Casino profile
NineWin Casino
Player reviews and complaints from independent sites, alongside the facts we have recorded about NineWin Casino and its operator (Pointissimo B.V.).
Profile
- Website
- ninewin.com
- Established
- 2023
- Operator
- Pointissimo B.V.affiliate programme
- Company
- Pointissimo B.V.
- Licences
- Languages
- Not on file
- Currencies
- Not on file
About
NineWin Casino is an online casino operating under the Pointissimo B.V. affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board.
Player Intelligence
1,658 records
What players report about NineWin Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
105
88% resolved, of those with a known outcome
Total reviews
1,553
Across all review sites
Player rating
4.5 / 5
Trustpilot 4.5
GEO markets
29
Countries stated on 99% of records
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Block 02
Complaint categories
- Withdrawal55%58
- Account12%13
- Payments & refunds9.5%10
- KYC / verification9.5%10
- Deposit5.7%6
- Responsible gambling2.9%3
- Other1.9%2
- Bonus1.9%2
- Customer support1%1
Block 03
Complaint status
- Resolved87%91
- Unresolved12%13
- Open1%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
