| 2026 | 3 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Bass Win Casino | All brands |
|---|---|---|
| Complaints resolved | 72% | 59% |
| Average review rating | 1.88 | 3.44 |
| Complaints per 100 reviews | 29.5 | 26.4 |
| Share of “Withdrawal” complaints | 58% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2024 | 8 |
| 2025 | 47 |
| 2026 | 33 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2024 | 1.5 |
| 2025 | 1.47 |
| 2026 | 2.54 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 33 | 2.55 |
| 2025 | 9 | – | 47 | 1.47 |
| 2024 | 14 | 71% | 8 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 78 | 1.6 / 5 |
| Casino Guru | 26 | 10 | – |
Block 13
The newest records about Bass Win Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
United Kingdom · Trustpilot
Withdrawal delay
OpenUnited Kingdom · Casino Guru
1.0 of 5 stars
United Kingdom · Trustpilot
Documents rejected or requested again
ResolvedUnited Kingdom · Casino Guru
Refund
UnresolvedUnited Kingdom · Casino Guru
2 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Bass Win Casino launched in 2024. The site has since closed; its profile is kept for reference.
The one currency listed for Bass Win Casino is Euros. Its site is available in one language: English.
3 welcome offers are listed for Bass Win Casino. The first on the list is “150% up to €1,000 and 150 extra spins”, with a 45× wagering requirement.
Players have filed 26 complaints and written 88 reviews about Bass Win Casino. Players rate Bass Win Casino 1.6 out of 5 on average on the 1 site that publishes a rating.
“Withdrawal delay” – 27% of the 26 complaints about Bass Win Casino with a labelled problem. Followed by “Withdrawal refused” (27%) and “Bonus winnings confiscated” (15%).
Withdrawals are the topic of 15 complaints about Bass Win Casino: 58% of the 26 with a topic. The most common withdrawal problem is “Withdrawal delay” (47% of them). Of the withdrawal complaints with a known outcome, 86% were resolved.
72% of the 25 complaints about Bass Win Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Bass Win Casino is 1,108th. Open complaints and complaints closed without an outcome are left out.
Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Trust & licence” and “KYC / verification”. 22% of the rated reviews give four or five stars, and 75% give one or two.
In the 12 months to November 5, 2026, players filed 3 complaints about Bass Win Casino. That is 79% fewer than in the 12 months before, when there were 14.
The countries named most often in complaints and reviews about Bass Win Casino are United Kingdom (92%), United States (1.8%) and Austria (0.9%).