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Casino profile

Casino Alpha

Player reviews and complaints from independent sites, alongside the facts we have recorded about Casino Alpha and its operator (LA Entertainment N.V.).

casino-alpha.com

About

Casino Alpha is an online casino operating under the LA Entertainment N.V. affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board.

Player Intelligence

19 records

What players report about Casino Alpha on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

9

67% resolved, of those with a known outcome

Total reviews

10

Across all review sites

Player rating

—

No site publishes a rating yet

GEO markets

10

Countries stated on 79% of records

AI-generated summary of player reviews

Games appear to be a strong point, with notably positive feedback, while customer support and payments draw significant concern from reviewers. Bonuses and loyalty programs lean slightly positive, but feedback is limited.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202020212022
Complaints count

Block 02

Complaint categories

  • Withdrawal44%4
  • Bonus22%2
  • Deposit11%1
  • Other11%1
  • Payments & refunds11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved67%6
  • Unresolved33%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20212022
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20212022
Rating history