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Casino profile

Bass Win Casino

Player complaints and reviews about Bass Win Casino, plus its licences and welcome offers.

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Capture of the Bass Win Casino website

About

The Bass Win Casino site launched in 2024. This site is no longer operating: the domain does not respond or has changed hands. The interface is in English. One account currency is listed: Euros. We list 3 welcome offers.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

114 records

What players report about Bass Win Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

26

72% resolved, of those with a known outcome

Total reviews

88

Across all review sites

Player rating

1.6 / 5

Trustpilot 1.6

GEO markets

9

Countries stated on 100% of records

Bass Win Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Bass Win Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 26 complaints and 88 reviews about Bass Win Casino on 2 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 43 reviews. That is 79% fewer complaints than in the 12 months before (14). Reviews are up 13% on the 12 months before (38). The average review rating rose from 1.47 to 2.28 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 27% of the 26 complaints with a labelled problem. Next come “Withdrawal refused” (27%) and “Bonus winnings confiscated” (15%). Complaints about “Withdrawal” make up 58% of those with a topic, against 29% across all brands.

Of the 25 complaints with a known outcome, 72% were resolved, against 59% across all brands. That puts Bass Win Casino 1,108th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 86%.

Reviewers give Bass Win Casino 1.88 out of 5 on average over 88 rated reviews, against 3.44 across all brands. 22% of the ratings are four or five stars, and 75% are one or two. The review sites’ own scores average 1.6 out of 5 on one site. By that score, Bass Win Casino ranks 3,981st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (12 reviews), “Games” (11 reviews) and “Website & app” (7 reviews). The most common criticism concerns “Withdrawals” (40 reviews), “Trust & licence” (31 reviews) and “KYC / verification” (18 reviews).

The countries players state most often are United Kingdom (92%), United States (1.8%) and Austria (0.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Bass Win Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

No areas consistently receive praise from users. Payments appear to be a significant concern, with notably more negative than positive feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay27%7
  • Withdrawal refused27%7
  • Bonus winnings confiscated15%4
  • Account not closed on request7.7%2
  • Account blocked3.8%1
  • Deposit refund3.8%1
  • Documents rejected or requested again3.8%1
  • Refund3.8%1
  • Other problems7.7%2
Share of the 26 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal58%15
  • Bonus15%4
  • Account12%3
  • Deposit3.8%1
  • KYC / verification3.8%1
  • Payments & refunds3.8%1
  • Responsible gambling3.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved69%18
  • Unresolved27%7
  • Open3.8%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Bass Win Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Bass Win Casino against the market
MeasureBass Win CasinoAll brands
Complaints resolved72%59%
Average review rating1.883.44
Complaints per 100 reviews29.526.4
Share of “Withdrawal” complaints58%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars15%13
  • 4 stars6.8%6
  • 3 stars3.4%3
  • 2 stars1.1%1
  • 1 star74%65
Share of 88 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals14%12
  • Games13%11
  • Website & app8.3%7
  • Customer support7.1%6
  • Bonuses6%5
  • KYC / verification6%5
Share of the 84 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals48%40
  • Trust & licence37%31
  • KYC / verification21%18
  • Fairness & RTP18%15
  • Customer support17%14
  • Bonuses12%10
Share of the 84 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom92%105
  • United States1.8%2
  • Austria0.9%1
  • Germany0.9%1
  • Finland0.9%1
  • France0.9%1
  • Netherlands0.9%1
  • Poland0.9%1
  • South Africa0.9%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–332.55
20259–471.47
20241471%8–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–781.6 / 5
Casino Guru2610–

Block 13

Latest complaints and reviews

The newest records about Bass Win Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Open

    United Kingdom · Casino Guru

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Refund

    Unresolved

    United Kingdom · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Bass Win Casino

When was Bass Win Casino founded?

Bass Win Casino launched in 2024. The site has since closed; its profile is kept for reference.

Which currencies does Bass Win Casino accept?

The one currency listed for Bass Win Casino is Euros. Its site is available in one language: English.

What welcome bonuses does Bass Win Casino offer?

3 welcome offers are listed for Bass Win Casino. The first on the list is “150% up to €1,000 and 150 extra spins”, with a 45× wagering requirement.

What do players say about Bass Win Casino?

Players have filed 26 complaints and written 88 reviews about Bass Win Casino. Players rate Bass Win Casino 1.6 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Bass Win Casino?

“Withdrawal delay” – 27% of the 26 complaints about Bass Win Casino with a labelled problem. Followed by “Withdrawal refused” (27%) and “Bonus winnings confiscated” (15%).

Do players report withdrawal problems at Bass Win Casino?

Withdrawals are the topic of 15 complaints about Bass Win Casino: 58% of the 26 with a topic. The most common withdrawal problem is “Withdrawal delay” (47% of them). Of the withdrawal complaints with a known outcome, 86% were resolved.

Does Bass Win Casino resolve player complaints?

72% of the 25 complaints about Bass Win Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Bass Win Casino is 1,108th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Bass Win Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Trust & licence” and “KYC / verification”. 22% of the rated reviews give four or five stars, and 75% give one or two.

How many complaints has Bass Win Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 3 complaints about Bass Win Casino. That is 79% fewer than in the 12 months before, when there were 14.

Where do Bass Win Casino’s players come from?

The countries named most often in complaints and reviews about Bass Win Casino are United Kingdom (92%), United States (1.8%) and Austria (0.9%).