Casino profile
Europa Casino
Player reviews and complaints from independent sites, alongside the facts we have recorded about Europa Casino and its operator (Universe Entertainment Services Malta Limited).
Profile
- Website
- europacasino.com
- Established
- 2004
- Operator
- Universe Entertainment Services Malta Limitedaffiliate programme
- Company
- Universe Entertainment Services Malta Limited
- Licences
- Languages
- Not on file
- Currencies
- Not on file
About
Europa Casino is an online casino operating under the Universe Entertainment Services Malta Limited affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2004. It holds a licence from Malta Gaming Authority.
Player Intelligence
69 records
What players report about Europa Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
32
68% resolved, of those with a known outcome
Total reviews
37
Across all review sites
Player rating
3.5 / 5
Trustpilot 3.5
GEO markets
20
Countries stated on 74% of records
AI-generated summary of player reviews
Customer support and the game selection appear to be highlights for players, drawing significantly more positive comments than negative ones. However, the website and app experience receives more criticism, and payments have a noticeable number of negative reviews.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Block 02
Complaint categories
- Withdrawal44%14
- Bonus13%4
- KYC / verification13%4
- Account13%4
- Deposit9.4%3
- Other3.1%1
- Payments & refunds3.1%1
- Technical3.1%1
Block 03
Complaint status
- Resolved66%21
- Unresolved31%10
- Status we do not recognise yet3.1%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
