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Foggy Star Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Foggy Star Casino and its operator (SG International N.V.).

foggystar.com

About

Foggy Star Casino is an online casino operating under the SG International N.V. affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board.

Player Intelligence

60 records

What players report about Foggy Star Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

19

74% resolved, of those with a known outcome

Total reviews

41

Across all review sites

Player rating

4.2 / 5

Trustpilot 4.2

GEO markets

19

Countries stated on 83% of records

AI-generated summary of player reviews

Games and the website experience receive noticeably more positive feedback than negative, suggesting enjoyable gameplay and usability. Customer support, however, appears to be an area where improvements could be made based on the higher number of negative reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023
Complaints count

Block 02

Complaint categories

  • Withdrawal47%9
  • Account32%6
  • Deposit11%2
  • Bonus5.3%1
  • Responsible gambling5.3%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved74%14
  • Unresolved26%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023
Rating history

Player ratings from Trustpilot.