Arlekin Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Arlekin Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 20 complaints and 236 reviews about Arlekin Casino on 2 sites.
The problem players report most often is “Verification delay”: 25% of the 20 complaints with a labelled problem. Next come “Withdrawal delay” (25%) and “Withdrawal limits” (10%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.
Of the 20 complaints with a known outcome, 95% were resolved, against 59% across all brands. That puts Arlekin Casino 163rd of 1,917 casinos with at least 10 such complaints.
Reviewers give Arlekin Casino 4.57 out of 5 on average over 226 rated reviews, against 3.44 across all brands. 93% of the ratings are four or five stars, and 4.9% are one or two. The review sites’ own scores average 4.65 out of 5 on one site. By that score, Arlekin Casino ranks 193rd of 4,286 rated casinos. Reviewers most often praise “Games” (165 reviews), “Bonuses” (158 reviews) and “Customer support” (102 reviews). The most common criticism concerns “Withdrawals” (26 reviews), “KYC / verification” (24 reviews) and “Website & app” (18 reviews).
The countries players state most often are Germany (31%), Canada (15%) and Austria (12%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
