Casino profile
Magical Spin Casino
Player reviews and complaints from independent sites, alongside the facts we have recorded about Magical Spin Casino and its operator (Betrust Entertainment BV).
Profile
- Website
- magicalspin.com
- Established
- 2017
- Operator
- Betrust Entertainment BVaffiliate programme
- Company
- Betrust Entertainment BV
- Licences
- Languages
- Not on file
- Currencies
- Not on file
About
Magical Spin Casino is an online casino operating under the Betrust Entertainment BV affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2017. It holds a licence from Curacao Gaming Control Board.
Player Intelligence
258 records
What players report about Magical Spin Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
77
83% resolved, of those with a known outcome
Total reviews
181
Across all review sites
Player rating
2.4 / 5
Trustpilot 2.4
GEO markets
26
Countries stated on 78% of records
AI-generated summary of player reviews
Bonuses and the game selection appear to be highlights for players, with significantly more positive feedback than negative. However, verification processes and customer support present challenges, as negative experiences outweigh positive ones.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Block 02
Complaint categories
- Withdrawal53%40
- Account14%11
- Bonus9.2%7
- KYC / verification9.2%7
- Other5.3%4
- Technical3.9%3
- Payments & refunds2.6%2
- Deposit2.6%2
Block 03
Complaint status
- Resolved83%64
- Unresolved17%13
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
