Casino profile
Lucky Owl Club Casino
Player reviews and complaints from independent sites, alongside the facts we have recorded about Lucky Owl Club Casino and its operator (EPEFIL LIMITED).
Profile
- Website
- luckyowlclub.com
- Established
- 2023
- Operator
- EPEFIL LIMITEDaffiliate programme
- Company
- Epefil Limited
- Licences
- Not on file
- Languages
- English
- Currencies
- Euros
- US dollars
- British pounds sterling
- Australian dollars
- South African Rand
About
Lucky Owl Club Casino is an online casino operating under the EPEFIL LIMITED affiliate programme. The site launched in 2023. The interface is available in 1 language, among them English. Accounts can be held in 5 currencies — Euros, US dollars, British pounds sterling, Australian dollars.
Markets
This brand is listed in 3 markets. Pick one to see what it offers there.
Player Intelligence
134 records
What players report about Lucky Owl Club Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
58
63% resolved, of those with a known outcome
Total reviews
76
Across all review sites
Player rating
4.4 / 5
Trustpilot 4.4
GEO markets
14
Countries stated on 84% of records
AI-generated summary of player reviews
Games and bonuses receive the most positive attention, with reviewers frequently mentioning the wide selection and rewarding promotions. Payments appear to be a slight pain point, as negative feedback narrowly outweighs positive experiences.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Block 02
Complaint categories
- Withdrawal84%49
- Payments & refunds3.4%2
- Customer support3.4%2
- Technical3.4%2
- Deposit1.7%1
- KYC / verification1.7%1
- Account1.7%1
Block 03
Complaint status
- Resolved59%34
- Unresolved34%20
- Closed without an outcome6.9%4
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
